Fairmont Hotels in Xiamen

This hotel stay truly made me an instant fan of Concierge Richard and Lydia from Guest Relations! From the moment I stepped out of the car, Richard enthusiastically took my luggage and meticulously guided me through the hotel's layout. He vividly described the ingenious blend of Minnan (Southern Fujian) charm and modern design, essentially turning the luggage service into an artistic tour 🎨. During check-in, Lydia truly anticipated my needs. She not only expedited the check-in process but also thoughtfully arranged for a late check-out. She even remembered my preferred fruit and ensured it was part of the welcome amenity 🍒. Dining on the 33rd floor, Lydia had proactively reserved a prime table with a stunning view. Her recommendations for both breakfast and afternoon tea were absolutely delightful. While the hotel already impresses with its new facilities and excellent location, Richard and Lydia's genuine warmth, treating guests like family, truly elevated the entire experience to perfection! Such invaluable employees deserve widespread recognition. I will absolutely choose this hotel again for my next visit!