JW Marriott Parq Vancouver

Overall, I won't be staying at this hotel again. It's three-star standard for just $5,000 or $6,000. Facilities: I booked a one-bedroom suite, but upon arrival, I upgraded to a $100 suite. The front desk staff tricked me into thinking the upgrade was discounted and the room would be ready by 3:00 PM, so I figured it wasn't much more expensive, so I upgraded. It turned out to be a complete scam. At 3:58 PM, they said it was ready and we could check in! We waited a full two hours! Upon entering, the facilities were incredibly basic. Not only was there no charge or free minibar, but there were only four bottles of mineral water in the room! Not even enough for teeth brushing! I had to ask the front desk for anything else, like toothbrushes, children's toiletries, and slippers. There were no paper bags, and even tissue boxes were only in the two bathrooms. There were no living or bedroom items! It was incredibly shabby! Oh, and there was only one outdoor hot tub, no pool! Breakfast was incredibly expensive, but it was included with the room, and I could only choose three items. If we'd known it was so bad, we wouldn't have booked a room with breakfast included. The front desk didn't even mention breakfast when we checked in. Cleanliness: The worst part was the cleanliness! There were five hairs on one bath towel! Luckily they were long, otherwise it would have been disgusting. Environment: Next to the stadium, convenient for downtown. Service: Even worse! The front desk manager (so-called Ms. Huang) told us about the $100 we wasted for not checking in before 3:00 PM. She said we'd get three drinks on the 17th floor, which wasn't much, but it was better than nothing. She then didn't give us the coupons. We thought they would be automatically deducted, but we were still charged for the drinks (for use at the 17th-floor pool) when we checked out. The front desk called Ms. Huang to inquire about the coupons, and she flatly denied it! Oh well! You almost recorded what you said yesterday, and then you just deny it. It's kind of funny.

The hotel's soundproofing isn't very good, so light sleepers are advised to bring earplugs. The hotel can provide them. The honey salt restaurant on the first floor is beautifully presented, but the food is average. However, the location is excellent, with few homeless people around. The security seems good, and the nearby buildings are also very beautiful.

房間感覺成扇形展開，窗户較寬敞，就是五星級酒店冰箱裏麪空空如也，但提供兩瓶飲用水，酒店停車單獨付50加元

The environment is great, and the location is in the city center, close to BC Place. The downsides are the average view and the small executive lounge. The restaurant downstairs is just average.