Tianyuan Hotel

Tianyuan Hotel Reviews

Tianyuan Hotel

No.1341 Yingbin Road, Xinshi District, Urumqi, Xinjiang, 830016, ChinaSee Hotel Details
Tianyuan Hotel
Tianyuan HotelTianyuan HotelTianyuan Hotel
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1 night

Guest Reviews

9.1/10
Good
1819 review
Verified reviews
Location9.1
Amenities8.9
Service9.2
Cleanliness9.3
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All reviews(1819)
Positive reviews(1763)
Reviews with photos/video(181)
Convenient location(358)
Close to airport(356)
Easy to get around(352)
Offers pick-up/drop-offs(275)
Friendly front desk staff(84)
Perfect for business trips(64)
Delicious breakfast(40)
Negative reviews(56)
Guest User
Deluxe Double Room (Villa A)
Stayed in Apr 2025
Solo traveler
10 review
10/10
Outstanding
Posted on Jun 14, 2025
Near airport and good price. Excellent service and very convenient for picking up and driving to the airport. The hotel is very clean.
Response from Property: 尊敬的賓客：您好！首先感謝您的五星好評以及對天緣的喜愛和認同，從您的文字表達裏也足以感受到您對我們的滿意；感動往往來自於大家的肯定，常常美好的時刻來自對天緣的讚許，即使付出再多的心血也是值得的，因為您的滿意才是我們的最高追求! 願天緣酒店能給您帶來快樂與舒心，真誠的感謝成長路上有您的陪伴，期待您的再次光臨。
Jeff
Deluxe Single Room (Villa A)
Stayed in Mar 2025
Couple
9 review
10/10
Outstanding
Posted on Apr 27, 2025
Rooms are big enough for luggage packing and relaxation. Parking is sufficient. For travelers, I found this location is actually good for the next morning road trip to Canyon Valley and to the west to Sayram Lake or to South to Nalati country park. Service attitude is very nice and kind, and was able to tell me some local information.
Response from Property: Thank you for your recognition of our hotel. Different places, different scenery, and different things have made us feel different lives... Tianyuan Hotel has been traveling and has been looking for a beautiful encounter during the travel. The friends of Tianyuan Hotel are very honored to meet you and are very happy to accompany you in the city of Urumqi to have such a warm memory. Dear guests, remember to come home often~ I wish you a happy life.
Yên Đan
Deluxe Double Room (Villa A)
Stayed in Nov 2024
Business traveler
38 review
10/10
Outstanding
Posted on Dec 11, 2024
The room is very nice and comfortable, right near the airport, very convenient, enthusiastic and friendly staff ❤️
Response from Property: Thank you very much for your support and trust in us. We will continue to uphold the service concept of "sincere service every day" to make you feel the warmth of home when staying at Tianyuan Hotel. We look forward to your visit again to review our progress and wish you a happy day!
Anonymous User
Deluxe Single Room (Villa A)
Stayed in Apr 2025
Business traveler
12 review
7.0/10
Posted on May 27, 2025
Not as good as it used to be. Bit run down and not so conveniently located anymore due to the new rerminal opening
Response from Property: 您好！首先誠摯地向您表示歉意，非常抱歉沒有給您提供一次滿意的入住體驗。接收到您的反饋意見後，我們迅速行動查找原因並着手改進不足，注重加強服務品質的穩定性，爭取為您及更多客人提供更優質的服務。賓客的滿意是我們不懈的追求，我們會秉承賓客至上的待客之道，堅持不斷完善提升。真誠期待您和家人、朋友的再次到來，希望能有機會讓您見證我們的進步。祝您生活愉快！一切順利！
KaiBerg
Deluxe Single Room (Villa A)
Stayed in Jun 2024
Couple
83 review
10/10
Outstanding
Posted on Aug 4, 2024
We had a long layover in Urumqi so decided to stay the night here. It was very nice. They provided shuttle service to and from the airport which is very nearby. It is easy to get into town as it is also not very far away. We enjoyed the gift of free dried fruit as well. The room was clean and the staff was courteous and helpful.
Response from Property: Thank you for choosing Tianyuan Hotel. It is a great honor to serve you. Over the years, we have been adhering to the spirit of "sincere service every day" to create a "home away from home" for every customer. Thank you for your recognition of our service and look forward to your stay again!
Ales
Deluxe Single Room (Villa A)
Stayed in Sep 2024
Other
104 review
10/10
Outstanding
Posted on Dec 11, 2024
Nice hotel with clean, spacious and well equipped room, good location in walking distance to airport. Good choice for travelers.
Response from Property: 您的滿意是我們最大的動力，您的鼓勵是我們能量的源泉，您的青睞是我們前進的朝氣，千言萬語匯成一句話，感謝您對天緣酒店的支持！
Inna Safonova
Deluxe Single Room (Villa A)
Stayed in Sep 2024
Couple
1 review
9.5/10
Amazing
Posted on Jan 15, 2025
Everything was fine. The only problem is that it is really hard to get a room without smoke smell
Response from Property: 尊敬的賓客：感謝您選擇入住天緣酒店，期待您的下次光臨。
Anonymous User
Deluxe Double Room (Villa A)
Stayed in Aug 2024
Family
9 review
9.0/10
Great
Posted on Sep 16, 2024
Decent hotel. Very convenient, walkable from one of the airport terminals and easy to find as the building is very prominent. Room is spacious.
Response from Property: 您的滿意是我們最大的動力，您的鼓勵是我們能量的源泉，您的青睞是我們前進的朝氣，千言萬語匯成一句話，感謝您對天緣酒店的支持！
Wai kin Kenny
Deluxe Double Room (Villa A)
Stayed in Nov 2024
Business traveler
3 review
9.5/10
Amazing
Posted on Mar 11, 2025
Was nice and clean, convenient location within 5 min from airport.
World traveler AB
Deluxe Double Room (Villa A)
Stayed in Apr 2024
Business traveler
23 review
8.5/10
Very Good
Posted on Aug 7, 2024
Perfect location, easy to reach to airport. Foreign credit cards not accepted
Response from Property: Hello dear customer! Thank you for your valuable opinion! We must review our shortcomings and actively correct them. Try our best to achieve your satisfaction, welcome to supervise! Thanks!
Anonymous User
Deluxe Double Room (Villa A)
Stayed in Aug 2024
Couple
1 review
9.5/10
Amazing
Posted on Sep 2, 2024
can smell cigarettes in non smoking room
Response from Property: 尊敬的顧客您好！謝謝您的寶貴意見！我們一定檢討自己做的不足的地方並積極改正。儘量達到您的滿意，歡迎監督！謝謝！
OlSYX
Deluxe Double Room (Villa A)
Stayed in Nov 2023
Business traveler
9 review
9.0/10
Great
Posted on Dec 15, 2023
The hotel is very close to the airport, although free transportation was provided. Basically it is very suitable for overnight and short stay
Response from Property: Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is our vitality to move forward. Thousands of words can be condensed into one sentence. Thank you for your support of Tianyuan Hotel!
Anonymous User
Deluxe Double Room (Villa A)
Stayed in Jan 2024
Couple
2 review
7.0/10
Posted on Feb 22, 2024
Good for transit flight as close to the airport as possible.
Response from Property: 尊敬的賓客：感謝您選擇入住天緣酒店，期待您的下次光臨。
Сергей
Deluxe Double Room (Villa A)
Stayed in Jan 2025
Family
1 review
10/10
Outstanding
Posted on Feb 5, 2025
It's very good
Response from Property: 您的滿意是我們最大的動力，您的鼓勵是我們能量的源泉，您的青睞是我們前進的朝氣，千言萬語匯成一句話，感謝您對天緣酒店的支持！
Guest User
Deluxe Single Room (Villa A)
Stayed in Feb 2025
Business traveler
4 review
10/10
Outstanding
Posted on Mar 26, 2025
good hotel
Response from Property: 尊敬的賓客：您好！首先感謝您的五星好評以及對天緣的喜愛和認同，從您的文字表達裏也足以感受到您對我們的滿意；感動往往來自於大家的肯定，常常美好的時刻來自對天緣的讚許，即使付出再多的心血也是值得的，因為您的滿意才是我們的最高追求! 願天緣酒店能給您帶來快樂與舒心，真誠的感謝成長路上有您的陪伴，期待您的再次光臨。