To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(429)
Positive reviews(423)
Reviews with photos/video(102)
Friendly front desk staff(59)
Awesome amenities(51)
Classy environment(45)
Delicious breakfast(25)
Many amenities(21)
Quiet & comfortable(19)
Stayed multiple times(14)
Perfect for families(10)
Negative reviews(6)
KAnder
Studio Deluxe
Stayed in Sep 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Oct 16, 2024
Comfortable room and good location for my business needs. I liked the mini kitchen in the room (sink, refrigerator, basic dishes); it was helpful for my stay. There is a great walking street nearby with lots of food and snack options.
Response from Property: Dear guests, thank you for sharing your stay experience. It is a great honor to get your recognition. Your comfort and comfort is our pursuit. The apartment has always been adhering to the concept and purpose of providing thoughtful service for guests, looking forward to bringing every guest a home away from home experience, we will continue to provide you with quality service in the future. Hope to welcome you back at Modena by Fraser Wuhan in the near future. Yours sincerely, Maggie Zhang General Manager
Sheela
2 Bedroom Deluxe
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 4, 2024
Our family love the place. It was easy to find with a didi. It was very clean. We wanted to stay one more day but we need to head back. We’ll definitely book a room at this place again in the future.
Response from Property: Dear guests, thank you for sharing your stay experience. It is a great honor to get your recognition. Your comfort and comfort is our pursuit. The apartment has always been adhering to the concept and purpose of providing thoughtful service for guests, looking forward to bringing every guest a home away from home experience, we will continue to provide you with quality service in the future. Hope to welcome you back at Modena by Fraser Wuhan in the near future. Yours sincerely, Maggie Zhang General Manager
Guest User
Studio Deluxe
Stayed in May 2024
Solo travelers
4 review
4.2/5
Very Good
Posted on May 5, 2024
Second time around staying at this hotel. Was again not disappointed, staff is very friendly, room is very clean and spacious. It’s far from everything though, so you better be prepared to spend a pretty penny on transport.
Response from Property: Dear guests, thank you for sharing your stay experience. It is a great honor to get your recognition. Your comfort and comfort is our pursuit. The apartment has always been adhering to the concept and purpose of providing thoughtful service for guests, looking forward to bringing every guest a home away from home experience, we will continue to provide you with quality service in the future. Hope to welcome you back at Modena by Fraser Wuhan in the near future. Yours sincerely, Maggie Zhang General Manager
Guest User
Studio Deluxe
Stayed in May 2023
Business travelers
11 review
4.7/5
Amazing
Posted on May 14, 2023
This is a nice hotel with all the amenities you need. The service staff was very friendly. The bed was comfortable. The breakfast was average, nothing amazing but it gets the job done.
Response from Property: Dear Guest, thank you so much for your valuable feedback! We appreciate your kind words about our hotel and the amenities we offer. We take great pride in providing excellent service to our guests, and we're delighted to hear that our staff made your stay enjoyable.We're glad to know that you found the bed comfortable, as we believe a good night's sleep is essential for our guests' overall experience. We apologize if the breakfast didn't meet your expectations. While we strive to provide a satisfying dining experience for all our guests, we understand that individual preferences may vary. We appreciate your feedback and will take it into consideration as we continue to improve our offerings. We look forward to welcoming you back in the future and providing you with an even better stay. Maggie Zhang Resident Manager
Varsenal76
2 Bedroom Deluxe
Stayed in Apr 2023
Family
22 review
4.5/5
Great
Posted on Apr 7, 2023
Modena is clean and staff are friendly. Unfortunately it’s not near a subway and is a long ways from the airport.
2 complaints:
1) beds are hard. I’ve stayed at Modena in the past. I don’t remember the beds being quite so stiff. But I would think twice before staying again. Uncomfortable beds are a deal breaker.
2) there are 0 USB plugs in the room. The wall sockets are in serious need of upgrading.
Response from Property: Dear guest, thank you very much for choosing our hotelandproviding us with such detailed feedback. I am glad to see thatyouare satisfied with our cleaning and service. We are very focusedonproviding a livable and comfortable environment for every guestI'm sorry that our bed is too hard for you, we have softer mattress folyou choose, we have recorded your preference, and we will help youprepare it in advance next time, you can also call the front desk atany time, so that we can solve it for you in time.. The USB interface oftheroom is provided in the socket of vour main bed head. Thank youagain for your stay and evaluation, and look forward toserving youagain. Modena By Fraser Zhuankou Wuhan Resident Manager Maggie Zhang
abihroy
Studio Deluxe
Stayed in Oct 2023
Solo travelers
10 review
5.0/5
Outstanding
Posted on Oct 24, 2023
Excellent, as always! Nice breakfast buffet
Response from Property: Dear guest, thank you for taking your valuable time to share your experience at Modena By Fraser Zhuankou Wuhan. It is heartwarming to read your review and we are glad to hear that you are enjoying your stay with us and our products together our services. Thank you for your recognition of us service. It has surely given us the energy and motivation to continue and strive for high level of service. Yours Sincerely, Maggie Zhang General Manager
VIJAY
Studio Deluxe
Stayed in Sep 2023
Family
22 review
4.0/5
Very Good
Posted on Dec 9, 2023
Nice hotel, good location, nearby station,
Response from Property: Dear guests, thank you for sharing your stay experience. It is a great honor to get your recognition. Your comfort and comfort is our pursuit. The apartment has always been adhering to the concept and purpose of providing thoughtful service for guests, looking forward to bringing every guest a home away from home experience, we will continue to provide you with quality service in the future. Hope to welcome you back at Modena by Fraser Wuhan in the near future. Yours sincerely, Maggie Zhang General Manager
JackieXMQ
Studio Deluxe
Stayed in Nov 2021
Business travelers
60 review
5.0/5
Outstanding
Posted on Nov 30, 2021
very good hotel, best recommendation if travel in 沌口 industry.
胡小丹 is very nice reception
Response from Property: Dear JackieXMQ, Thank you for taking your time to share your experience at Modena By Fraser Zhuankou Wuhan.It is heartwarming to read your review and we are glad to hear that you are enjoying your stay with us and our products together our services.We will convey your appreciation to 胡小丹 who will be very proud of this, it is also a great motivation for our whole team. We look forward to welcome you back soon.Yours Sincerely,Maggie Zhang Resident Manager
Mohamed
3 Bedroom Deluxe
Stayed in May 2022
Family
4 review
4.7/5
Amazing
Posted on May 9, 2022
This is our 3rd time staying at this hotel We used 3 bedroom apartment. For sure there is a strong reason for continuing to book at this hotel. I shared before in 2 separate posts the excellent location and facilities and above all the warm hospitality.
This time I have to add that the breakfast has been improved and reasonable but there is still room for excellence.
I would like to thank Miss Coco Zhang from the front desk for her excellent service and warm-hearted devotion to doing her work, You make our stay more pleasant indeed.
We will be always stay at this hotel whenever we come to Wuhan.
Response from Property: Dear Mr. IsmailThank you for taking your time to share your experience, this is a big encouragement for us, and I will share it with the team especially to Coco.We look forward to having you back.Maggie Zhang Resident Manager.
David.
1 Bedroom Deluxe
Stayed in Dec 2021
Couples
2 review
4.0/5
Very Good
Posted on Jan 2, 2022
I had a hard time locating the hotel from the Wuhan train station. However, the service of the hotel was top-notch. ESP the front desk lady “Ms. Claire.” The food was exquisite, and the amenities were all Alright.
Response from Property: Dear guest , thank you for taking your valuable time to share your experience at Modena By Fraser Zhuankou Wuhan. It is heartwarming to read your review and we are glad to hear that you are enjoying your stay with us and our products together our services. We will convey your appreciation to Claire who will be very happy when learn about it. We look forward to welcome you back soon. Yours Sincerely, Maggie Zhang Resident Manager
Guest User
2 Bedroom Deluxe
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 16, 2024
I made multiple reservations, mainly because I could bring my pets. This must be highly praised. Not only can I bring my pets, but the whole store is very friendly to dogs. My dog checked in with me in the lobby and strolled in the lobby. These are all legitimately allowed and accepted, and the friendliness is beyond my expectations. I would like to express my gratitude here! In addition, the hotel is not low-level, and you can see foreigners of all skin colors staying there with a high probability. The room is very good, the balcony is super large, the furniture and appliances are of excellent texture, and the bathroom brand is all Kohler. The room is equipped with a drum washing machine, a large refrigerator, a microwave oven, an induction cooker, a full set of Chinese and Western tableware, and a large solid wood dining table. The hotel also has a reasonable price for ordering meals. In theory, it is especially suitable for lazy people like me to live without leaving home. In addition, the service response is very fast and effective, and it is generally very good!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for taking the time to share your stay experience here. We are honored to receive your affirmation. Your comfort is our pursuit. The apartment has always been adhering to the concept and purpose of providing guests with considerate and thoughtful services, hoping to bring every guest a home away from home experience. In the future, we will continue to provide you with quality services. We look forward to you and your family visiting "Modena by Fraser Place" again, and we also hope that the apartment can become your first choice when you come to Wuhan. Maggie Zhang, General Manager of Modena by Fraser Place Zhuankou Wuhan
Guest User
Studio Deluxe
Stayed in Mar 2024
Other
1 review
5.0/5
Outstanding
Posted on Apr 1, 2024
The check-in experience was very, very good. Because I was in a hurry, I checked in early in the morning. The room I booked was not ready yet, but the front desk upgraded our room for free. The attitude was very good. The room was large and clean. The soundproofing was also very good. It is very suitable for business trips and travel.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for taking the time to share your stay experience here. We are honored to receive your affirmation. Your comfort is our pursuit. The apartment has always been adhering to the concept and purpose of providing guests with considerate and thoughtful services, hoping to bring every guest a home away from home experience. In the future, we will continue to provide you with quality services. We look forward to you and your family visiting "Modena by Fraser Place" again, and we also hope that the apartment can become your first choice when you come to Wuhan. Maggie Zhang, General Manager of Modena by Fraser Place Zhuankou Wuhan
Guest User
Studio Deluxe
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 13, 2024
I was deeply impressed by the restaurant of this hotel. From delicious meals, exquisite decoration to high-quality service, every detail was satisfactory. The professionalism and meticulous service attitude of the waiters made people feel cordial. At the same time, the diverse dishes of the restaurant also met the needs of different tastes, making people linger. Next time I come to the hotel, I will choose the food here without hesitation. The hotel front desk service is warm and thoughtful, and all questions raised can be answered attentively. The overall environment is warm and quiet, and the room is clean and tidy. I will choose it next time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for taking the time to share your stay experience here. We are honored to receive your affirmation. Your comfort is our pursuit. The apartment has always been adhering to the concept and purpose of providing guests with considerate and thoughtful services, hoping to bring every guest a home away from home experience. In the future, we will continue to provide you with quality services. We look forward to you and your family visiting "Modena by Fraser Place" again, and we also hope that the apartment can become your first choice when you come to Wuhan. Maggie Zhang, General Manager of Modena by Fraser Place Zhuankou Wuhan
Guest User
Studio Deluxe
Stayed in Jan 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 27, 2024
The room is very comfortable, the room type has been upgraded, the floor is good, David's service is very good, and he also provides late check-out service. The overall living experience is good. I will come again next time. Five points praise, recommended! 💕🩷💞
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise for Modena by Fraser Place Zhuankou Wuhan, and thank you for your praise for David's service, which will be the motivation for his work. Since its opening, the apartment has been committed to becoming a leader in the global hotel industry, with keen insight and continuous innovation to meet and exceed the ever-changing needs of customers. We hope that every customer can have a good memory in Modena by Fraser Place Zhuankou Wuhan. This is our vision and our goal. We will continue to provide you with high-quality and considerate services. Thank you again for your support and praise. All the staff of the apartment sincerely welcome you to visit again! Maggie Zhang, General Manager of Modena by Fraser Place Zhuankou Wuhan
Guest User
1 Bedroom Deluxe
Stayed in Dec 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 28, 2023
Facilities: Comfortable bedding, practical self-service laundry room
Sanitation: Clean and tidy
Environment: Simple,
Service: The front desk service is very enthusiastic and the smile is very sweet
Original TextTranslated by Google
Response from Property: Dear guest, thank you for taking the time to share your stay experience here. We are honored to receive your affirmation. Your comfort is our pursuit. The apartment has always been adhering to the concept and purpose of providing guests with considerate and thoughtful services, hoping to bring every guest a home away from home experience. In the future, we will continue to provide you with quality services. We look forward to your and your family's patronage of "Modena Residence" again, and we also hope that the apartment can become your first choice when you come to Wuhan. Maggie Zhang, General Manager of Modena Zhuankou Wuhan