Xiyue Hotel (Hansenzhai Subway Station Branch)

Xiyue Hotel (Hansenzhai Subway Station Branch) Reviews

Xiyue Hotel (Hansenzhai Subway Station Branch)

韩森路与万寿中路西南角融创东方宸院13号楼11层1141室, Xincheng District, Xi'an, Shaanxi, ChinaSee Hotel Details
Xiyue Hotel (Hansenzhai Subway Station Branch)
Xiyue Hotel (Hansenzhai Subway Station Branch)Xiyue Hotel (Hansenzhai Subway Station Branch)Xiyue Hotel (Hansenzhai Subway Station Branch)
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1 night

Guest Reviews

9.3/10
Very Good
633 review
Verified reviews
Location9.4
Amenities9.3
Service9.3
Cleanliness9.4
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All reviews(633)
Positive reviews(622)
Reviews with photos/video(172)
Easy to get around(73)
Awesome amenities(64)
Close to metro(47)
Classy environment(41)
Great value for money(39)
Friendly front desk staff(23)
Good audiovisual experience(18)
Many amenities(16)
Negative reviews(11)
Tim Jones 1
Sunshine Budget Double Bed Room With HD Large Screen Projection
Stayed in Jul 2025
Couple
12 review
7.0/10
Posted on Sep 3, 2025
It was good place ,very comfortable and the staff though they don't speak English, they were helpful
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快
meruson
Sunshine Budget Double Bed Room With HD Large Screen Projection
Stayed in Apr 2025
Solo traveler
65 review
10/10
Outstanding
Posted on May 20, 2025
i arrived late at the hotel and there was only a courtyard view room left. i requested for a city view room which was the room i booked online. the front desk helped me arrange when the guest in that room checked out. the city view room is fabulous. the view is great and relaxing. the housekeeping staff is friendly and efficient. she helped me to spray deodorant in the toilet everyday to get rid of the smell. many thanks to the staff of the hotel to make my stay in xi an a happy one. the hotel is well located next to the metro and it is well connected by the public bus. you can get to the popular attractions in an hour. there are many eateries and supermarket around the hotel, so it is very convenient.
6/14
Response from Property: Thank you for choosing the Sea Hyatt Hotel! Your satisfaction is our driving force. We look forward to bringing you a better experience next time!
Olivier1207
Family Twin Bed Room (HD Large Screen Projection)
Stayed in Apr 2025
Traveling with friends
11 review
10/10
Outstanding
Posted on May 13, 2025
Very Nice stay, located near metro. Insane value for money. Very clean. Reception is located at 11th floor so that should be made clear
Response from Property: It is a great pleasure to have friends visiting from afar. We look forward to seeing you again!
Mark2Y
Sunshine Budget Double Bed Room With HD Large Screen Projection
Stayed in Apr 2025
Solo traveler
34 review
8.0/10
Very Good
Posted on May 9, 2025
Value for money, and there are lots of food options nearby. Thou this hotel is not in the city, but the many transport options make travelling easy.
Response from Property: It is a great pleasure to have friends visiting from afar. We look forward to seeing you again!
Sheshela
Sunshine Budget Double Bed Room With HD Large Screen Projection
Stayed in Mar 2025
Couple
22 review
10/10
Outstanding
Posted on Apr 24, 2025
We loved our stay here! The room was bright and spacious, and the staff were very helpful. There’s a shared washing machine available for everyone to use. The price is unbeatable for the quality of the room. The reception is located on the 11th floor of the apartment building. It’s about a 20 minute ride to the city centre, so the area is quiet and feels very local. So many places to eat around the area. We’d definitely stay here again when visiting Xi’an!
Response from Property: Thank you for choosing the Sea Hyatt Hotel! Your satisfaction is our driving force. We look forward to bringing you a better experience next time!
faten athena
Audio-visual Enjoyment Double Bed Room (4K Large Screen Projection + Cool Meow Membership)
Stayed in Mar 2025
Solo traveler
8 review
10/10
Outstanding
Posted on Apr 3, 2025
Loveeee this place! Giving airbnb vibe but hotel version. At first no clear instructions on how to check in. After book, scan their WeChat QR Code (as attached), they are responsive giving instructions where to go and that. A deposit of 100 yuan required, if you're foreigner, better to give in cash because we cant withdraw money from Alipay/WeChat-unless you still want to stay in China for many days. Down the building, there are Cotti Coffee, convenience store, good malatang restaurant, halal restaurants, and so close to Hansenzai Metro.
Response from Property: It is a great pleasure to have friends visiting from afar. We look forward to seeing you again!
Guest User
Sunshine Budget Double Bed Room With HD Large Screen Projection
Stayed in Jul 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Aug 24, 2025
Very Good. I got early checked it. Super responsive staff on wechat. Room is super clean after cleaning. Very efficient. Location is close to Metro station! Reasonable priced too. Cant go wrong!
Response from Property: 感謝您選擇希悦酒店!您的滿意是我們前進的動力，期待下次為您帶來更優質的體驗!
Guest User
Sunshine Budget Double Bed Room With HD Large Screen Projection
Stayed in Apr 2025
Solo traveler
7 review
5.0/10
Posted on May 27, 2025
The room is nice and functional. Beate: the hotel Is conceived only for chinese people, which Is fine considered that 99% of the guest are chinese, BUT the staff people at the reception are absolutely useless: not only they don't speaks english, they don't even try to be friendly, understanding or at least use a translator. Absolutely ill-mannered and useless. The confirmation email received from trip.com doesn't tell at which floor you can find the reception but on the chinese app you can find all the info. They want your Money but don't want you.
Response from Property: Dear guests, thank you for your review of the hotel! We sincerely regret your experience during your stay at our hotel. We generally do not receive foreign guests. Considering that you have already placed an order, we cannot turn you away. We try our best to serve every guest, but there may be a language barrier and we are not able to satisfy you. We are really sorry~~ If you are not satisfied with anything, please feel free to contact us and we will make improvements in time. I'm really sorry about the problem with English you mentioned. Since we receive relatively few foreign guests, we don't have any special foreign language translators or anything like that. I'm very sorry that I couldn't satisfy you. We will work hard to improve and welcome you to come again next time!
Briana Lith
Audio-visual Enjoyment Double Bed Room (4K Large Screen Projection + Cool Meow Membership)
Stayed in Apr 2025
Solo traveler
4 review
9.0/10
Great
Posted on May 23, 2025
Even hard to find check in counter but when I found it the receptionist is good and kind, room is clean but quite smelly
Response from Property: 感謝您選擇希悦酒店!您的滿意是我們前進的動力，期待下次為您帶來更優質的體驗!
Dan
Audio-visual Enjoyment Double Bed Room (4K Large Screen Projection + Cool Meow Membership)
Stayed in Apr 2025
Solo traveler
7 review
9.0/10
Great
Posted on May 17, 2025
Good enough location a bit away from the centre, th room was fine although I made the mistake of thinking the projector might have a couple of English options but you had to pay for different media and I didn’t know if it was dubbed in Chinese so I didn’t purchase anything. The only issue with the building was people smoking inside the elevator as I went up or down. Room quality was good and communication from the hotel on WeChat was great
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快
MattGuzman
Sunshine Budget Double Bed Room With HD Large Screen Projection
Stayed in May 2025
Solo traveler
68 review
10/10
Outstanding
Posted on Jun 19, 2025
Very nice hotel, the best hotel in Xi’An. I will for sure come back here next time.
Response from Property: 感謝您選擇希悦酒店!您的滿意是我們前進的動力，期待下次為您帶來更優質的體驗!
Amy Yun Ling
Sunshine Budget Double Bed Room With HD Large Screen Projection
Stayed in Feb 2025
Couple
7 review
8.5/10
Very Good
Posted on Mar 8, 2025
Very convenient location (2 min walk from metro station) and lots of good food places within 15 min walking distance.
Response from Property: 有朋自遠方來，不亦樂乎，期待與您的再次相逢！
Guest User
Sunshine Budget Double Bed Room With HD Large Screen Projection
Stayed in Jan 2025
Family
1 review
8.5/10
Very Good
Posted on Mar 1, 2025
We booked this hotel/home stay because of the location. It did not disappoint. The room is great for tourists' stay. Any problem was solved through we chat. We had a great one week stay.
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快
Guest User
Sunshine Budget Double Bed Room With HD Large Screen Projection
Stayed in Apr 2025
Solo traveler
2 review
10/10
Outstanding
Posted on May 21, 2025
Hotel is just next to the metro station. Room is spacious and clean.
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快
Guest User
Sunshine Budget Double Bed Room With HD Large Screen Projection
Stayed in Dec 2024
Solo traveler
2 review
10/10
Outstanding
Posted on Jan 26, 2025
Very pleasamt stay I have ihere. Excellent location and service. Very close to metro. Highly recommended
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.