Osakaya Ryokan Reviews

Great old Ryokan just 1 min walk from Yubatake. Service staff are polite & helpful though they may not understand English at times.

Excellent service. I will give 10 out of 5 if I could. There was a staff who rushed out to us and asked if we were going to stay at the Ryokan. Very helpful for lost travelers overwhelmed by the cold weather. Greeted us warmly when we arrived. Explained the important information to us as best as they could in English, which is perfectly fine. Room was big. Decorated meticulously in the traditional Japanese style. Yukata and Obi provided added on to the immersive experience. Dinner was exquisite. Dishes gave us a taste of what traditional Japanese cuisine was like. The food was sincere (didn’t feel like frozen / canned / ready made food), served and plated meticulously. There were 2 onsens, indoor and outdoor. They were clean and spacious enough. Water (I believe) is from the hot spring nearby and was immensely therapeutic. Ryokan was near the heart of the town and everything was within walking distance. Kindly shuttled us to the bus terminal when we checked out (we didn’t have to wait for fixed timings) and carried our (heavy) luggage. All in all, we enjoyed the one night stay very much and they set a high bar for Japanese hospitality.

Excellent location, only 2 minutes walk to the town centre. But food is slightly under the expectation, especially when take into account of what we have paid.

Very very great onsen in Kusatsu onsen town. Service and food is immaculate. It is also very near to the center of the shopping street hence i would stay again if i revisit

Very good service and they have bus service from hotel to bus station that very helpful we like it and enjoy it

The pick-up staff are polite and there is a car to pick up and drop off the hotel! Passengers cannot check into the room with their shoes upright. They can only change slippers in front of the hotel door to keep the environment clean. The travel environment is comfortable. The room faces the woods. There are male and female hot springs or private hot springs at your own expense, which is very comfortable!

The location is very good, the hot spring is also very good, booked including breakfast, dinner, both meals are ordinary, nothing special. The room is large and very comfortable. The biggest problem is that there is no wifi in the room, only in the lobby, no payment. I have seen nearby hotels provide WiFi, want to book Osaka House to accept this point 😅

Very satisfied 👍The environment is very good,

The hotel has a pick-up service, so you don't have to carry your luggage to the hotel. The hotel is very close to Kusatsu Onsen Shopping Street, which is very convenient. Dinner and breakfast are also delicious. There are two hot spring areas. The price is economical and it is considered a good hotel.

It was an old building in Kusatsu Onsen, and I could feel the atmosphere of a traditional inn. The next morning, it was snowing, and the scenery was completely different from the first day. They cleared the snow from my car, saw me off, and greeted me when I left. They were very friendly. I would like to stay here again when I go to Kusatsu Onsen.

1泊2食，早餐同晚餐都食到好飽。有2邊溫泉可以浸，地點都一流，一行出去就係廣場，好靚。酒店都好易搵，員工都好好同埋好貼心，推薦比大家住。

Traditional hot spring hotel, nice

Although it was an old building, the inside was clean and comfortable. It was also close to the Yubatake baths, and the early check-in was also appealing. Thanks to this, I was able to fully enjoy the atmosphere of the hot spring town.

The slightly older room has a strong traditional Japanese-style atmosphere, and the breakfast and dinner are exquisite and delicious. The only drawback is that the hot springs are a bit thin.