Novotel Wien City Reviews

Plain vanilla, good value proposition meeting basic requirements. Location is the main benefit.

Room is small and bedcover not changed despite being a bit dirty

The room and services of hotel are really good Recommended Even got a Valentine’s snack during our stay.

Very clean, excellent location and central to everything

Perfect hotel for business trip! The room is very clean and modern, with nice bathtub. The location is great, everything is within walking distance. Would be nice to have a hair conditioner in the bathroom, now there is only shower gel and shampoo. Anyway, I’m sure I’ll be back.

Standard and nice location

Utterly disappointed with the hotel. Other than the location that was really good, I did not expect a 4-star hotel that came with practically NO amenity in the room for me, and extremely poor service. 1. While I ustd that earlier check-in is subject to availability, at the very least the service staff could inform the housekeeping that there was someone waiting for earlier check-in, and check with them if they could release a room earlier for me. Instead, I was asked to come back to check at the front desk ‘every now and then’ to see if a room was available. 2. When I called for room slippers since it wasn’t made available, the housekeeper came with the slippers knocking on the door. Before I gotta open the door, he opened the door himself to enter my room! Thankfully I was ready to receive him, but that was quite a shock. Disappointing.

Best hotel, most recommended for family, friends, couples. Good location. Everything is nearby

Nice hotel, but I ask for one water bottle urgently for medicine, she reply me you need to check with reception.

Good location and great room. Very comfortable bed and clean.

Clean rooms and efficient service. Good for business trips in Leopoldstadt.

Great center location with friendly staff and breakfast was cool

It's super convenient in the city center and the price is affordable. Especially the price booked on Ctrip is much cheaper than other platforms The hotel rooms are neat, clean and comfortable to use. It is definitely the best hotel choice.

The room is very satisfactory, the surrounding transportation is convenient and the scenery is nice.