1 Chome-2-10 Omorihoncho, Ota Ward, Tokyo, 143-0011, JapanSee Hotel Details
Choose dates to check available rooms
We Price Match
1 night
Guest Reviews
8.9/10
Very Good
443 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.8
Amenities8.9
Service8.9
Cleanliness9.1
Filter by:
Sort by:
All reviews(443)
Positive reviews(434)
Reviews with photos/video(65)
Easy to get around(76)
Close to airport(35)
Convenient for shopping(28)
Perfect for business trips(14)
Tasty food(13)
Comfortable bed(9)
Strange smell in room(8)
Would stay again(7)
Negative reviews(9)
Guest User
Double Room Non Smoking
Stayed in Feb 2025
Family
6 review
8.5/10
Very Good
Posted on Apr 1, 2025
Close to a train station- convenient location
The staff is friendly and helpful. We paid extra to upgrade to 2 twin beds so that we can accommodate the number of luggages we had. The hotel was clean. Loved the spacious lobby and the luggage storage option.
Response from Property: Dear Guest,Thank you so much for choosing T Mark City Hotel, Tokyo, Omori. And thank you for the review. We are very happy to learn that you liked our hospitality very much. We will continue to improve our standard of service to make you feel comfortable.We hope to seeing you again.With warm wishes,Tmark City Hotel, Tokyo, Omori
daphne yela
Twin Room Non Smoking
Stayed in Feb 2025
Family
5 review
10/10
Outstanding
Posted on Mar 28, 2025
This hotel is very nice it's near the station,downstairs on the other side of the building has family mart to buy foods if you're hungry.The staff are nice and friendly. The room is neat and clean and spacious for a family of 4. Highly recommended.
Response from Property: 謝謝您這次選擇Tmark城市酒店東京大森 並期望在不久的將來有再度服務貴賓的機會Tmark城市酒店東京大森 前台人員
kristovan
Double Room Smoking
Stayed in Apr 2025
Other
1 review
8.5/10
Very Good
Posted on May 19, 2025
ok nice
Response from Property: Dear Guest,Thank you so much for choosing T Mark City Hotel, Tokyo, Omori. And thank you for the review. We are very happy to learn that you liked our hospitality very much. We will continue to improve our standard of service to make you feel comfortable.We hope to seeing you again.With warm wishes,Tmark City Hotel, Tokyo, Omori
Zamir
Twin Room Non Smoking
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on May 8, 2025
Everything was good about this hotel . Rooms are ok size for Tokyo. Would be nice if the restaurant staff are trained for halal food as i see lot of middle eastern customers they not able to enjoy the breakfast
Response from Property: Dear Guests ZamirWe sincerely appreciate your thoughtful feedback and are delighted to hear you had such a positive experience with us. It is always our goal to provide guests with the best possible stay, and we’re so glad that our team and facilities helped make your visit memorable.Your comments are greatly valued, and we’ll be sure to share them with our staff. We look forward to the opportunity to host you again in the future.Warm regards,Tmark City Hotel Tokyo Omori
Anonymous User
Run of House Non smoking
Stayed in Jul 2024
Traveling with friends
21 review
10/10
Outstanding
Posted on Sep 3, 2024
The reception service attitude is very good. The hotel has a parking lot, which costs 2200 yen per day.
Response from Property: Thank you very much for choosing our hotel among many others.We are very pleased to hear your warm words.We will continue to strive to provide you with even better service in the future, and we will not forget our original intention,We look forward to welcoming you to T-Mark City Hotel Tokyo Omori next time you are in the Omori area.All of our staff look forward to serving you.T Mark City Hotel Tokyo Omori
CHI WUN
Triple Room Non Smoking
Stayed in Jan 2025
Family
12 review
5.5/10
Posted on Feb 10, 2025
Bad customer service for those who from other countries. They look unprofessional and rude to answer my question. Properly not back again!
Response from Property: Thank you very much for choosing our hotel among many other hotels.We sincerely apologize for any discomfort you may have experienced with our service.We will share this matter with our staff and instruct them to ensure that this will not happen again in the future.Finally, thank you very much for your valuable feedback.The entire staff will do our best to ensure that our guests have a pleasant stay.We look forward to having the opportunity to serve you again.T Mark City Hotel Tokyo Omori
Stephie KUA
Triple Room Non Smoking
Stayed in Dec 2024
Family
5 review
9.0/10
Great
Posted on Mar 23, 2025
very near to train station and number of convenient store and restaurant nearby, especially useful for late night traveller.
Response from Property: Dear Guest,Thank you so much for choosing T Mark City Hotel, Tokyo, Omori. And thank you for the review. We are very happy to learn that you liked our hospitality very much. We will continue to improve our standard of service to make you feel comfortable.We look forward to seeing you again soon.We hope to seeing you againWith warm wishes,Front Office,Tmark City Hotel, Tokyo, Omori.
Saika
Double Room Non Smoking
Stayed in Mar 2025
Couple
5 review
10/10
Outstanding
Posted on Jun 16, 2025
The room was clean and comfortable. The location was also good.
Response from Property: お客様へこの度は、数あるホテルの中から当ホテルをご利用頂きまして、誠にありがとうございます。お客様からの温かいお言葉を頂戴し、私共も大変嬉しく思っております。今後も更なるサービスをご提供することができるよう、初心を忘れずに努力して参りますので、次回も大森方面にお越しの際には、是非ともTマークシティホテル東京大森をご利用下さいませ。スタッフ一同、お客様のご来館を心よりお待ち申し上げております。Tマークシティホテル東京大森
Ashrak
Twin Room Smoking
Stayed in Aug 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Oct 6, 2024
Very clean and quiet hotel.
Rooms are very good.
Toilet and shower facilities top notch.
And the best thing is you can leave your big luggage if you are going out of Tokyo for a few nights but coming back again to stay at the end of your trip before you leave Japan.
I planned to stay at Tokyo two more nights before leaving and booked myself in here, and they were very happy to store my big luggage until I returned for my stay.
Excellent customer service.
Response from Property: Dear Guest,Thank you so much for choosing Tmark City Hotel Tokyo Omori. And thank you for the review. We are very happy to learn that you liked our hospitality very much.We will continue to improve our standard of service to make you feel comfortable.We look forward to seeing you again soon.Tmark City Hotel Tokyo Omori
Guest User
Double Room Non Smoking
Stayed in Feb 2025
Business traveler
8 review
7.5/10
Posted on Jun 6, 2025
good if your flight is really early in the morning
Response from Property: Dear Guest,Thank you so much for choosing T Mark City Hotel, Tokyo, Omori. And thank you for the review. We are very happy to learn that you liked our hospitality very much. We will continue to improve our standard of service to make you feel comfortable.We look forward to seeing you again soon.We hope to seeing you againWith warm wishes,Front Office,Tmark City Hotel, Tokyo, Omori.
Dennis Maximilian
Double Room Non Smoking
Stayed in Sep 2024
Solo traveler
18 review
10/10
Outstanding
Posted on Oct 12, 2024
The room was really nice. Staff is very helpful, polite and the breakfast was simply delicious.
Response from Property: Dear Guest,Thank you so much for choosing Tmark City Hotel Tokyo Omori. And thank you for the review. We are very happy to learn that you liked our hospitality very much.We will continue to improve our standard of service to make you feel comfortable.We look forward to seeing you again soon.Tmark City Hotel Tokyo Omori
Norberta Quek
Triple Room Smoking
Stayed in Nov 2023
Family
6 review
8.0/10
Very Good
Posted on Dec 29, 2023
We stayed here for 1 night because it's nearer to Haneda Airport. The room is very small and tight, but serve the purpose
Response from Property: Dear Guest,Thank you so much for choosing T Mark City Hotel, Tokyo, Omori. And thank you for the review. We are very happy to learn that you liked our hospitality very much. We will continue to improve our standard of service to make you feel comfortable.We look forward to seeing you again soon.We hope to seeing you againWith warm wishes,Front Office,Tmark City Hotel, Tokyo, Omori.
mleethea
Twin Room Non Smoking
Stayed in May 2024
Family
5 review
10/10
Outstanding
Posted on Aug 9, 2024
comfortable and convenient stay, good location, close to public transportation, cleanliness, and friendly staff
Response from Property: Dear Guest,Thank you so much for choosing T Mark City Hotel, Tokyo, Omori. And thank you for the review. We are very happy to learn that you liked our hospitality very much. We will continue to improve our standard of service to make you feel comfortable.We look forward to seeing you again soon.We hope to seeing you againWith warm wishes,Front Office,Tmark City Hotel, Tokyo, Omori.
Man Zye
Twin Room Non Smoking
Stayed in Apr 2024
Family
4 review
10/10
Outstanding
Posted on Jun 4, 2024
Good location as nearby station, room is clean. Recommend to those who plan travel with younger kids.
Response from Property: Dear Guest,Thank you so much for choosing T Mark City Hotel, Tokyo, Omori. And thank you for the review. We are very happy to learn that you liked our hospitality very much. We will continue to improve our standard of service to make you feel comfortable.We look forward to seeing you again soon.We hope to seeing you againWith warm wishes,Front Office,Tmark City Hotel, Tokyo, Omori.
Bill
Twin Room Non Smoking
Stayed in Feb 2024
Family
21 review
8.0/10
Very Good
Posted on May 28, 2024
Nothing to fault this hotel really other than the room is bit small which appear to be the norm in Japan. We enjoyed stay here for budget travelling here.
Response from Property: Dear Guest,Thank you so much for choosing T Mark City Hotel, Tokyo, Omori. And thank you for the review. We are very happy to learn that you liked our hospitality very much. We will continue to improve our standard of service to make you feel comfortable.We look forward to seeing you again soon.We hope to seeing you againWith warm wishes,Front Office,Tmark City Hotel, Tokyo, Omori.