Vienna International Hotel (Wuhan Yellow Crane Tower Pengliuyang Subway Station) Reviews

Response from Property: 尊敬的賓客，您好：感謝您選擇入住本店和給予本店真摯的點評。正因為由您對我們不斷的關心和督促，才能使我們不斷發現工作中的問題，獲得改進和不斷發展。從您的點評中、我們很遺憾的看到此次入住沒能達到您的期望，在這裏感到非常抱歉。在您入住期間有任何問題都可以從房間撥“0”至前台，酒店 24 小時為您提供幫助，我們儘可能第一時間解決您的問題。同時我們也將積極與您取得聯繫，但願能得到您更多寶貴的意見，若您下次至此，也懇請您能給本店一個改正的機會，在此祝您生活愉快、工作順利!

Response from Property: 親愛的客人，您好！感謝您的肯定，您這麼喜歡就給個5分唄！5分是小維永遠的追求，小維心裏苦，小維不説，小維哭倒在牆角！期待您常來，我會努力爭取您的5分，小維代表全體員工向您表示感謝。我們將繼續致力於完善每一個細節為您提供完美的入住感受，一流的住宿環境與高品質服務是我們一貫的目標與追求。酒店交通訊息：1、酒店位於武昌商業及旅遊中心，入住期間酒店免費停車。2、酒店周邊交通方便，距離軌道交通5號線彭劉楊C出口步行50米即到。期待再次光臨，祝您旅途愉快！

Response from Property: Hello, dear guest! I am very sorry that you had an unpleasant experience. Xiao Wei is full of guilt and regret. I am really sorry. First of all, in response to the problem you mentioned, we have included it in our regular rectification projects, and the hotel is also gradually replacing facilities and improving the accommodation environment. If you are not satisfied with the room, you can call the front desk and we will change the room for you in time. Looking forward to visiting you again and wish you a pleasant journey! Our hotel now also has a hotel service butler to follow up service. You can add our WeChat butler, and we will solve any problems for you as soon as possible.

Response from Property: Dear customer, hello! I am very sorry for the unpleasant experience you had. Xiao Wei's heart is filled with guilt and regret, and I am truly sorry. We have also conducted a comprehensive understanding of the issues you have reported. In response to the service problem you mentioned, we will handle it and provide corresponding training to the relevant personnel. At the same time, our hotel now has a dedicated butler to follow up on our services. If you have any questions, please let us know and we will solve them for you as soon as possible. Thank you for your feedback, and we look forward to your next stay feeling our improvement. If you have more detailed feedback, please contact us. Thank you very much for your support!

Response from Property: Dear guests, We attach great importance to your feedback. Regarding the breakfast issue you raised, we have checked all ingredients to ensure their safety and freshness. Regarding the seasoning issue you raised, we have communicated with the chef to improve it. Additionally, our 17th floor breakfast restaurant is equipped with a microwave for guests to use on their own! If you have a need for a refrigerator, the hotel has a portable refrigerator that can be delivered to your room. If you have any questions during your stay, you can call the front desk as soon as possible, and we will handle them for you as soon as possible. We attach great importance to customer experience, and if you have any other opinions, you can continue to provide feedback to us. We have been working hard to continuously improve. Xiaowei also secretly told you: 1. All our rooms are equipped with high-speed wireless network connection. 2. We adopt a constant temperature and pressure, three second rapid hot shower system, which can provide guests with a perfect bathing experience 24 hours a day. 3. It only takes about 10 minutes to walk from the hotel to Huanghe Tower/Yangtze River Bridge. 4. Only 20 meters away from Peng Liuyang subway station, the transportation is very convenient. Thank you for your feedback, look forward to visiting again, and wish you a pleasant journey!

Response from Property: Dear guest, we greatly appreciate your kind words of praise. Wuhan offers a plethora of captivating attractions and delectable culinary delights. For instance, in close proximity to our hotel, you can explore the vibrant Liangdao Street and Dacheng Road where an array of tantalizing snacks await you. Additionally, the breathtaking scenery of East Lake is not to be missed. We sincerely hope that you will have the opportunity to experience its beauty firsthand during your visit with us. Once again, thank you for choosing our establishment and we eagerly anticipate welcoming you back in the future.

Response from Property: Dear guests, thank you very much for your comments on our hotel. Xiaowei, on behalf of all the staff, would like to thank you. In response to your feedback on the smoking problem in the room, we have a smoke-free floor. If you feel that the room smells bad, you can contact our front desk in time and we will change the room for you. At the same time, our hotel also has a hotel service butler follow-up service. If you have any questions, please let us know and we will solve them for you as soon as possible. Thank you for your feedback. We also look forward to your next stay and feeling our improvement. If you have more detailed comments, please contact us. Thank you very much for your support！

Response from Property: 尊敬的賓客，非常感謝您給我們的好評，感謝我們的此次相逢，也期盼與您再次相遇。小維偷偷告訴您，入住期間地下停車場免費停車【離黃鶴樓/長江大橋近]【管家服務]【出門就是地鐵站】【免費停車]【交通便利]【零停留服務]【路早服務]【自助免費洗衣房]，酒店提供免費的一次性刮鬍刀，一次性馬桶墊，一次性防噪耳塞，一次性針線包，一次性護理包，行李免費寄存等等。我們遇見，確是在最美的年華;我們相遇，願為您提供最好的服務和品質;我們相離，卻共同盼望着下一次重逢，小維期待着與您的再次相遇我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快!

Response from Property: 親愛的客人，您好！感謝您的肯定，您這麼喜歡就給個5分唄！5分是小維永遠的追求，小維心裏苦，小維不説，小維哭倒在牆角！期待您常來，我會努力爭取您的5分，小維代表全體員工向您表示感謝。我們將繼續致力於完善每一個細節為您提供完美的入住感受，一流的住宿環境與高品質服務是我們一貫的目標與追求。酒店交通訊息：1、酒店位於武昌商業及旅遊中心，入住期間酒店免費停車。2、酒店周邊交通方便，距離軌道交通5號線彭劉楊C出口步行50米即到。期待再次光臨，祝您旅途愉快！

Response from Property: [Close to subway station] [Butler service] [Free parking] [Convenient transportation] [Zero stop service] [Early morning service] [Self-service free laundry, gym] [Conference room] Thank you very much for your good comments on us, thank you for our meeting, and look forward to meeting you again. Xiao Wei secretly tells you that there is free parking in the underground parking lot during your stay. You can add our butler WeChat, and hundreds of butler items can be borrowed for free. The hotel provides free disposable razors, disposable toilet mats, disposable noise-proof earplugs, disposable sewing kits, disposable care kits, free luggage storage, etc. We met, indeed in the most beautiful years; we met, and are willing to provide you with the best service and quality; we parted, but we look forward to the next reunion together. Xiao Wei looks forward to meeting you again. Our hotel's good comments, we will continue to work hard to live up to your good comments. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!

Response from Property: 【離地鐵站近]【管家服務]【免費停車]【交通便利】【零停留服務]【路早服務]【自助免費洗衣房，健身房]【會議室】非常感謝您給我們的好評，感謝我們的此次相逢，也期盼與您再次相遇。小維偷偷告訴您，入住期間地下停車場免費停車，您可以添加我們的管家微信，百項管家物品免費借用，酒店提供免費的一次性刮鬍刀，一次性馬桶墊，一次性防噪耳塞，一次性針線包，一次性護理包，行李免費寄存等等。我們遇見，確是在最美的年華;我們相遇，願為您提供最好的服務和品質;我們相離，卻共同盼望着下一次重逢，小維期待着與您的再次相遇我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快!

Response from Property: 【離地鐵站近]【管家服務]【免費停車]【交通便利】【零停留服務]【路早服務]【自助免費洗衣房，健身房]【會議室】非常感謝您給我們的好評，感謝我們的此次相逢，也期盼與您再次相遇。小維偷偷告訴您，入住期間地下停車場免費停車，您可以添加我們的管家微信，百項管家物品免費借用，酒店提供免費的一次性刮鬍刀，一次性馬桶墊，一次性防噪耳塞，一次性針線包，一次性護理包，行李免費寄存等等。我們遇見，確是在最美的年華;我們相遇，願為您提供最好的服務和品質;我們相離，卻共同盼望着下一次重逢，小維期待着與您的再次相遇我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快!

Response from Property: [Close to subway station] [Butler service] [Free parking] [Convenient transportation] [Zero stop service] [Early morning service] [Self-service free laundry, gym] [Conference room] Thank you very much for your good comments on us, thank you for our meeting, and look forward to meeting you again. Xiao Wei secretly tells you that there is free parking in the underground parking lot during your stay. You can add our butler WeChat, and hundreds of butler items can be borrowed for free. The hotel provides free disposable razors, disposable toilet mats, disposable noise-proof earplugs, disposable sewing kits, disposable care kits, free luggage storage, etc. We met, indeed in the most beautiful years; we met, and are willing to provide you with the best service and quality; we parted, but we look forward to the next reunion together. Xiao Wei looks forward to meeting you again. Our hotel's good comments, we will continue to work hard to live up to your good comments. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!

Response from Property: Dear guest, hello! Thank you for your affirmation. If you like it so much, please give it 5 points! 5 points is Xiaowei's eternal pursuit. Xiaowei is in pain, Xiaowei doesn't say it, Xiaowei cries in the corner! Looking forward to your frequent visit, I will strive for your 5 points. Xiaowei expresses gratitude to you on behalf of all the staff. We will continue to be committed to perfecting every detail to provide you with a perfect stay experience. First-class accommodation environment and high-quality service are our consistent goals and pursuits. Hotel transportation information: 1. The hotel is located in the commercial and tourist center of Wuchang. The hotel provides free parking during your stay. 2. The hotel is conveniently located around the hotel. It is a 50-meter walk from Exit C of Pengliuyang, Metro Line 5. Looking forward to visiting again and wishing you a pleasant journey!