MERCURE XI`AN NORTH

MERCURE XI`AN NORTH Reviews

MERCURE XI`AN NORTH

No.10106, 1F, Section B, Building 25, Xiyueli, northeast of the intersection of Fengcheng 12th Road and Wenjing Road, Weiyang District, Xi'an, Shaanxi, ChinaSee Hotel Details
MERCURE XI`AN NORTH
MERCURE XI`AN NORTHMERCURE XI`AN NORTHMERCURE XI`AN NORTH
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1 night

Guest Reviews

9.7/10
Excellent
1451 review
Verified reviews
Location9.8
Amenities9.7
Service9.7
Cleanliness9.8
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All reviews(1451)
Positive reviews(1434)
Reviews with photos/video(127)
Friendly front desk staff(208)
Offers pick-up/drop-offs(207)
Delicious breakfast(164)
Classy environment(153)
Easy to get around(121)
Perfect for business trips(91)
Close to train station(43)
Stayed multiple times(24)
Negative reviews(17)
Henk and Patty
Standard Queen Room
Stayed in Apr 2025
Couple
14 review
10/10
Outstanding
Posted on May 7, 2025
The service of this hotel is perfect. The room is spacious and clean. Personal is very helpful and friendly. The location is perfect if you want to travel from or to Xianbei Railway station. The hotel offers drop-off and pick up service to or from the station. It is very convenient. We certainly recommend this hotel!
Response from Property: 尊敬的賓客:您好!感謝您給予的5分好評!咱們酒店周邊的城市風景和內部温馨的環境,一直是我們引以為傲的地方。希望小美酒店能成為您旅途中最難忘的一站,就像一顆璀璨的星星鑲嵌在您的回憶裏。期待您常回來看看,祝您生活如詩如畫,安好順遂!
Michal
Superior Room (2 Beds)
Stayed in Jul 2024
Family
4 review
10/10
Outstanding
Posted on Aug 13, 2024
Perfect service. Many thanks helpfuly staff. A very willing lady arranged for us to transfer. Thank you very much
Response from Property: 小美感謝您與我們分享您的入住體驗!我們將會一如既往地為每一位賓客創造美好的入住感受,真心感謝您的支持與厚愛。祝生活愉快!
StephenRey
Superior Room (2 Beds)
Stayed in Mar 2025
Business traveler
1 review
10/10
Outstanding
Posted on May 4, 2025
Nice and helpful staff. Good location.
Response from Property: 親愛的客官,感謝您的五星好評,願我們的貼心服務讓您感受到家的温暖,完善的設施,温馨的住宿環境和豐富的早餐,願您有超值的享受!
kyky12
Honorable Double Bed Room
Stayed in Apr 2025
Business traveler
6 review
8.5/10
Very Good
Posted on May 23, 2025
Great location and nice staff.
Response from Property: 尊敬的賓客,感謝您入住美居酒店並且進行點評。但小美不知道是什麼原因讓您沒有給予小美滿分的評價呦~如果在住期間您有任何寶貴意見,請第一時間聯繫酒店前台,我們將第一時間為您解決問題。沒有給您留下100分的滿意小美十分傷懷,但是小美願意付出任何努力,做到更好,等您再次回家。
We
Standard Queen Room
Stayed in Feb 2024
Couple
12 review
10/10
Outstanding
Posted on Mar 21, 2024
The reception staff were efficient and dealt with each queries politely. They supported each other in helping to provide an answer to all my numerous queries and make my stay pleasant and uneventful. Even house keeping responded very fast to several room request. Thank you for the good hospitality.
Response from Property: 看到您的五分好評,頓時覺得渾身都充滿了力量呢,非常感謝您的信任在眾多酒店中選擇了美居,小美家提供免費的北客站接送服務,希望您的每一次旅途都有美居相伴,為您的生活帶來意外的感動哦。
Guest User
Deluxe Double Room
Stayed in Mar 2025
Couple
2 review
9.5/10
Amazing
Posted on Apr 22, 2025
Very good.
Response from Property: 尊敬的賓客,感謝您入住美居酒店並且進行點評。但小美不知道是什麼原因讓您沒有給予小美滿分的評價呦~如果在住期間您有任何寶貴意見,請第一時間聯繫我們,將第一時間為您解決問題。沒有給您留下100分的滿意小美十分傷懷,但是小美願意付出任何努力,做到更好,等您再次回家。
Guest User
Superior Double Room
Stayed in Sep 2023
Couple
4 review
10/10
Outstanding
Posted on Oct 7, 2023
It’s good & clean
Response from Property: Xiaomei feels extremely happy and relieved to see the praise you gave us. Satisfaction is only our starting point, and surprise and touching are our goals. Thank you for your review, Xiaomei looks forward to your coming home again and wishes you a happy life!
Catherine Yao Foung
Deluxe Double Room
Stayed in Jun 2023
Business traveler
18 review
8.0/10
Very Good
Posted on Sep 22, 2023
Stay ok
Response from Property: Thank you for your evaluation of us. Your recognition is the driving force for our progress. Sometimes an unforgettable experience does not necessarily mean luxury and cumbersomeness, but rather the warmth close to the heart. Making ordinary details exquisite and serious will create great strength. We are willing to Be the guardian of warmth and simplicity in modern busy life. You will come and we will make progress!
Guest User
Superior Double Room
Stayed in Mar 2025
Business traveler
174 review
10/10
Outstanding
Posted on Apr 19, 2025
I have always liked French hotels. I originally booked the Mercure Longshouyuan Hotel, but when I checked in, they said the air conditioner was broken. I decisively changed to the Executive Center. Fortunately, I was not disappointed.
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Response from Property: 感謝選擇西安北站行政中心美居酒店,小美秉承一貫側重每一位房客的住宿體驗,在營造舒適的環境下,努力做好每一次衞生清潔、精挑細選每一件房間用品、用心服務好每一位顧客的理念一直走下去!!!期待您再次回家,祝您生活愉快!
Xihei
Standard Queen Room
Stayed in Nov 2024
Business traveler
2 review
10/10
Outstanding
Posted on Dec 12, 2024
This time I came to Xi'an to participate in the competition, and I wanted to stay more comfortably. I looked at several new hotels, and only Mercure was the most suitable. The room is large, and most importantly, clean, and the hotel breakfast is also very rich. There is a Holiland cake shop downstairs, and I just bought cakes and put them in the small refrigerator in the hotel room. The bathroom is dry and wet separation + smart toilet. The front desk receptionist Miaomiao is very enthusiastic and friendly, and she also helped me to extend the room. Next time I come to Xi'an on a business trip, I will still choose Mercure Hotel!
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Response from Property: Seeing your five-star praise, I suddenly feel full of strength. First of all, thank you very much for your trust in choosing Mercure among many hotels. It is our unshirkable responsibility to provide you with high-quality and considerate services, so that you can feel the warmth even in a strange city. I hope that Mercure will accompany you on every journey and bring unexpected touches to your life.
Guest User
Honorable Double Bed Room
Stayed in Apr 2025
Business traveler
11 review
10/10
Outstanding
Posted on May 24, 2025
The hotel is in a good location, very close to the high-speed rail station and convenient for travel. The front desk service is warm and professional, and they are eager to upgrade the room type. The room facilities are upscale and tasteful. The breakfast is rich and tastes good. It is a very good stay experience and worth recommending.
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Response from Property: Thank you for your good comments. It is a pleasure to be your "home" during your journey and we look forward to seeing you again!
Guest User
Honorable Double Bed Room
Stayed in Apr 2025
Business traveler
4 review
10/10
Outstanding
Posted on May 24, 2025
- Excellent location: The hotel is in the heart of the business district, very convenient for shopping and dining, and only a 10-minute drive from the North Railway Station, making business trips and travel worry-free~ - Thoughtful service: The front desk checked in super quickly and offered welcome fruit; the room was super clean with full attention to detail! - Amazing facilities: The bedding is so soft that it feels like sinking into a cloud. The soundproofing is amazing, and I slept through the night. The bathroom is separated into dry and wet areas, and there is a constant temperature shower, so it is not cold to take a shower in winter~ - High cost performance: Compared with other hotels in the same area, the price is much more affordable, the breakfast is rich in variety, and a small gift was given when checking out. I will definitely stay here again next time!
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Response from Property: Thank you for your compliment! We have been working hard to make the facilities more intimate and practical, and your satisfaction makes us feel that everything is worth it! Looking forward to seeing you again!
Guest User
Superior Room (2 Beds)
Stayed in Apr 2025
Business traveler
1 review
9.0/10
Great
Posted on May 10, 2025
The room was very big, which exceeded my expectations. I thought the rooms near the high-speed rail station were very small, but it was unexpectedly quite big. As always, clean and quiet. I like the pillows at Mercure, which are just the right height. The breakfast was very, very rich, but unfortunately I was in a hurry to catch the bus and didn't enjoy it slowly. Next time I have a chance to stay here, I will definitely prepare more time for breakfast
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Response from Property: Thank you for your love for our hotel environment! We will continue to maintain and improve to create a more comfortable stay experience for you!
sandychou
Superior Room (2 Beds)
Stayed in Sep 2024
Traveling with friends
30 review
9.0/10
Great
Posted on Oct 6, 2024
The hotel is very close to Xi'an North Railway Station. There is a free pick-up service, which takes about 10 minutes by car. Reservations are required in advance. There are KFC, convenience stores, etc. nearby, which is quite convenient. The room is fully equipped with smart toilets and a large shower head. This time I traveled with my children, and it was quite good to be able to put the beds together. If I visit Xi'an next time, I will consider staying again.
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Response from Property: Thank you for your support and recognition, Xiaomei. Serving with heart is what we have always pursued. Although Xiaomei cannot be perfect, she can do her best. I don't know why I didn't get your full 5 points of recognition, but Xiaomei will continue to work hard and look forward to meeting you next time.
Guest User
Standard Queen Room
Stayed in Sep 2024
Solo traveler
5 review
10/10
Outstanding
Posted on Oct 7, 2024
Very pleasantly surprised hotel, arrived at the train station at 11pm, I was alone, the hotel also sent a business car to pick me up, although the reservation was without breakfast, breakfast coupons were also sent, and there was a thoughtful little gift bag when I arrived in the room, I like the French decoration style very much
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Response from Property: Give you a big hug, all the joy comes from the smile on your lips, Xiaomei is with you, please come often~