Daily Mandatory Charge includes: Destination Marketing Fee
The Hampton Inn & Suites Vancouver Downtown hotel is located in the heart of downtown Vancouver on prestigious Robson Street. We are across from BC Place, just steps from Roger's Arena and the Queen Elizabeth Theatre, and walking distance to Yaletown, Gastown, Chinatown, Granville Island and Canada Place Cruise Ship Terminal.
Our downtown Vancouver Hampton Inn & Suites features a 16 storey high rise with 132 spacious rooms and suites. All of our hotel rooms are air conditioned and decorated in a soothing west coast tapestry, and have a coffeemaker, hair dryer, microwave/fridge, WiFi, and cable TV.
Sure to please the busy executive or British, Columbia leisure traveler, Vancouver Hampton Inn & Suites hotel guests will enjoy complimentary On the House hot breakfast buffet served daily. Our downtown Vancouver hotel also features gated, underground parking, a rooftop entertainment facility with whirlpool, WiFi in all public areas, and a restaurant. Laundry/valet services, guest laundry facilities, meeting/banquet facilities, and babysitting/child services are all available for an additional charge.
We love having you here in British Columbia at the Hampton Inn & Suites Vancouver-Downtown hotel!
"Dear Hotel Manager,
I hope this message finds you well. I recently stayed at the Hampton Inn/Hilton in Vancouver and wanted to share some feedback regarding my experience with the front desk team.
Unfortunately, I found the level of service to be below the usual high standards I associate with the Hampton Inn/Hilton brand. Specifically:
I arrived at the hotel at 1:00 a.m. on December 15, 2024, and was informed by the front desk staff that I could not sit in the lobby because my check-in time was 3:00 p.m. The staff member's approach felt dismissive, and I was asked to leave the lobby, which was disappointing after a long journey.
Upon arrival, I even cant not have a cup of water, and it was not provided. Is this due to hotel policy, or was it an oversight? Basic services such as offering water to arriving guests are often considered a courtesy and can greatly improve the guest experience.
Additionally, the front desk staff seemed inattentive during check-in and did not address my concerns effectively. This lack of professionalism left me feeling unwelcome.
I understand that managing guest interactions can sometimes be challenging, but I believe addressing these issues could significantly improve the experience for future guests.
Thank you for taking the time to review this feedback. I appreciate the effort your team puts into ensuring high-quality service and hope this feedback helps uphold the reputation of your brand."