Hotel Saginoyu

Hotel Saginoyu Reviews

Hotel Saginoyu

3 Chome-2-14, Suwa City, Nagano Prefecture, 392-0027, JapanSee Hotel Details
Hotel Saginoyu
Hotel SaginoyuHotel SaginoyuHotel Saginoyu
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Guest Reviews

9.6/10
Amazing
43 review
Verified reviews
Location9.8
Amenities9.4
Service9.5
Cleanliness9.8
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All reviews(43)
Positive reviews(43)
Reviews with photos/video(18)
Awesome stay(17)
Relaxing hot springs(14)
Loved the view(10)
Awesome rooms(8)
Tasty dinner(7)
Great location(7)
Friendly front desk staff(4)
O.K. MAC
New Wing Lake View Japanese-Style Room
Stayed in Mar 2025
Solo traveler
20 review
10/10
Outstanding
Posted on May 24, 2025
It was the first night of my entire trip—and also the most expensive one. But it was absolutely worth it! Lake Suwa was right in front of the hotel. If you take the train, it might be a bit of a walk, but since I drove, the location was perfect. The hotel was incredibly spacious, and the onsen was lovely. Dinner (a full course meal) was exceptional, and breakfast was just as impressive—absolutely delicious! One thing I still wonder about: what were those insects outside the window at night? They clung to the glass, and I was afraid they might get inside. Thankfully, the window seals were excellent, so none of them made it indoors. Only the outdoor bath had a few, which was understandable. I truly hope I can go back again—with my mom next time!
6/20
Anonymous User
Healing Open-Air Bath Attached Guest Room (Non-Smoking) [Japanese Room] [Non-Smoking]
Stayed in Jun 2025
Couple
10 review
10/10
Outstanding
Posted on Jul 18, 2025
Superb Onsen that must visit if you going to the location. Nice dinner..
Jian Fai Benjamin
New Wing Lake View Japanese-Style Room
Stayed in Mar 2025
Family
27 review
10/10
Outstanding
Posted on Apr 16, 2025
I like the dinner and breakfast. The onsen also quite pretty. The hotel dont feel dated n the view is incredible
KAR LEONG
Japanese-Style Room
Stayed in Mar 2025
Family
4 review
7.5/10
Posted on Apr 16, 2025
The pillow is too small and very hard. It will be good of the hotel can provide a bigger pillow.
Jiahui Cindrey
Standard Single Room-Non-Smoking
Stayed in Feb 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Mar 22, 2025
Right across Lake Suwa and walking distance to Kamisuwa station. Hotel compound was big. Loved the zen garden. Staff were extremely kind and helpful. Enjoyed the free outdoors foot bath, and the indoor onsen was huge. Wonderful stay overall. Do note that single rooms do not have lake views.
Guest User
Japanese Style With Bath And Lake
Stayed in Apr 2024
Couple
27 review
10/10
Outstanding
Posted on Jul 12, 2024
Excellent.Nice and friendly staff,Dinner was rich and delicious.
Guest User
Standard Single Room-Non-Smoking
Stayed in Mar 2024
Solo traveler
7 review
10/10
Outstanding
Posted on May 2, 2024
Good location next to Lake Suwa, and great bath facilities.
Anonymous User
New Wing Lake View Japanese-Style Room
Stayed in Mar 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on May 1, 2025
There was a female staff at the hotel who immediately helped with the check-in procedures as soon as we arrived. She was also very enthusiastic to help with the luggage, but we said no as we were not used to having others help us carry things. This hotel is very historic, but the interior decoration is very new and clean, the central garden is also very beautiful, and the interior of the room is also very new and clean. Our room can see Lake Suwa. Dinner is not eaten in the room or in the restaurant, but in an independent room. It is the first time I have received such high-end treatment. Dinner is Sukiyaki and a variety of food, the experience is very good.
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Evol5tionz
Standard Single Room-Non-Smoking
Stayed in Mar 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Apr 7, 2025
Close to JR Suwa Station, the hotel is large, with foot baths, courtyards, hot springs, and restaurants. The reception service is very good, and the rooms are not cramped even for single rooms. A nutritionally balanced breakfast is provided free of charge. It is a very good hotel choice near JR Suwa Station.
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Anonymous User
Main Building Run Of House Japanese Style Room
Stayed in Jan 2025
Family
5 review
10/10
Outstanding
Posted on Feb 7, 2025
After exiting Kamisuwa Station, turn right and walk straight for about 10 meters. There is a lift to the overpass. After exiting, walk to the west exit. It takes 5 minutes to reach the hotel. We went the wrong way the first time. We turned left after exiting the station and walked for more than ten minutes before reaching the hotel. Hotel facilities: The room is very large and faces the lake. It is very beautiful. The hotel itself is like a large courtyard, very beautiful. It is said that there are private rooms on the 4th and 6th floors. The hotel has amber indoor and outdoor hot springs. Hotel catering: This time I booked two nights of dinner and added breakfast after arriving at the hotel. The dinner was very exquisite. I was full after eating one dish after another, but the salmon in the sashimi on the first night was not completely thawed, which was a bit of a loss; the breakfast was relatively simple, a set meal (our morning included a piece of freshly fried salmon) with a little salad, and a self-service drink, 2200 yen/person. Hotel service: Very enthusiastic, someone greeted me at the hotel gate, and a Chinese-speaking guy at the front desk helped to receive and introduce me until I was delivered to the room. The luggage was delivered to the room during check-in. Hotel facilities: There is a sightseeing boat across the street, a place for fishing on the lake and a place for bicycle rental. Unfortunately, it was windy on the two days we went there, so it was closed. There is a convenience store across the road. The nearest drugstore is across the train station, but it does not offer tax refunds. In general, this is a quiet place for a vacation. I personally think it may be more comfortable to come here when the spring is warm and the flowers are blooming. The lakeside is not so cold, and you can walk slowly along the lakeside.
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6/7
Anonymous User
New Wing Lake View Japanese-Style Room
Stayed in Dec 2024
Family
1 review
10/10
Outstanding
Posted on Mar 17, 2025
It is only a 10-minute walk from Kamisuwa Station. Facing Lake Suwa, Katakura-kan is next to it. From the service to the food, everything exceeded expectations.
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Leviking666
Standard Single Room-Non-Smoking
Stayed in Dec 2024
Solo traveler
20 review
9.7/10
Amazing
Posted on Jan 28, 2025
There is a lake view. The hotel's internal facilities are very Japanese. The courtyard 🈶 and foot bath 🈶 are complete with breakfast. The service is very good. I originally thought that the single room might be average after looking at the pictures (expectations were not high), but the actual room is much better than the pictures.
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Guest User
Standard Single Room-Non-Smoking
Stayed in Mar 2025
Traveling with friends
250 review
9.5/10
Amazing
Posted on Apr 13, 2025
This is a large hot spring hotel. There happened to be a gentleman at the front desk who had worked in Hong Kong for many years and could speak Chinese, which made communication much easier!
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Yifan63
Japanese Style With Bath And Lake
Stayed in Aug 2024
Family
34 review
9.2/10
Great
Posted on Oct 3, 2024
The hotel is just opposite Lake Suwa, with good scenery and good sanitation. The hot springs are very comfortable. There is also a foot bath next to the lobby, but the water temperature is a bit low. The only drawback is that there is only one Chinese waiter at the front desk who speaks Cantonese, and other places speak Japanese, so it is difficult to communicate even in English.
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Guest User
Standard Single Room-Non-Smoking
Stayed in Nov 2024
Family
11 review
10/10
Outstanding
Posted on Jan 18, 2025
I used it well. I like it very much.
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