Poly Hotel

Poly Hotel Reviews

Poly Hotel

No. 788 Minzhu Road, Wuchang District, Wuhan, Hubei, 430071, ChinaSee Hotel Details
Poly Hotel
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Guest Reviews

9.3/10
Very Good
1970 review
Verified reviews
Location9.3
Amenities9.1
Service9.4
Cleanliness9.4
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All reviews(1970)
Positive reviews(1907)
Reviews with photos/video(304)
Easy to get around(274)
Convenient location(171)
Friendly front desk staff(146)
Close to metro(132)
Quiet & comfortable(66)
Delicious breakfast(62)
Perfect for business trips(60)
Stayed multiple times(15)
Negative reviews(63)
Guest User
Business Queen Room
Stayed in Jan 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Mar 1, 2025
This hotel makes me feel like back to home. It’s safe, comfortable and convenient. The service staff on the sixth floor was great and the customer service staff was also very friendly. Thanks for giving me a wonderful holiday in Wuhan. Appreciate!
Response from Property: Dear Valued Guest, Thank you so much for taking the time to share your wonderful feedback! We are truly delighted to hear that your stay with us felt like a "home away from home" and that our safety, comfort, and convenience met your expectations. Your kind words about the dedicated staff on the 6th floor and our friendly customer service team have been shared with them—they will be thrilled to know they contributed to your memorable holiday in Wuhan. It’s always our goal to create warm and welcoming experiences for every guest. We sincerely appreciate your trust in choosing our hotel
Tugce
Business 2-bed Room
Stayed in Aug 2024
Traveling with friends
7 review
9.5/10
Amazing
Posted on Sep 3, 2024
Nice breakfast and staff. We had a good stay.
Response from Property: Dear friends, I am very glad that you have spent a wonderful time in Poly! In Poly, there is always unexpected warmth; in Poly, there is always unchanging meticulous service; in Poly, there is always family-like care and attentiveness; in Poly, there is always We look forward to your coming again...
Guest User
Budget Room - Single Occupancy (Affiliated building)
Stayed in Apr 2024
Solo traveler
6 review
9.0/10
Great
Posted on May 29, 2024
Good location, room, and everything else. Close to 2 subway lines, so easy to get to hankou or wuchang side of wuhan. Only negatives one might worry about is that there is no elevator if you are on the higher floors of the wing, or that the shower is not enclosed. Not a big deal to me, but might annoy others.
Response from Property: Dear friend, thank you very much for staying at Poly Hotel! Wuhan Poly Hotel is located in the Zhongnan Business Circle, with direct and seamless access to Metro Lines 2 and 4. Attractions such as East Lake Scenic Area, Yellow Crane Tower, Hubei Provincial Museum and Chuhe Han Street are all within a 15-minute drive from the hotel. The transportation to Wuhan's three major railway stations and airports is convenient, making it the first choice for business trips! The annex building is an economical facility. Because the floor is not high, it is not equipped with an elevator. You can also book a room in the main building. I believe you will be satisfied! We sincerely look forward to your visit again and wish you success in your work and a happy life!
Hansen6638
Superior Queen Room
Stayed in Mar 2025
Couple
26 review
8.0/10
Very Good
Posted on Jun 3, 2025
Cost performance is good
Response from Property: 【殷勤好客 盡享非凡的服務理念】尊敬的客人，您好！非常感謝您對我們酒店的認可與好評！我們始終致力於為每一位客人提供温馨、舒適的住宿體驗。如果您在入住期間有任何其他需求或建議，歡迎隨時告知我們，我們會盡力滿足，讓您的下一次入住更加完美。期待您再次光臨，祝您生活愉快！
Guest User
Budget Room - Single Occupancy (Affiliated building)
Stayed in May 2023
Solo traveler
8 review
9.5/10
Amazing
Posted on Jul 15, 2023
The hotel is located very close to a Subway station. They have advertised the hotel as a 5 stars hotel at a very low price. The 5 stars part was not true. The picture on their ad was also incorrect. I would give them 3 stars. However, the price was very reasonable and service was good.
Response from Property: Life is full of layers, one layer after another, but there are so many incredible things. It is our fate to choose Poly among the vast crowd. I am grateful for your recognition of Poly! ~And Poly will accept your suggestions with an open mind and will strive to do better. I hope that Poly will be even better when we meet you again in the near future! Poly wishes you success in your work and a happy life!
Dragonstone
Business 2-bed Room
Stayed in Apr 2024
Couple
2 review
10/10
Outstanding
Posted on May 18, 2024
The room is clean and quiet
Response from Property: 親愛的朋友，非常榮幸您在保利的時光如此愜意愉快. 時光靜好，與君語；細水流年，與君同. 我們一直努力把保利酒店打造成顧客喜歡的“家外之家”，顧客舒適的入住體驗是我們一直堅守的追求. 期待能在不久的將來再次見到您，讓我們再續前緣！
Guest User
Budget Standard Room (Affiliated building)
Stayed in Apr 2023
Traveling with friends
14 review
9.5/10
Amazing
Posted on May 14, 2023
Nice stay, the hotel was clean and it had everything for one night. The staff was also friendly, they could speak English.
Response from Property: 親愛的朋友，非常榮幸您在保利的時光如此愜意愉快. 時光靜好，與君語；細水流年，與君同. 我們一直努力把保利酒店打造成顧客喜歡的“家外之家”，顧客舒適的入住體驗是我們一直堅守的追求. 期待能在不久的將來再次見到您，讓我們再續前緣！
Sondor
Business 2-bed Room
Stayed in May 2023
Couple
5 review
8.0/10
Very Good
Posted on Jun 20, 2023
The room was nice. The guest service manager was helpful.
Response from Property: 簡單的日子就像一杯芳香的茶，越品就會越有味道；好品質的酒店都會在時間驗證下證明它獨特的價值。非常感謝您對我們的認可和支持，非常期待能夠再次為您提供優質服務！保利期待您再來！
Guest User
Deluxe 2-bed Room
Stayed in Aug 2023
Couple
6 review
6.5/10
Posted on Nov 10, 2023
The service not good, location is fine
Response from Property: 親愛的客人，非常抱歉此次入住沒有帶給您滿分的入住體驗！保利大酒店位於中南商業圈內，毗鄰湖北省政府，與市區內環相連，地鐵2號線及四號線無縫直通。出行非常便捷。保利大酒店全體員工將會不斷努力，為您提供更完善、更個性化的服務。真誠期待您的再次光臨，祝您工作順利，生活愉快！
Jan 冉彦
Deluxe Queen Room
Stayed in Apr 2023
Couple
44 review
8.0/10
Very Good
Posted on Jul 23, 2023
Good hotel close to the metro station. Good for business trip
Response from Property: 因為選擇，我們在這裏相遇，因為信任，就此拉進了我們之間的距離；在這裏給您留下了旅途中的記憶與温暖。就是因為這些種種的回憶，讓我們的緣能在這裏繼續蔓延。希望您看到的我們不僅僅是一家酒店，更是您靜怡的港灣。期待您再來哦~
Lapin
Budget Room - Single Occupancy (Affiliated building)
Stayed in Jul 2022
Business traveler
18 review
9.0/10
Great
Posted on Sep 1, 2022
Good hotel close to city centre and next to metro. Have discount rooms in case you want service of 4* hotel for the price of 2* hotel.
Response from Property: Dear friend, thank you for staying at Wuhan Poly Hotel. I am very honored to have the opportunity to provide you with a comfortable, warm and perfect living environment and experience. Let the time pass with a touch of fragrance, a clear cup of tea, and a touch of sunshine. Stay still here and let your footsteps stop at Poly. I look forward to seeing your satisfied smile again, and I hope you have a perfect journey in Wuhan. Poly wishes you a smooth work and a happy life!
Guest User
Deluxe Queen Room
Stayed in Aug 2023
Traveling with friends
43 review
8.0/10
Very Good
Posted on Oct 10, 2023
okkkkk
Response from Property: 不忘初心，方得始終。最美的畫面，是用心刻畫的墨筆，無需特別勾勒，無需突兀添彩。保利靜靜綻放屬於自己的幽香，也等待着自己的歸人。賓至如歸是我們温暖服務的基石，感謝您的厚愛，等來您就是我們最美的期待！歡迎您常回保利~~
Guest User
Deluxe Queen Room
Stayed in Apr 2025
Family
9 review
9.7/10
Amazing
Posted on May 4, 2025
The location is excellent, close to Hongshan Square subway station, only two minutes away. The room is spacious, quiet, clean and tidy, the high floor has a wide view, the service is thoughtful and considerate, and the room type is upgraded for free and late check-out. A fruit plate is also given every day. I will choose this place next time I come to Wuhan
Original TextTranslated by Google
Response from Property: 【免費停車，服務至上】尊敬的保利客人，您好呀！非常感謝您選擇武漢保利大酒店並留下這麼棒的點評！看到您對我們的地理位置、房間環境、服務和額外福利都這麼滿意，我們真的特別開心！酒店地處中南商業圈，地鐵2號線和4號線無縫直通，出行超方便。東湖風景區、黃鶴樓、湖北省博物館、楚河漢街這些熱門景點都在酒店15分鐘車程內，真的是遊玩的絕佳起點呢！我們一直秉持“服務至上”的理念，希望用周到細緻的服務，為您的旅程增添更多温馨與愜意。您這次的體驗讓我們更有動力繼續努力！期待下次您再來武漢時，還能繼續選擇武漢保利大酒店。我們會一如既往地為您提供高品質的服務，讓您感受到家一般的温暖。祝您生活愉快，一切順心！
Guest User
Business 2-bed Room
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 4, 2025
Environment: The location is great, just a few dozen meters from the A1 exit of Hongshan Square Station. There is no need to transfer to the subway from Tianhe Airport, and Wuhan Station is also on this line. Very convenient. It is not on the side of the road, so it is not noisy at night. Facilities: The lobby smells good, and there are three elevators that do not require a long wait even on holidays. There is a small refrigerator in the room, as well as wine glasses, tea cups, bathrobes, safes, umbrellas, etc., which is almost the same as a five-star hotel. Hygiene: Although the decoration looks a bit old, the hygiene is very good, and the bed sheets can be seen to be changed for each guest.
Original TextTranslated by Google
Response from Property: 【Free parking, service first】Dear Poly guests, thank you very much for staying at Wuhan Poly Hotel. The hotel is located in the Zhongnan business circle, with seamless access to Metro Line 2 and Line 4. East Lake Scenic Area, Yellow Crane Tower, Hubei Provincial Museum, Chuhe Hanjie Street and other attractions are all within a 15-minute drive from the hotel. The geographical location is very convenient. I hope to meet you again in the near future and be your most intimate harbor!
Ruisitianxia
Business Queen Room
Stayed in Apr 2025
Traveling with friends
31 review
10/10
Outstanding
Posted on May 5, 2025
This hotel is really impeccable! In terms of hygiene, the room is spotless, the sheets are white as new, and even the bathroom exudes a faint fragrance, which makes people feel at ease. The service is even more considerate and thoughtful. From the moment you enter the door, the front desk is warm and welcoming, and the check-in and check-out procedures are super fast. The waiter is always available and has a kind attitude. The facilities are complete, the room facilities are complete, the air conditioning, TV, hot water are super easy to use, and the gym is also great. The breakfast is rich and varied to meet different tastes. In short, living here is as comfortable as at home, and I will come again next time!
Original TextTranslated by Google
Response from Property: [Hospitality and extraordinary service concept] Dear guests: Hello! We are extremely honored and excited to see your enthusiastic evaluation! Your satisfaction is our greatest motivation. Thank you very much for your all-round recognition of the hotel's hygiene, service, facilities and breakfast. We are well aware that the stay experience of every guest is the direction of our efforts. Every detail mentioned in your evaluation, from the cleanliness of the room to the thoughtfulness of the service, from the completeness of the facilities to the richness and diversity of the breakfast, is what we have always pursued. I am very glad that our efforts have been recognized by you, which is a great affirmation and encouragement for us. We especially thank you for mentioning that "living here is as comfortable as at home", which is exactly the atmosphere we hope to create for every guest. Your satisfaction is our greatest happiness, and your recognition is our driving force. Thank you again for your support and trust! Looking forward to your next visit, we will continue to provide you with high-quality services as always, so that you can feel the warmth and comfort of home again. I wish you a happy life and all the best!