Oakwood Chengzhong Serviced Apartment Wuxi

Oakwood Chengzhong Serviced Apartment Wuxi Reviews

Oakwood Chengzhong Serviced Apartment Wuxi

No.18 Gongyun Road, Liangxi District, Wuxi, Jiangsu, ChinaSee Hotel Details
Oakwood Chengzhong Serviced Apartment Wuxi
Oakwood Chengzhong Serviced Apartment WuxiOakwood Chengzhong Serviced Apartment WuxiOakwood Chengzhong Serviced Apartment Wuxi
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1 night

Guest Reviews

9.6/10
Excellent
262 review
Verified reviews
Location9.6
Amenities9.3
Service9.6
Cleanliness9.7
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All reviews(262)
Positive reviews(262)
Reviews with photos/video(157)
Friendly front desk staff(62)
Easy to get around(38)
Delicious breakfast(31)
Convenient parking(24)
Perfect for business trips(17)
Close to metro(17)
Well designed(15)
Awesome gym(13)
Guest User
Deluxe Queen Room
Stayed in Aug 2025
Business traveler
12 review
9.5/10
Amazing
Posted on Sep 13, 2025
The hotel situated in just couple hundred meters from the MTR station Shenglinmei, 30 mins from the airport by taxi. The room is big and equipped with a microwave oven, a washing machine, refrigerator, etc. The breakfast was quite good
Response from Property: Oakwood Central Wuxi has a wide array of business support with fully equipped facilities such as courier services, conference equipment and a multi-function room. With a Lobby Bar, travellers could Savor the relaxation beyond work
Guest User
Studio Apartment (2 Beds) (No Window)
Stayed in Aug 2025
Business traveler
1 review
10/10
Outstanding
Posted on Sep 23, 2025
Nice and clean. Great location next to the railway station. Happy and helpful staff.
Response from Property: Oakwood Central Wuxi has a wide array of business support with fully equipped facilities such as courier services, conference equipment and a multi-function room. With a business centre, travellers can work efficiently and connect with loved ones.
_CFT010000000777****
Deluxe Queen Room
Stayed in Sep 2025
Couple
3 review
10/10
Outstanding
Posted on Oct 8, 2025
After much searching, we chose Oakwood. Firstly, it's new, so the cleanliness is reasonable. Secondly, the location is a huge plus, just a 10-minute walk from Wuxi Station, making it very convenient. Upon arrival, the front desk lady was incredibly helpful and attentive, answering all our questions and providing recommendations for fun and good food in Wuxi. It was a very satisfying stay, with exceptional service. It's an ideal place for both business and leisure travel, and I'll definitely stay here again.
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Response from Property: Dear guest, thank you for choosing Oakwood Hotel & Residences Wuxi and for taking the time to share your pleasant experience with us. Your 5-star rating has touched every member of our staff! With 134 guest rooms offering a variety of room types, we are committed to providing meticulous service to every guest, creating a warm and pleasant stay. We will continue to work hard and look forward to your next visit.
Mianhuatangyiyi
Deluxe Studio Apartment (2 Beds)
Stayed in Sep 2025
Family
3 review
10/10
Outstanding
Posted on Oct 7, 2025
I have to give it a thumbs up. I'm very satisfied with both the service and the facilities. The room was very clean. The beautiful ladies and handsome guys at the front desk were really thoughtful. There was also a small gift when I checked out. It was a thoughtful little surprise on my trip. If I had to find a flaw, it would be that there was a slight odor from the new opening, but it didn't affect me after I opened the window.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your generous five-star rating. We are delighted that you chose Oakwood City Centre Wuxi among many other hotels. Everyone who chooses Oakwood City Centre Wuxi is part of our family. We hope you will experience our most sincere and attentive service! We will also continue to learn and improve. The Ascott brand has many years of rich management experience and a mature operational system. We provide high-end, comfortable accommodations and a warm and pleasant stay experience for business travelers and leisure travelers from home and abroad. Your recognition is our greatest honor. The entire serviced apartment team sincerely looks forward to welcoming you again!
_M1860130****
Deluxe Queen Room
Stayed in Sep 2025
Business traveler
34 review
10/10
Outstanding
Posted on Oct 6, 2025
Facilities: Very new and clean. Cleanliness: Excellent. Environment: Quiet, with many restaurants nearby. Service: Excellent! Breakfast was also good, free coffee was provided in the lobby, and there were washing machines and dryers available!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Oakwood City Centre Wuxi and taking the time to share your pleasant experience with us. Oakwood City Centre Wuxi offers comprehensive business support to every guest. The apartment features a fully equipped multi-function room, a gym, a yoga room, and a Black 8 pool lounge, allowing you to enjoy the convenience of both daily life and business without leaving your home. Thank you again for choosing Oakwood City Centre Wuxi. Our entire team sincerely looks forward to welcoming you back!
carol
Deluxe Suite - 1-Room (2 Beds)
Stayed in Sep 2025
Family
19 review
8.5/10
Very Good
Posted on Oct 4, 2025
Honestly, the hotel's location is excellent, making it convenient to the night market, the ancient town, the airport, and the train station, whether by taxi or subway. The hotel service was also good, with amenities like a washing machine and microwave. The most unfortunate thing was the strong smell of the decor. Walking down the hallway, a sour odor filled my nose, and the room was also very strong. Even with the windows open, the range hood, and the purifier on, it was difficult to get rid of the odor. My daughter and I both have rhinitis, and we frequently experience runny noses and nasal congestion. We had to wash our noses ourselves. Since we had already paid for two days and it was a holiday, finding another hotel would be too much of a hassle, so we decided not to move. I hope the hotel can improve its air conditioning.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for taking the time to review Oakwood City Centre Wuxi. We appreciate your feedback, as every suggestion and feedback helps us improve. We regret that we were unable to meet your expectations this time, and please accept our sincere apologies. If possible, please leave your check-in date, room number, or contact information so that we can follow up as soon as possible. We hope you will see our progress during your next stay. The entire serviced apartment team sincerely looks forward to welcoming you back!
_bbcv01330****
Deluxe Suite - 1-Room
Stayed in Aug 2025
Business traveler
11 review
10/10
Outstanding
Posted on Sep 24, 2025
There is a subway nearby for convenient transportation. The room is small but cozy, the bedding is very comfortable, the environment is good, free parking is provided, and there is a robot that can arrange takeout. It is a good hotel apartment!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Oakwood City Centre Wuxi and taking the time to share your pleasant experience with us. Oakwood City Centre Wuxi offers comprehensive business support to every guest. The apartment features a fully equipped multi-function room, a gym, a yoga room, and a Black 8 pool lounge, allowing you to enjoy the convenience of both daily life and business without leaving your home. Thank you again for choosing Oakwood City Centre Wuxi. Our entire team sincerely looks forward to welcoming you back!
M508654****
Studio Apartment (2 Beds) (No Window)
Stayed in Sep 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Oct 8, 2025
Very comfortable. Friendly service. Simple decoration. The room smells good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Oakwood Hotel & Residences Wuxi and for taking the time to share your pleasant experience with us. Your 5-star rating has touched every member of our staff! With 134 guest rooms offering a variety of room types, we are committed to providing meticulous service to every guest, creating a warm and pleasant stay. We will continue to work hard and look forward to your next visit.
M449474****
Deluxe Studio Apartment (2 Beds)
Stayed in Jul 2025
Family
3 review
10/10
Outstanding
Posted on Aug 25, 2025
The front desk was very welcoming, the room facilities were very good, the shower water temperature was well controlled and comfortable, the air conditioning was cool, and the location was very close to Wuxi Station, Sanyang Square, Nanchang Street, and Huishan Ancient Town. I will choose this hotel again next time I visit Wuxi!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Oakwood Hotel & Residences Wuxi and for taking the time to share your pleasant experience with us. Your 5-star rating has touched every member of our staff! With 134 guest rooms offering a variety of room types, we are committed to providing meticulous service to every guest, creating a warm and pleasant stay. We will continue to work hard and look forward to your next visit.
320684****
Deluxe Studio Apartment (2 Beds)
Stayed in Jul 2025
Business traveler
3 review
10/10
Outstanding
Posted on Aug 22, 2025
I was passing through on a business trip and the accommodation was very good. The environment was nice. There is a laundry room on the second floor with washing and drying functions. The front desk staff told me that the laundry room is free for guests to use during the opening period. It is a very humane move! The service is very attentive and the room rate is reasonable!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your generous five-star rating. We are delighted that you chose Oakwood City Centre Wuxi among many other hotels. Everyone who chooses Oakwood City Centre Wuxi is part of our family. We hope you will experience our most sincere and attentive service! We will also continue to learn and improve. The Ascott brand has many years of rich management experience and a mature operational system. We provide high-end, comfortable accommodations and a warm and pleasant stay experience for business travelers and leisure travelers from home and abroad. Your recognition is our greatest honor. The entire serviced apartment team sincerely looks forward to welcoming you again!
Taolagaixianzuchongzhi
Deluxe Studio Apartment (2 Beds)
Stayed in Jul 2025
Family
48 review
10/10
Outstanding
Posted on Aug 17, 2025
Facilities: New Cleanliness: Clean Environment: Convenient and good Service: Excellent Lobby Bar Specialty: Bar Coffee ☕️
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Oakwood Hotel & Residences Wuxi and for taking the time to share your pleasant experience with us. Your 5-star rating has touched every member of our staff! With 134 guest rooms offering a variety of room types, we are committed to providing meticulous service to every guest, creating a warm and pleasant stay. We will continue to work hard and look forward to your next visit.
M279145****
Studio Apartment (2 Beds) (No Window)
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 17, 2025
The room isn't very large but is quite cozy. It's located in the heart of Wuxi. Our room rate is quite cost-effective for the location. The lobby is simple and fresh, and the hotel's fragrance is pleasant and sporty. The gym on the second floor is well-equipped and very clean. The front desk gave us a free drink, and we got a non-alcoholic drink directly in the lobby, which was delicious.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Oakwood Hotel & Residences Wuxi and for taking the time to share your pleasant experience with us. Your 5-star rating has touched every member of our staff! With 134 guest rooms offering a variety of room types, we are committed to providing meticulous service to every guest, creating a warm and pleasant stay. We will continue to work hard and look forward to your next visit.
_WeChat35709****
Executive Studio Apartment (Double Bed)
Stayed in Jul 2025
Family
32 review
10/10
Outstanding
Posted on Aug 15, 2025
I made an appointment with friends to go on a spontaneous trip. We went to Wuxi with several good friends and their families. I was very satisfied with the hotel-style apartment I chose. The front desk staff was very enthusiastic. They notified us by phone in time when I left my backpack after checking out. It was very good. The location is very good and close to the train station.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your generous five-star rating. We are delighted that you chose Oakwood City Centre Wuxi among many other hotels. Everyone who chooses Oakwood City Centre Wuxi is part of our family. We hope you will experience our most sincere and attentive service! We will also continue to learn and improve. The Ascott brand has many years of rich management experience and a mature operational system. We provide high-end, comfortable accommodations and a warm and pleasant stay experience for business travelers and leisure travelers from home and abroad. Your recognition is our greatest honor. The entire serviced apartment team sincerely looks forward to welcoming you again!
212172****
Deluxe Suite - 1-Room
Stayed in Jul 2025
Business traveler
37 review
10/10
Outstanding
Posted on Aug 14, 2025
The hotel is newly opened, and the overall stay is OK. There is a lobby bar where you can have a nice drink. The environment is good, and I will choose it next time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your generous five-star rating. We are delighted that you chose Oakwood City Centre Wuxi among many other hotels. Everyone who chooses Oakwood City Centre Wuxi is part of our family. We hope you will experience our most sincere and attentive service! We will also continue to learn and improve. The Ascott brand has many years of rich management experience and a mature operational system. We provide high-end, comfortable accommodations and a warm and pleasant stay experience for business travelers and leisure travelers from home and abroad. Your recognition is our greatest honor. The entire serviced apartment team sincerely looks forward to welcoming you again!
Anonymous User
Studio Apartment (2 Beds) (No Window)
Stayed in Jul 2025
Traveling with friends
62 review
10/10
Outstanding
Posted on Aug 13, 2025
Overall, the stay was excellent. The price was very good for the location, and the staff were friendly and helpful. It was a great experience. Overall, the stay was excellent. The price was very good for the location, and the staff were friendly and helpful. It was a great experience.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your generous five-star rating. We are delighted that you chose Oakwood City Centre Wuxi among many other hotels. Everyone who chooses Oakwood City Centre Wuxi is part of our family. We hope you will experience our most sincere and attentive service! We will also continue to learn and improve. The Ascott brand has many years of rich management experience and a mature operational system. We provide high-end, comfortable accommodations and a warm and pleasant stay experience for business travelers and leisure travelers from home and abroad. Your recognition is our greatest honor. The entire serviced apartment team sincerely looks forward to welcoming you again!