Hongshan Hotel Reviews

The property has a good location, in the centre of district with all amenities around. Staff are nice and helpful, breakfast buffet is good enough for my picky boys.

My favourite hotel in China! Spacious room and has everything you might need. Very near the metro. Not sure if it was just me but we faced issues with our booking. They had some difficulty finding our booking but somehow later found it.

This is an excellent hotel. It offers a very high standard of accommodation for a very reasonable price. I was a little annoyed that my booking was meant to come with a free dinner buffet, but the reception staff did not mention this or give me any voucher or anything. Nevertheless, I would happily stay there again because the rooms were exceptional, especially for the price. The breakfast buffet was extremely local, and as a vegetarian I had very little to eat. Nevertheless, I still think that I would rather stay there in Wuhan than pay two or three times the price for a different five star hotel, which would probably have worse rooms!

Excellent hotel!!

Very satisfied 👍The facilities are complete, clean and hygienic. The room is equipped with tea bags, mineral water and a small refrigerator! It would be even better if there is a small safe! The manager is enthusiastic and took the initiative to introduce us how to take the bus and introduce local tourist attractions. It is worthy of being a five-star hotel.

The room is big, the bathroom is big, the bath is very comfortable, the breakfast variety is very rich, the children like it very much. The State Guesthouse is really good. I will stay here again next time. It is convenient to go anywhere. There is a subway entrance just outside the door. It is located in the central area.

Booked for the May Day trip, the hotel environment is good, the room is spacious and comfortable, the bedding is soft and comfortable. However, compared with other five-star hotels, there are some problems with the details. For example: male employees entered the room without permission, breakfast was not delivered, there were no snacks or gifts, and there was no fruit plate. The overall staff service needs to be improved.

It rained heavily in Wuhan tonight, just like my mood. In fact, from the time I checked in to the time I checked out of Hongshan Hotel, I was very satisfied with the hotel! But because of an emergency, the hotel's handling of the emergency chilled me... The matter was simple. I left an item I needed urgently in the hotel bathroom. Since I had checked out and left the nearby area, I called the hotel staff many times to ask them to help find it and offered to hand it over to the rider after finding it, and I would pay for it. But the reply I got from the multiple calls was no and emphasized that "we don't want customers' things, we just don't have them." Of course, I believe and am sure that you will not take customers' things. There is no doubt about this and I have never thought about this aspect! At this moment, I just want to get my lost item back. This item is useless and worthless to others, but it is special to me. When I called, I expressed my anxiety and pleading. I just hope that the other party can "pay a little attention" and help me find it carefully. I emphasized many times that I was sure that it was left in the hotel (I have described the type, color, location, brand, etc. of the item. I think it is a matter of helping. Besides, this is also the duty of the staff, right?), but the answer I got was that it was not there, so I could only take a taxi to the scene. Sure enough, the item was in the place I described... It was laborious and time-consuming to go back and forth, and the afternoon trip was delayed! I said so much because Hongshan Hotel is also a geographical landmark. I just want to give such a vivid hotel a very sincere opinion: only by being anxious about the customers' needs and paying more attention can you give others a good impression of being reliable, responsible, responsible, and sentimental.

I made an appointment with two families of friends to go to Wuhan. Deepseek recommended Hongshan Hotel when arranging the itinerary. The overall experience of staying here was very good, and the service attitude was also very good. However, the occupancy rate may be too high during the May Day holiday, so the room adjustment request could not be completed. I would like to praise Miss Panpan at the front desk for her enthusiasm and responsibility. Finally, let me talk about the bad things: 1. The swimming pool and fitness center are outdoors. It’s okay when it’s hot, but it’s still cold to walk outdoors when it’s cold 2. The response speed of the room service is really poor. When I checked in on the first afternoon, I asked for a hanger and a disposable paper cup, but they didn’t bring it until the evening. Later, I wanted to sleep and wanted another quilt (because the spare quilt in the room had a bit of odor), and waited for another 30 minutes. As a five-star hotel, the response speed of this room service can be said to be unheard of. It is recommended to make corrections. If the occupancy rate is high, should more staff be dispatched?

Everything was very good! Whether it was check-in or check-out, we had a very good experience. Even if we checked in early, the hotel was well prepared, and the bedding was very clean. During the period, we mentioned that we wanted to help clean up, and the aunt who did the room service even helped us fold our pajamas neatly on the bed. It was the first time I encountered such service, and I was flattered! The overall environment of the hotel is very clean, and the incense in the lobby smells good! Not to mention the location, there is a subway outside the hotel! Sister Panpan who met us in the lobby was also very attentive! She asked us if we were satisfied with the room and whether we needed service. She was a very attentive staff!

The location, environment and service are very satisfactory. The robot delivery is very smart and the decoration is very elegant. The service is also very good. I personally think that the breakfast is a little expensive, but the environment of the breakfast restaurant is very good and the service is also very good. The only drawback is that there is a bathtub at the entrance, and there is no door between the bathroom and the entrance, which is a little inconvenient.

The room is large, well-equipped, and has good services. The smart home is also very convenient. The front desk lady and brother are very considerate and friendly. The transportation is convenient, and the subway is right at the door of the hotel. It has become one of the options for future travel. I highly recommend it!

Very nice hotel, the subway is right at the door, very convenient, and not far from various attractions. There is a children's slide in Hongshan Gymnasium diagonally opposite. The parent-child bed is very suitable for families with children. The hotel buffet dinner is also very good, you can try

The room is very clean. The sleeping area is a little small, but the bathroom is very spacious. I especially want to praise the service attitude of the hotel staff. All the requests will be met immediately. The Chu restaurant downstairs is also very delicious. The dining environment is quite comfortable. I give Miss Wenjing a good review.