NH Hotels Hotels in Venice

The room felt quite small for the price, and the amenities were underwhelming. However, the two large, fully openable windows were a nice touch. There was no complimentary drinking water, which I believe is essential, and the TV wasn’t working. I didn’t reach out to the staff since I didn’t have the time. That said, the hotel is in a fantastic location and maintains a clean environment despite being in an older building. I’ve stayed at NH Collection hotels, including their 5-star properties, and they always seem to fall just short of being great. There’s definitely room for improvement. Lastly, I witnessed a customer requesting wine glasses from reception, only to be denied because the wine was purchased elsewhere—I found this to be poor service.