Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities9.3
Service9.4
Cleanliness9.4
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All reviews(2280)
Positive reviews(2224)
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Delicious breakfast(106)
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Stayed multiple times(15)
Negative reviews(56)
Anonymous User
Elegant Room - City-View (Double Bed)
Stayed in Aug 2025
Traveling with friends
18 review
10/10
Outstanding
Posted on Nov 8, 2025
The hotel is well equipped, clean and tidy, and the environment is also very good. The front desk service is particularly friendly and convenient.交通方便卫生干净设施齐全服务不错的
Response from Property: 叮咚——能夠陪你度過一段愉悦的歡樂時,我們感到非常的榮幸和喜悦!看着您能有如此詳細的入住體驗,想必肯定了解我們了,對噠,友善.可靠.關懷.周全是我們對客的標準,我們希望每一位住客都能在這裏收穫滿滿的快樂。
M896695****
Elegant Room - City-View (Double Bed)
Stayed in Jun 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Aug 1, 2025
To the how many make sure Saturday sugar vision Tendayi, four 
Teacher
Response from Property: 親,不同的地方,不同的風景,不同的事情,讓我們感悟了不同的人生···一直在旅行,一直在旅行中尋找一場美麗的遇見,能夠陪我們經歷一段特有的回憶·····酒店的小夥伴們非常榮幸遇到了您,也很開心在西安這個城市有這麼一份温暖的回憶。
Anonymous User
Elegant Room - City-View (Double Bed)
Stayed in Aug 2025
Other
5 review
7.5/10
Posted on Sep 15, 2025
Nice rooms, although a bit outdated. the traffic noise from the street can be heard at all times. the laundry facilities are not good. Helpful staff if they understand what you actually are asking. value for price.
Response from Property: 尊敬的賓客: 您好, 感謝您的入住和花時間和我們分享入住體驗。很抱歉在您入住期間給您帶來不好的體驗, 酒店正在不斷發展中, 你所看到的設施將會不斷完善。同時, 我們會加強對酒店衞生的管理,爭取給您帶來更好的服務,請相信我們想為客人做得更多。威爾佳酒店歡迎您再次入住!
Anonymous User
Elegant Room - City-View (2 Beds)
Stayed in Aug 2023
Family
20 review
10/10
Outstanding
Posted on Sep 14, 2023
Simply Wonderful. Complimentary upgraded to a bigger room. Free laundry. Comfortable. Convenient.. bus station is just in front of the hotel. Will recommend to friends and family.
Response from Property: 客官聲聲的讚美真是讓我們久久沉浸…^_^。感恩您的選擇,我們將不負眾望,致力將最優質的服務於每一位尊貴的客人。送上我誠摯祝願,祝您生活美好永恆。
scouse guy
Elegant Room - City-View (Double Bed)
Stayed in Oct 2023
Family
14 review
6.5/10
Posted on Nov 22, 2023
Upon arrival, the floor of the room was extremely sticky. Every step we would take our shoes would stick to the floor. This gave us no comfort that the room had been cleaned thoroughly. As we had arrived after midnight, we had no choice but to clean it ourselves. Service in lobby are helpful though.
Response from Property: Dear guests, Thank you for your choice and feedback. We apologize for the unpleasant experience. Your suggestion is very important, we have fed back to the housekeeping department and made immediate improvements, and we believe that our colleagues will be more meticulous in serving guests in the future. Once again, we apologize for your displeasure and look forward to your next stay to experience our better service.
Guest User
Elegant Room - City-View (Double Bed)
Stayed in Sep 2024
Solo traveler
6 review
9.5/10
Amazing
Posted on Oct 10, 2024
Very clean and modern
Response from Property: 非常感謝親親的誇讚,感謝您百忙中抽出寶貴的時間進行點評!小威心裏既開心又桑心,您這麼喜歡小威,那下次可不可以為小威點亮所有的小星星呢~~·期待與您再次相逢哦!祝工作順利 闔家歡樂
GMac
Suite - 2-Bedroom (2 Beds)
Stayed in Jun 2023
Family
99 review
10/10
Outstanding
Posted on Aug 1, 2023
Overall a good stay. I enjoyed it here
Response from Property: 看到您給咱們這麼高的評價,我們頓感清風徐來,桃花盛開,心裏那叫一個美啊,有您的一路相伴真是太棒啦!愛您麼麼噠。祝您心想事成,萬事如意!期待您的再次光臨 木~馬~
きんぐ25
Elegant Room - City-View (Double Bed)
Stayed in Aug 2025
Business traveler
11 review
6.5/10
Posted on Sep 6, 2025
I stayed here on a business trip. It's about a 30-minute drive from the airport. It's very cheap, but foreigners can stay there. Considering the price, the cleanliness is not bad at all. It's close to the subway station, and one block east there is a large shopping mall with Seven-Eleven, Starbucks, and other familiar stores. The photo shows a nearby manju shop. It's cheap and popular.
Original TextTranslated by Google
Response from Property: We are very happy that you chose us and enthusiastically shared your experience of staying in the hotel, so that more new friends can get to know us. We will wholeheartedly serve every guest sincerely. We pay attention to quality and will definitely provide the best service. We also look forward to your visit again.
Yueyuan
Elegant Room - City-View (Double Bed)
Stayed in Mar 2025
Other
26 review
1.2/10
Posted on Apr 6, 2025
Lightning avoidance. Read carefully! Really don't choose this one! I arrived very late that night. I booked in advance and made a note: I don't want a corner room, I want a quieter one. Then it showed that the store agreed to arrange it, but something was not right when I entered. It was like it was opened by some kind of group, and basically all the people staying there are those *******... It felt a bit irregular to wear high heels. The attitude of the man at the front desk was particularly bad. 👎 We went upstairs and I found that it was the last room. I had made a note on my order, right? If it can't be arranged, I can cancel my reservation. Then I went downstairs to find the man at the front desk and he said that their hotel only has corner rooms for king-size beds, that is, all four corners are corner rooms, and the others are not. I was slightly shocked and said that I had made a note on the order in advance. After he looked at it, he haha, he said he didn't know. I took the high-speed train for more than five hours that day, and I was so tired of queuing up for a taxi after getting out of the station that I didn't have the energy to talk nonsense with him... to the room! I am shocked. What a weird design! The small window curtains are useless. They can't cover the corners. The sun shines directly into my eyes at 6 or 7 in the morning! What's even more outrageous is that there are sex toys next to the bedside table... I haven't seen this kind of thing in a hotel in years... I thought it was a speaker... The room was poorly soundproofed. When the auntie cleaned the room, she just collected the garbage and provided water and slippers. The water she provided was not a brand and I didn't dare drink it at all. The disposable toothbrushes were even worse... I almost vomited when I opened them and saw something hairy and dirty. Be careful, this store can have a rating of 4.7. Oh my god, this is the worst hotel I've ever stayed in Xi'an.. It's very informal, the front desk is perfunctory and has a bad attitude, the hotel facilities are rubbish, the things you use are rubbish, and ****... run away
Original TextTranslated by Google
Response from Property: Xiaowei is also very sad that you didn't get enough rest. I didn't pay attention to your note at that time. It was indeed our mistake. I apologize to you in advance. Your order was for our Sunshine Room, and we upgraded you to a Noble Room. When we had a room available the next day, we tried to contact you to change the room, but we were not able to get through. As shown in your photo, the curtains are sufficient to cover the windows. You can also choose not to use the consumables in the room. This is not compulsory. Not only are there free family planning supplies in the rooms, but the front desk will also provide them, which is also an active response to our Xi'an Health and Health Department and Xi'an Disease Prevention Department. In addition, the guests who stay in our hotel are all honest, kind and lovely people. Clothing style cannot reflect a person's character. We support freedom of dress (there is nothing immoral), and our guests wearing high heels does not affect others. As for the room, if you do not specifically request room cleaning, we will not touch the guests' personal belongings. If there is any problem with the toothbrush, you can also let us know in time and we will deal with it for you immediately. We understand your feelings at that time and express our sincere apologies to you again. Xiaowei wishes you good luck in your work and happiness every day!
M491351****
Elegant Room - City-View (Double Bed)
Stayed in Feb 2025
Business traveler
1 review
10/10
Outstanding
Posted on Mar 28, 2025
The hotel is very cost-effective, the environment is very good, the facilities and equipment are complete, the transportation is also very convenient, free parking is available, the environment is good, and the front desk service attitude is very good
Original TextTranslated by Google
Response from Property: Ding Dong - We feel very honored and happy to spend a pleasant time with you! Seeing that you can have such a detailed stay experience, I believe you must know us. Yes, friendly, reliable, caring and thoughtful are our standards for guests. We hope that every guest can harvest full happiness here.
M438635****
Elegant Room - City-View (Double Bed)
Stayed in Feb 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Mar 16, 2025
The room is very satisfactory, with a large floor-to-ceiling window that we all love! ! ! ! ! The lighting is very good 👍 I will stay here again next time!
Original TextTranslated by Google
Response from Property: Thank you for choosing us among so many hotels, and thank you for giving us such a high evaluation after your stay. We hope that every guest can come and leave satisfied, which is our purpose. We will not be proud, but will work harder to do our job well and let more guests recognize us.
M283940****
Elegant Room - City-View (Double Bed)
Stayed in Jul 2025
Traveling with friends
45 review
6.0/10
Posted on Aug 31, 2025
The hotel is in a good location, with average facilities and sanitation. The most unsatisfactory thing is that the room is too noisy. The service staff chattered in the corridor and talked loudly. I wanted to find a quiet room, but I didn't expect it to be so noisy.
Original TextTranslated by Google
Response from Property: Dear, I am so sad that I couldn't let you have a good rest. We will pay attention to prevent similar problems from happening again. If you have any questions next time, please be sure to tell us and we will help you solve them quickly. Xiaowei wishes you: all your wishes come true and be happy every day!
M522783****
Elegant Room - City-View (2 Beds)
Stayed in Jan 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Mar 8, 2025
The facilities are complete, the environment is clean, the front desk service attitude is particularly good, the breakfast is also very good, the price-performance ratio is very high, every time I come to Xi'an, it is very good to stay in this hotel
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for staying at the Weierjia Hotel and giving us your comments. Hotel service has no end. It is our responsibility and direction to make every guest feel at home. In the following work, we will definitely stick to the good aspects and continue to welcome guests from all over the world with high-quality services. We also welcome your valuable comments and suggestions on the hotel work, which is also an indispensable driving force for our long-term development. We look forward to your visit again!
M312522****
Elegant Room - City-View (2 Beds)
Stayed in Jan 2025
Business traveler
26 review
10/10
Outstanding
Posted on Feb 25, 2025
The facilities are complete, the environment is beautiful, the front desk service is very good and the enthusiasm is very good. I will choose it next time.
Original TextTranslated by Google
Response from Property: Thank you for your recognition of us. No matter how tired you are in life, we are here to wait for you and light your way home~ Thank you for your praise, we will do better and better. The happiest thing is to meet you. We will work harder to give you the feeling of home~ Thank you for your praise of us. The greatest happiness of a person is that his efforts are recognized by others. Now we are the happy and lucky people. As long as you like, we will always wait for you here.
Anonymous User
Elegant Room - City-View (2 Beds)
Stayed in Jan 2025
Other
1 review
5.0/10
Posted on Feb 21, 2025
The experience was extremely bad! After entering the room, I found long hair on the bed, which made me feel bad. Then I found that the sheets were not clean either, like traces of urine left by a child. I also found that the quilt was not clean in one place, or the sheets and quilt covers were not changed, or they were not washed clean. I called the hotel staff and they said that they must have been changed, which meant they were not washed clean. I asked them to change the sheets and quilt covers, and after a while they asked me to change the room. As soon as I entered the room, I smelled a pungent smell of urine, so I changed to another room. This morning, after taking a shower and using the bath towel, I found that the bath towel was dirty again! Alas.
Original TextTranslated by Google
Response from Property: Dear, I am so sad that I couldn't let you have a good rest. We will pay attention to avoid similar problems in the future. If you have any questions next time, please be sure to tell us and we will help you solve them quickly. Xiaowei wishes you all your wishes come true and be happy every day!