Crystal Orange Xi'an North Railway Station City Government Hotel Reviews

Response from Property: Hello, guests! Thank you very much for staying in the hotel and giving comments, it is very happy to see your recognition of our work, with your trust, we are constantly making progress, always ready to bring quality service to every guest, looking forward to your visit again! Hotel General Manager: Liang Ru

Response from Property: 尊敬的賓客，您好！服務是我們的，心情是您的，好的服務點綴着您的好心情，我們也將因此會更加努力，謝謝您的支持！ 酒店總經理：晉小葉

Response from Property: Dear guests, Hello! The service is ours, the mood is yours, the good service embellishes your good mood, we will therefore be able to work harder, thanks your support! General Manager: Jin Xiaoye

Response from Property: Thank you for your generous gift of five little stars, which are like the brightest guide in the night sky, illuminating our way forward. With your support, we will not forget our original intention and forge ahead, creating a warm and comfortable haven for more travelers. Looking forward to meeting you again！Jin Xiaoye General Manager

Response from Property: 尊敬的賓客：您好！感謝您在眾多的選擇中選擇了我們，感謝您如此全面詳細的評價，我們追求的是為每一位到來的家人和朋友提供温馨舒適的入住體驗，讓您與其他客人都有賓至如歸的體驗，前台小姐姐貼心的服務，舒適乾淨的房間，智能化的設施設備，電視可無限投屏使用，提供免費停車場，為您打造全新的入住體驗，酒店手沖咖啡也有配備噢，相信下次入住肯定能帶給您不一樣的感受，期待與您和您朋友的再次相遇，也很感謝您將我們推薦給您身邊的朋友，祝您生活愉快，工作順利！酒店總經理-樑茹

Response from Property: Dear guests: Hello! We are sorry that we failed to bring you an experience that exceeded your expectations. We have been working hard to improve and strive to provide better services to every guest. We look forward to your experience of our new Orange Crystal next time. Wish you a happy life! Hotel General Manager: Jin Xiaoye

Response from Property: Hello, dear guests! We are very sorry to give you a bad check-in experience. We will train our staff again on room allocation and service courtesy. The hotel breakfast is sold at 68 per person at the front desk, and your order does not include the meal! If you need anything during your stay, please feel free to call the front desk and we will help you solve it. We are very sorry that your stay did not meet your expectations. We sincerely hope to get in touch with you to learn more details so that we can make corresponding improvements. You can call the switchboard service hotline. We hope that our improvements will welcome your visit again!

Response from Property: Dear guests: Hello! Thank you so much for staying and sharing! The room type you booked is a big bed room. We have different layouts for each room type. The big bed room type is an inner window room type. Here is an upgraded outer window room type for you. Room 721 is a quiet room of the autumn rhyme room type. The supporting facilities provide Yunnan sun-dried hand-brewed coffee, paired with caramel biscuits, which will bring you a new experience. The breakfast is a combination of Chinese and Western buffets, and the supply will end at 10 am. We will arrange room types according to customer needs. You can meet any needs during your stay. Contact us at any time, 24 hours online to provide you with service! , look forward to meeting you again! wish you a happy life! Hotel General Manager: Liang Ru

Response from Property: Dear guests: Hello! Thank you for choosing us among the many choices. What we pursue is to provide a warm and comfortable check-in experience for every family and friend who arrives, so that you and other guests can have a home away from home experience. The lady at the front desk is considerate and comfortable. Clean rooms, intelligent facilities and equipment will create a brand-new check-in experience for you. The hotel is also equipped with ** coffee. I believe that the next stay will definitely bring you a different feeling. I look forward to meeting you again and wish you a happy life Happy and good work! Hotel General Manager-Jack Gao

Response from Property: Dear guests: Hello! Thank you very much for your 5-star review! It's a great honor that you choose Crystal Orange Xi'an North Railway Station Administration Center Hotel to stay and give us such a high evaluation. As you said, the hotel presents good night gifts to all staying guests, provides considerate and meticulous services, is comfortable, clean, hygienic, and nutritious Breakfast, self-service gym, laundry room, open 24 hours for you, the hotel is also very convenient, eating, travel is very convenient, the hotel's smart facilities and equipment are also keeping pace with the times, looking forward to working with you in Orange Crystal Reunion at the hotel. I wish you a happy life, General Manager of the Hotel - Jack Gao

Response from Property: Dear guests: Hello! Thank you very much for your evaluation, thank you for living up to your expectations, we have been committed to providing guests with better services, intelligent facilities and equipment in the room, convenient and interesting robot delivery, complete supporting facilities in the surrounding shopping malls, clean and tidy The environment, crystal's unique premium coffee experience, and each different style of room type will bring you a new experience. If you have any needs during your stay, you can contact us at any time. We also look forward to your ordering 5 little stars for us. 5 stars are complete, complete and complete. I wish you a happy life and smooth work! Hotel General Manager-Jack Gao

Response from Property: Dear guests: Hello! Thank you very much for your evaluation, thank you for living up to your expectations, we have been committed to providing guests with better services, intelligent facilities and equipment in the room, convenient and interesting robot delivery, complete supporting facilities in the surrounding shopping malls, clean and tidy The environment, crystal's unique premium coffee experience, and each different style of room type will bring you a new experience. If you have any needs during your stay, you can contact us at any time. We also look forward to your ordering 5 little stars for us. 5 stars are complete, complete and complete. I wish you a happy life and smooth work! Hotel General Manager-Jack Gao

Response from Property: Dear guests, hello! First of all, I'm very sorry that I couldn't give you a 5-point stay experience. The hotel is a mid-to-high-end hotel under the Huazhu Group. It is located near the North High-speed Railway Station. The rooms are intelligent guest control and are fully controlled by Xiaodu. They are equipped with hand-brewed coffee and bathtubs. Robes, refrigerators and free drinks are provided. A self-service gym and laundry are available 24 hours a day for free. Regarding the hygiene issues you reported, the hotel attaches great importance to them and has verified them one by one. The hotel water cups are made of glass and need to be disinfected with high-temperature blue light for daily cleaning, which will reflect a faint green light. The pillows are black duck down pillows and are slightly yellowish with warm lights. There is no Due to health and safety issues, please feel free to use it. Hotel reservations for no-shows can be canceled at any time, and you need to contact the front desk as soon as possible. If you have any questions during your next stay, you can always give us feedback. Although we may not be able to meet the full 5-point standard in your mind, we will work hard to get closer and look forward to your visit again! Hotel General Manager-Liang Ru

Response from Property: Dear guests: Hello! Thank you for choosing us among the many choices, and thank you for such a comprehensive and detailed evaluation. What we pursue is to provide every family and friend who arrives with a warm and comfortable check-in experience, so that you and other guests can feel at home. The thoughtful service of the lady at the front desk, the comfortable and clean room, intelligent facilities and equipment, the TV can be used for unlimited screen projection, and free parking lot is provided to create a brand-new check-in experience for you. The hotel's ** coffee is also equipped. I believe that the next stay will be sure Can bring you a different feeling, look forward to meeting you and your friends again, and thank you for recommending us to your friends, I wish you a happy life and smooth work! Hotel General Manager-Jack Gao