Av. Ignacio L Vallarta 5145, Camino Real, Zapopan, Jalisco, 45040, MexicoSee Hotel Details
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1 night
Guest Reviews
8.6/10
Very Good
110 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.6
Amenities8.7
Service8.3
Cleanliness8.7
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All reviews(110)
Positive reviews(10)
Reviews with photos/video(2)
Anonymous User
Superior Room
Stayed in Mar 2025
Family
133 review
7.0/10
Posted on Apr 20, 2025
Hotel feels tired. As far as I know, it’s new but furniture and overall rooms are damaged.
Security is very overwhelming. You don’t feel welcomed or secure, but harassed at many times.
Frank Travaini
Deluxe King Room
Stayed in Aug 2024
Solo traveler
42 review
10/10
Outstanding
Posted on Sep 24, 2024
It is a great hotel, the rooms are awesome and friendly staff. Great evening entertainment. Roof top gastro bar with pool has fantastic city views and delicious food and drink selection. One note to the management - The rooftop area should have a smoking area since it's open air, asking to go down 26 floors each time you want a smoke is NOT ok when you are enjoying a few cocktails, listening to music, and spending time there.
Arturo Joao
Superior Room
Stayed in Apr 2024
Couple
29 review
10/10
Outstanding
Posted on May 29, 2024
Amazing rooms, super clean, comfortable beds and great smell of the place.
Magali Navarro
Deluxe King Room
Stayed in Sep 2023
Couple
1 review
10/10
Outstanding
Posted on Oct 18, 2023
The best Hotel in Guadalajara, I will return without a doubt
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Guest User
Deluxe Two Queen Room
Stayed in Jul 2022
Business traveler
45 review
6.0/10
Posted on Sep 2, 2022
Five-star hotel that doesn't live up to its name. Curtain Labron. Shower head is broken. Stayed three nights and didn't fix it. I don't know if it was repaired or not. The room service came back at 6pm and didn't do it yet. The rock style is quite fresh, and there is a live concert in the evening. The breakfast is too bad, don't come to the Chinese stomach!
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Guest User
DELUXE ROOM 2 DOUBLE BED
Stayed in May 2023
Business traveler
13 review
10/10
Outstanding
Posted on Jun 8, 2023
The hotel is very clean and the service staff are very friendly.