"Hotel was beautiful, decor and ambiance. Rooms a little small but the amazing view made up for that. Location was perfect to walk everywhere around Tromso town. Breakfast was lovely and catered for all. Staff were very friendly, helpful and welcoming. We would definitely recommend to friends and would stay at this hotel again."

"The room was very small, our luggage barely fit on the floor. No amenities at all. Good breakfast and location though."

"stayed 1 night in this hotel and everything was great. friendly front desk and nice room, the room is far more spacious than i expected and the location is right in the centre of the city and close to the pier."

"Upon check-in, I was told that our booking of a twin bedroom was entitled to only one welcoming drink, providing one drink for two guests was disappointing. For breakfast, the hotel advised that the first hour would be busy, but the non-rush hours were even more crowded, making it difficult to enjoy our meal. Additionally, there was no kettle in the room; guests must go to the 11/F common area for hot water, which was extremely inconvenient. On a positive note, the gym was reasonably good. The view from 11/F is stunning. Overall, while there were some highlights, key areas need improvement."

"The room is small and cleaning is available every four days. The staff at the reception is generally friendly."

"Conveniently located, walking distance to Arctic cathedral. Breakfast is excellent and very good spread . The front desk staff on 4 Oct early afternoon morning is extremely helpful. The Bristol staff whom I have placed order for early breakfast has forgotten to register my order and this front desk gentleman is kindly to help and give me the breakfast in time for my departure."

"An endless amount of food is included, which contrary to popular word of mouth was quite tasty, rooms were adequate and warm. Located close to most northern McDonald’s and heart of city center."

"Overall, this was a good stay, especially for a long layover, though there are a few areas that could be improved. The bedsheets smelled and felt clean, but there were a few random speckles of black dots on two of the blankets that could be removed. It was a small detail, but noticeable enough to affect the overall impression. Rest of the hotel is clean and well-maintained. The bathroom could also benefit from more hooks or hanging space for towels and clothes. That said, we booked a room for four adults and it was pleasantly spacious. There was sufficient seating, and it comfortably accommodated two large suitcases plus three smaller ones without feeling cramped. The beds were also very comfortable. Breakfast was exceptional. There was a wide variety of options—from well-prepared hot dishes to marinated herring and smoked salmon. The selection of pastries was excellent, and beverages included Biola yogurt drinks, juices, and chocolate milk. Everything we tried was of high quality. There is also free laundry available on the 6th floor, which is a very useful perk for travelers on long journeys. The hotel staff were very friendly and helpful throughout our stay. Special thanks to Julia for her assistance."

"Walking distance from the ferry terminal and within walking distance to all attractions and restaurants."