Four Points Hotels in Xi'an

The worst experience in this trip to Xinjiang for more than 20 days is also the only one that gave a bad review. Hotel location traffic control did not inform in advance, resulting in us detouring more than an hour under the traffic jam in Xi'an because we did not apply for a pass in advance, so during the period, we have been let to try to communicate with the traffic police, but all traffic police let us continue to go around until the pass Proof out. Directly resulting in our itinerary - we can choose one of the two places to eat and play. We will take a detour from Lanzhou for 9 hours to Xi'an and finally take a photo of the Big Wild Goose Pagoda in the hotel corridor when we leave the store. After arriving at the store, I didn't want to argue anymore, but the front desk took out the call record and told me that at noon of the day, I had contacted me once using the virtual number of coordinates in the field, so I didn't tell me. After I asked, I explained that I was busy and forgot to call again. It's hard to imagine a Marriott hotel with such important messages missing. Originally, the matter has ended, but after entering the room, I found that the hotel arranged for me a computer room with a view of the inner window room that does not match the picture and description (picture 1) and set 2 rooms, just one each on the left and right of the computer room. It really can make people laugh. After coordination with Trip.com , I said that I would send me two fruit plates. I don't know how to give them. After refusing, Trip.com coordinated again and upgraded one of them. The other one was upgraded because there was a twin bed. The family did not change it. The newly opened facilities are no problem. The taste is not serious. The hygiene is no problem. It is self-driving or mind the view of the computer room. It is recommended that you ask when you set it. After all, the hotel does not know to inform in advance.

This is my first time staying at this hotel and the service is very satisfactory. The hotel is clean and tidy, the room is warm and spacious, the hotel is in a prime location, the housekeeping staff is very friendly, the front desk guys and girls are also very enthusiastic, they gave two free breakfasts, and there was a small gift at check-out. I have to give a big thumbs up!