Yunduo Art Hotel (Urumqi High Speed Railway Station Baoneng City ) Reviews
Yunduo Art Hotel (Urumqi High Speed Railway Station Baoneng City )
Floor 25, Baoneng City (Apartment No. 9), No. 666, Xuanwu Lake Road, Saybag District, Urumqi, Xinjiang, ChinaSee Hotel Details
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1 night
Guest Reviews
8.6/10
213 review
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Verified reviews
Location8.7
Amenities8.4
Service8.8
Cleanliness8.6
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All reviews(213)
Positive reviews(202)
Reviews with photos/video(40)
Easy to get around(18)
Close to train station(14)
Large rooms(10)
Friendly front desk staff(8)
Convenient for shopping(8)
Perfect for kids(6)
Comfortable bed(6)
Well designed(2)
Negative reviews(11)
Max
Cloud Deluxe Light Luxury Tub Double Bed Room (4K Ultra HD Projection Movie Room - Zero Pressure Mattress)
Stayed in Jun 2025
Solo traveler
1 review
9.0/10
Great
Posted on Jul 25, 2025
The hotel is located relatively close to the railway station, which is rather convenient. Sadly the station itself is quite far away from the city center and the main attractions, but taxis are inexpensive. It seems that they are still building a metro towards the station. You can also take a bus, which is cheaper, but might cost you a lot of time. The staff at the hotel have been very kind to accommodate me with all of my questions, also giving me tips for places to visit in and around Urumqi. When I was about to miss my night train, they were so incredibly kind to take my luggage that I left with them to the train station by themselves, where they waited for me to arrive by taxi, ensuring that I barely made my train on time, which I otherwise would not be able to do. That's incredibly kind of them!
Response from Property: 您好!歡迎您入住我們酒店,特別感謝您對本酒店的評價,希望我們的服務能帶給您暖心,帶給您温馨,帶給您可心,再次感謝您選擇雲朵藝術酒店!
A great stay and located in a convenient area. It is I guess located in a new area of Urumqi as it is quite far from the city center but it is okay. The hostel is really nice and comfortable and the owner is very nice. She also recommended a tour guide which helped us go around Urumqi. The room we reserved has a view of Tianshan snowy mountains.
6/9
Response from Property: Hello,welcom to stay out hotel.Thank you verymuch for your evaluation of this hotel .I hope our service can bring you warmth and feasibility.Thank youagain for choosing Cloud Art Hotel! Welcome to Xinjiang again!
Guest User
Cloud Boutique Comfort Double Bed Room (Zero Pressure Mattress)
Stayed in Jun 2024
Couple
62 review
10/10
Outstanding
Posted on Jul 23, 2024
A nice place with a clean and pleasant room, they also upgraded our room for free!
Response from Property: Hello,welcom to stay out hotel.Thank you verymuch for your evaluation of this hotel .I hope our service can bring you warmth and feasibility.Thank youagain for choosing Cloud Art Hotel! Welcome to Xinjiang again!
Ariunbold Boldbaatar
Cloud Boutique Deluxe Comfort Triple Bed Room (Zero Pressure Mattress)
Stayed in Jun 2025
Family
6 review
10/10
Outstanding
Posted on Aug 2, 2025
Nice place. Friendly, Clean, easy to find.
Response from Property: 您好!歡迎您入住我們酒店,特別感謝您對本酒店的評價,希望我們的服務能帶給您暖心,帶給您温馨,帶給您可心,再次感謝您選擇雲朵藝術酒店!
Enzo Paul
Cloud Boutique Comfort Projection Double Bed Room (Zero Pressure Mattress + 4K Ultra HD Projection)
Stayed in Sep 2023
Solo traveler
8 review
8.0/10
Very Good
Posted on Oct 11, 2023
15-20 minutes walk to Urumqi High Speed railway station. Recommend to pay a little bit more (40rmb in my case) and get the room with a big red bathtub and Japanese style bed (quite comfortable) because it's bigger and overall nicer than the standard room. There was a cigarette smell in standard room as well.
All facilities was working but seems to be a little bit old. A lot of convenience shops and restaurants around. Overall a decent place to stay for a couple of nights.
Response from Property: Hello,welcom to stay out hotel.Thank you verymuch for your evaluation of this hotel .I hope our service can bring you warmth and feasibility.Thank youagain for choosing Cloud Art Hotel! Welcome to Xinjiang again.
Guest User
Cloud Boutique Comfort Double Bed Room (Zero Pressure Mattress)
Stayed in Aug 2023
Solo traveler
7 review
8.5/10
Very Good
Posted on Sep 25, 2023
Hotel was good with a lot of positives. Only negative which I found towel was not clean . There was one red spot there which I don’t know what was that. Hotel is on 25th floor in a commercial building I guess , which I somehow not that easy to locate specially for foreigners.
Response from Property: Hello,welcom to stay out hotel.Thank you verymuch for your evaluation of this hotel .I hope our service can bring you warmth and feasibility.Thank youagain for choosing Cloud Art Hotel! Welcome to Xinjiang again.
Guest User
Cloud Deluxe Comfort Tatami 4K Ultra HD Projection Family Triple Room (Zero Pressure Mattress)
Stayed in May 2024
Traveling with friends
19 review
9.5/10
Amazing
Posted on Jun 11, 2024
Big but cozy room, comfortable stay
Response from Property: Hello,welcom to stay out hotel.Thank you verymuch for your evaluation of this hotel .I hope our service can bring you warmth and feasibility.Thank youagain for choosing Cloud Art Hotel! Welcome to Xinjiang again!
David
Cloud Boutique Comfort Double Bed Room (Zero Pressure Mattress)
Stayed in Jul 2023
Family
8 review
10/10
Outstanding
Posted on Aug 11, 2023
Thank you for helping us with catching train, I forget to pay you for driving but may be one my friend come to your place soon, I recommend your place. Your place is good for who needs to be close to railway station, thank you.
Response from Property: Hello,welcom to stay out hotel.Thank you verymuch for your evaluation of this hotel .I hope our service can bring you warmth and feasibility.Thank youagain for choosing Cloud Art Hotel! Welcome to Xinjiang again.
Really fantastic hosts. I loved the room, very clean and comfortable.
Response from Property: Hello,welcom to stay out hotel.Thank you verymuch for your evaluation of this hotel .I hope our service can bring you warmth and feasibility.Thank youagain for choosing Cloud Art Hotel! Welcome to Xinjiang again!
ASHRAFUL 0606
Cloud Boutique Comfort Double Bed Room (Zero Pressure Mattress)
Stayed in Jan 2024
Traveling with friends
11 review
10/10
Outstanding
Posted on Mar 13, 2024
Very near from the Urumqi railway station
Response from Property: Hello,welcom to stay out hotel.Thank you verymuch for your evaluation of this hotel .I hope our service can bring you warmth and feasibility.Thank youagain for choosing Cloud Art Hotel! Welcome to Xinjiang again!
GAFIS
Cloud Boutique Comfort Double Bed Room (Zero Pressure Mattress)
Stayed in Jan 2024
Solo traveler
1 review
8.5/10
Very Good
Posted on Feb 24, 2024
Everything is good
Response from Property: Hello,welcom to stay out hotel.Thank you verymuch for your evaluation of this hotel .I hope our service can bring you warmth and feasibility.Thank youagain for choosing Cloud Art Hotel! Welcome to Xinjiang again!
Anonymous User
Cloud Boutique Comfort Double Bed Room (Zero Pressure Mattress)
Stayed in May 2025
Solo traveler
2 review
1.0/10
Posted on Jun 11, 2025
‼ ️The hair dryer in this hotel will explode, which is a safety issue! ‼ ️
⚠️Why is the review bad? Please read carefully! Pay attention to distinguish⚠️
First of all, I came to Xinjiang for tourism. I stayed in Xinjiang for seven days. There was no problem at all in the first six days, and it was even very good. But on the last day, I wanted to go home and stay in a hotel closer to the train station, and then I stepped on the pit
1. I arrived at the hotel at around 12 o'clock in the morning on June 10, 2025. At this time, I was very sleepy and very tired. I washed and prepared to blow my hair as usual
2. The hair dryer exploded directly in my hand as soon as it was plugged in, causing the power to be cut off in my room and the next room, which scared me.
3. I took the hair dryer to the front desk to tell this matter. At first, I just wanted the front desk to fix the switch and get a new hair dryer, and did not ask for compensation or change rooms!
4. I couldn't find the switch of the switch. It was already 1:30 in the morning. The front desk said that you guys should go to bed first and do it tomorrow, but the mobile phone power bank needs to be charged! I asked to change the room
5. I said change the room, the front desk asked where to find a room at this time of night? Is this the attitude of the hotel when there is a problem? Normally, you need to refund one and compensate three, and this is still no one was electrocuted, if someone died, can you be held responsible?
6. I said I must change my room, but the boss still refused to change it. I said if you don’t change it, I will call the police. The boss said, young man, what do you want to do? (threatening tone) I said I am a soldier, you can’t threaten me! I know everything about the law, and I also have audio and video evidence!
The boss said he was also a veteran, what does this have to do with me, is this his quality? I said I want to change the room! The boss said he would fix it for me, but it was already past 2 a.m. and I was very sleepy, so I said I had to call the police and report his safety issues to 119 because I had to catch a flight the next day✈️
7. Under my tough attitude, we were changed to a triple room (extremely reluctantly) and said that you can only sleep in one bed and the other two beds cannot be slept in. I really didn't have time to pay attention to him, so I packed up and went to another room. I didn't have any claims throughout the whole process! I wanted to claim at the time, but I was too sleepy and just wanted to go to bed quickly.
After this incident, I will submit video, recording and other evidence to Xinjiang Culture and Tourism, Xinjiang Fire, Consumer Rights and Other Departments! I just hope that the hotel can make rectifications! Let more people live with peace of mind without the risk of being blown up by the hair dryer!
Original TextTranslated by Google
Response from Property: Hello, Ms. Zhang, we're so sorry! On behalf of the hotel, I sincerely apologize for hearing that you encountered such an unpleasant experience while using your hair dryer. Thank you for promptly reporting this incident. This is truly unacceptable and we deeply regret the inconvenience this has caused you. We hope to discuss this with you privately to express our apologies and apologize again for this poor experience. Thank you very much for your understanding and feedback, which is invaluable to our efforts to improve our service. If you have any further questions, please feel free to let us know. Upon receiving your feedback, we immediately dispatched an engineer to your room to remove the faulty device and replace it with a new, rigorously tested hair dryer. We have also initiated emergency safety inspections and preventative maintenance on all hair dryers and other electrical appliances in all guest rooms to eliminate this type of safety hazard. Once again, we deeply apologize for the inconvenience this incident has caused you. Your satisfaction and safety are always our top priorities. We value your feedback, which drives us to continuously improve. We are committed to strengthening equipment management and maintenance to ensure a safe and comfortable stay for all guests. We welcome you back to our hotel.
Guest User
Cloud Boutique Comfort Double Bed Room (Zero Pressure Mattress)
Stayed in May 2025
Solo traveler
57 review
4.7/10
Posted on Jun 6, 2025
Everything is average, the type of apartment building with many hotels inside, everything else is ok, but this room is next to the elevator's electrical box, as soon as the elevator moves, the whole room is filled with ong ong sounds, from day to night. I thought it was close to the train station and I could just walk over, but there was actually a gravel road and I had to carry the boxes, and takeout was also very inconvenient, I placed an order at 8am, but the first order was cancelled at 9am because they said no one was there to pick it up, and the second order was also 20 minutes late, so I didn't get breakfast until 10am, which I never experienced when I lived in the city
Original TextTranslated by Google
Response from Property: Hello! We are very sorry for the bad stay experience you had. We will work hard to improve all aspects of the conditions in the future to make customers more satisfied! Thank you again for choosing Yunduo Art Hotel!
Guest User
Cloud Boutique Comfort Twin Room
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 11, 2025
Good reviews, complete facilities, newly decorated rooms, worth staying!
Original TextTranslated by Google
Response from Property: Hello! Welcome to our hotel. Thank you for your evaluation of our hotel. I hope our service can bring you warmth, warmth and comfort. Thank you again for choosing Yunduo Art Hotel!
Guest User
Cloud Boutique Comfort Double Bed Room (Zero Pressure Mattress)
Stayed in May 2025
Business traveler
8 review
4.5/10
Posted on Jun 20, 2025
The room is too small. It says 38M, but it's only about 20M in reality. The toilet and the shower room are connected. The most disgusting thing is that the toilet lid is dirty. It's totally unworthy of Ctrip's 4.5 rating.
Original TextTranslated by Google
Response from Property: Hello! We are very sorry for the bad stay experience you had. We will work hard to improve all aspects of the conditions in the future to make customers more satisfied! Thank you again for choosing Yunduo Art Hotel!