To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.7
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All reviews(1857)
Positive reviews(1797)
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Easy to get around(226)
Friendly front desk staff(113)
Close to metro(107)
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Quiet & comfortable(67)
Delicious breakfast(55)
Perfect for business trips(46)
Luxurious(7)
Negative reviews(60)
Tugce
Business Room (2 beds)
Stayed in Aug 2024
Travel with friends
5 review
4.7/5
Amazing
Posted on Sep 3, 2024
Nice breakfast and staff. We had a good stay.
Response from Property: Dear friends, I am very glad that you have spent a wonderful time in Poly! In Poly, there is always unexpected warmth; in Poly, there is always unchanging meticulous service; in Poly, there is always family-like care and attentiveness; in Poly, there is always We look forward to your coming again...
Guest User
Budget Room - Single Occupancy (Affiliated building)
Stayed in Apr 2024
Solo travelers
6 review
4.5/5
Great
Posted on May 29, 2024
Good location, room, and everything else. Close to 2 subway lines, so easy to get to hankou or wuchang side of wuhan. Only negatives one might worry about is that there is no elevator if you are on the higher floors of the wing, or that the shower is not enclosed. Not a big deal to me, but might annoy others.
Response from Property: Dear friend, thank you very much for staying at Poly Hotel! Wuhan Poly Hotel is located in the Zhongnan Business Circle, with direct and seamless access to Metro Lines 2 and 4. Attractions such as East Lake Scenic Area, Yellow Crane Tower, Hubei Provincial Museum and Chuhe Han Street are all within a 15-minute drive from the hotel. The transportation to Wuhan's three major railway stations and airports is convenient, making it the first choice for business trips! The annex building is an economical facility. Because the floor is not high, it is not equipped with an elevator. You can also book a room in the main building. I believe you will be satisfied! We sincerely look forward to your visit again and wish you success in your work and a happy life!
Guest User
Budget Room - Single Occupancy (Affiliated building)
Stayed in May 2023
Solo travelers
8 review
4.7/5
Amazing
Posted on Jul 15, 2023
The hotel is located very close to a Subway station. They have advertised the hotel as a 5 stars hotel at a very low price. The 5 stars part was not true. The picture on their ad was also incorrect. I would give them 3 stars. However, the price was very reasonable and service was good.
Response from Property: Life is full of layers, one layer after another, but there are so many incredible things. It is our fate to choose Poly among the vast crowd. I am grateful for your recognition of Poly! ~And Poly will accept your suggestions with an open mind and will strive to do better. I hope that Poly will be even better when we meet you again in the near future! Poly wishes you success in your work and a happy life!
Guest User
Business Room (2 beds)
Stayed in Apr 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 18, 2024
The room is clean and quiet
Response from Property: 親愛的朋友,非常榮幸您在保利的時光如此愜意愉快. 時光靜好,與君語;細水流年,與君同. 我們一直努力把保利酒店打造成顧客喜歡的“家外之家”,顧客舒適的入住體驗是我們一直堅守的追求. 期待能在不久的將來再次見到您,讓我們再續前緣!
Guest User
Budget Standard Room (Affiliated building)
Stayed in Apr 2023
Travel with friends
14 review
4.7/5
Amazing
Posted on May 14, 2023
Nice stay, the hotel was clean and it had everything for one night. The staff was also friendly, they could speak English.
Response from Property: 親愛的朋友,非常榮幸您在保利的時光如此愜意愉快. 時光靜好,與君語;細水流年,與君同. 我們一直努力把保利酒店打造成顧客喜歡的“家外之家”,顧客舒適的入住體驗是我們一直堅守的追求. 期待能在不久的將來再次見到您,讓我們再續前緣!
Sondor
Business Room (2 beds)
Stayed in May 2023
Couples
2 review
4.0/5
Very Good
Posted on Jun 20, 2023
The room was nice. The guest service manager was helpful.
Response from Property: 簡單的日子就像一杯芳香的茶,越品就會越有味道;好品質的酒店都會在時間驗證下證明它獨特的價值。非常感謝您對我們的認可和支持,非常期待能夠再次為您提供優質服務!保利期待您再來!
Guest User
Deluxe Room (2 beds)
Stayed in Aug 2023
Couples
5 review
3.2/5
Posted on Nov 10, 2023
The service not good, location is fine
Response from Property: 親愛的客人,非常抱歉此次入住沒有帶給您滿分的入住體驗!保利大酒店位於中南商業圈內,毗鄰湖北省政府,與市區內環相連,地鐵2號線及四號線無縫直通。出行非常便捷。保利大酒店全體員工將會不斷努力,為您提供更完善、更個性化的服務。真誠期待您的再次光臨,祝您工作順利,生活愉快!
Jan 冉彦
Deluxe Double Room
Stayed in Apr 2023
Couples
39 review
4.0/5
Very Good
Posted on Jul 23, 2023
Good hotel close to the metro station. Good for business trip
Response from Property: 因為選擇,我們在這裏相遇,因為信任,就此拉進了我們之間的距離;在這裏給您留下了旅途中的記憶與温暖。就是因為這些種種的回憶,讓我們的緣能在這裏繼續蔓延。希望您看到的我們不僅僅是一家酒店,更是您靜怡的港灣。期待您再來哦~
Lapin
Budget Room - Single Occupancy (Affiliated building)
Stayed in Jul 2022
Business travelers
18 review
4.5/5
Great
Posted on Sep 1, 2022
Good hotel close to city centre and next to metro. Have discount rooms in case you want service of 4* hotel for the price of 2* hotel.
Response from Property: Dear friend, thank you for staying at Wuhan Poly Hotel. I am very honored to have the opportunity to provide you with a comfortable, warm and perfect living environment and experience. Let the time pass with a touch of fragrance, a clear cup of tea, and a touch of sunshine. Stay still here and let your footsteps stop at Poly. I look forward to seeing your satisfied smile again, and I hope you have a perfect journey in Wuhan. Poly wishes you a smooth work and a happy life!
Guest User
Deluxe Double Room
Stayed in Aug 2023
Travel with friends
46 review
4.0/5
Very Good
Posted on Oct 10, 2023
okkkkk
Response from Property: 不忘初心,方得始終。最美的畫面,是用心刻畫的墨筆,無需特別勾勒,無需突兀添彩。保利靜靜綻放屬於自己的幽香,也等待着自己的歸人。賓至如歸是我們温暖服務的基石,感謝您的厚愛,等來您就是我們最美的期待!歡迎您常回保利~~
Tianshunrenhe
Business Room (2 beds)
Stayed in Nov 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Dec 28, 2024
The hotel has convenient transportation, complete room facilities, and the indoor and public areas are very clean. The receptionists are very enthusiastic. I will not choose Poly Hotel for my next business trip! S
Original TextTranslated by Google
Response from Property: [殷勤好客 盡享非凡的服務理念]尊敬的保利客人,歡迎入住武漢保利大酒店,非常感謝您對我們酒店的好評以及對我們的肯定,我們一直努力把保利酒店打造成顧客喜歡的“家外之家”,顧客舒適的入住體驗是我們一直堅守的追求. 期待能在不久的將來再次見到您,讓我們再續前緣!
Guest User
Superior Queen Room
Stayed in Nov 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 19, 2024
During this trip, I had the honor to stay in this hotel and experience the real five-star service. The hotel is in a good location, with the subway right at the door. From booking to check-out, every link impressed me. The hotel's decoration is elegant and warm, the room is spacious and comfortable, the facilities are complete, and the room hygiene is very good. Especially the bed, which made me sleep well all night. The service staff is friendly and responsive, especially the front desk golden key, whether asking about surrounding attractions or solving small problems, they are always patient and meticulous.
Original TextTranslated by Google
Response from Property: [Hospitality and extraordinary service concept] Dear guests, welcome to Wuhan Poly Hotel. Thank you very much for your praise and affirmation of our hotel. We have been working hard to make Poly Hotel a "home away from home" that customers like. Customers' comfortable stay experience is what we have always pursued. We look forward to seeing you again in the near future and let us continue our relationship!
Lengyueliushuiwuhen
Business Room (2 beds)
Stayed in Nov 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Dec 19, 2024
This stay at Poly Hotel was a perfect experience. From the moment I stepped into the hotel, the elegant environment and warm service made me feel like spring breeze. The room was exquisitely decorated, with all the facilities and high quality. The bedding was comfortable, which made me sleep well all night. Manager Wang in the lobby was professional and considerate, and could respond to any needs efficiently. The hotel's location is also very advantageous and convenient for travel. It is highly recommended to all travelers and is undoubtedly a good choice for accommodation.
Original TextTranslated by Google
Response from Property: [Hospitality and extraordinary service concept] Hello, dear friend! Thank you very much for staying in our hotel and giving this praiseful review. I am very happy to receive your high evaluation. We strive to provide you with the best service, the most convenient transportation, and the most intimate environment! At the same time, we are constantly listening to the feelings of each guest and have been continuously improving, just to make you more satisfied! Baoli would like to thank you for your praise. Your satisfaction is our pursuit. We look forward to your visit again. I wish you a successful career, a happy family, and a good mood every day~~
Guest User
Business Room (2 beds)
Stayed in Nov 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Dec 13, 2024
Good, it's convenient to go anywhere, very convenient. There are many delicious foods around. I stayed there for the second time and was arranged on the previous floor. I was very satisfied. The front desk guy was very attentive.
Original TextTranslated by Google
Response from Property: 親愛的朋友,感謝您下榻武漢保利大酒店.非常榮幸能夠有機會為您提供一個舒適、温馨的居住環境和入住體驗. 捻一抹心香,執一盞清茗,攜一抹陽光,讓時間在這裏靜止,讓腳步在保利停留. 期盼再次看到您滿意的笑容,也希望您在武漢有一段完美的旅程,保利祝您工作順利,生活愉快!
Guest User
Business Double Room (Main building)
Stayed in Nov 2024
Business travelers
3 review
4.7/5
Amazing
Posted on Dec 31, 2024
As an old star hotel, Poly is well-equipped with various facilities. Although the hotel is a bit old, it is very clean and the service is very good. The front desk even upgraded me to an executive suite for free. The hotel is not facing the street, so it is very quiet to sleep at night. Overall, I am very satisfied!
Original TextTranslated by Google
Response from Property: [殷勤好客 盡享非凡的服務理念]尊敬的保利客人,歡迎入住武漢保利大酒店,非常感謝您對我們酒店的好評以及對我們的肯定,我們一直努力把保利酒店打造成顧客喜歡的“家外之家”,顧客舒適的入住體驗是我們一直堅守的追求. 期待能在不久的將來再次見到您,讓我們再續前緣!