Berjaya Tioman Resort Reviews

Response from Property: Thank you for your lovely review!We’re so glad to hear you had a perfect stay and that our service, room setup, and beachside location made your visit special. It's great that the Garden Chalet gave you quick beach access and comfort throughout. We're also happy you enjoyed the breakfast variety and flexible dinner options.Your kind words mean a lot to the team — we hope to welcome you back again soon!Best Regards,

Response from Property: Thank you so much for your kind words! We’re delighted to hear that you had a very comfortable stay, enjoyed the tasty food, and felt welcomed by our friendly team. The beachfront location is one of our favourite highlights too!We look forward to having you back at Berjaya Tioman Resort for another relaxing island escape.Best regards,

Response from Property: Thank you so much for such a beautifully written and heartfelt review! We're absolutely delighted to know that your stay at Berjaya Tioman Resort exceeded expectations and that you experienced the best of what our island paradise has to offer — from the warm welcome to the personalized adventures.It means the world to us that our team’s genuine hospitality and attentiveness stood out. Creating memorable, meaningful stays for our guests is what we strive for every day, and we’re thrilled that we could deliver that for you.We truly look forward to welcoming you back for more peaceful getaways, exciting excursions, and stunning scenery.Best regards,

Response from Property: Dear Guest,Thank you so much for your wonderful review!We’re thrilled to hear you had such a relaxing 4D3N stay with us and loved the location, garden view room, and warm hospitality from our team. It’s always the best compliment when guests say they wish they could have stayed longer! 💕👍We can’t wait to welcome you back to Berjaya Tioman Resort for an even longer and more memorable escape next time.Best regards,

Response from Property: Thank you so much for your kind words! We're thrilled to hear you had a wonderful time enjoying the view, the food, and our friendly team. It's always our goal to make sure every guest feels welcomed and well taken care of.We can’t wait to have you back again for another memorable stay at Berjaya Tioman Resort Regards,

Response from Property: Dear Guest,Thank you for taking the time to share your feedback with us.We’re glad to hear you had a peaceful and restful stay, and especially appreciate your kind words about our spa team—they’ll be happy to know their service stood out.We’re truly sorry to hear about the inconsistency in service and the condition of the toilet upon your arrival. That’s definitely not the experience we aim to provide, and we’ve addressed this with our housekeeping and maintenance teams for immediate improvement.As you noted, we are an older resort, but we’re currently upgrading more of our rooms and facilities to enhance comfort and overall guest satisfaction.We appreciate your honesty—it helps us grow and serve you better. We hope to have the chance to welcome you back with a much-improved experience.

Response from Property: Dear Guest,Thank you for your kind review and detailed ratings!We’re delighted to hear you had a nice and relaxing stay with us. It’s great to know you enjoyed the surroundings, service, and the snorkeling package experience. Your feedback on amenities and cleanliness is appreciated and will help us continue improving.We hope to welcome you back to Berjaya Tioman Resort for another enjoyable island getaway.Best regards,

Response from Property: Thank you for taking the time to share your feedback with us. We truly appreciate your honesty as it helps us improve.We're sorry to hear that your room experience did not meet expectations. The issue with the safe and fridge has been highlighted to our maintenance and housekeeping teams for immediate follow-up. We understand how important these details are for a comfortable stay.On a brighter note, we’re happy to hear you enjoyed our beautiful and clean beach—it’s one of the gems we’re proud of here on Tioman Island.We’re currently in the midst of upgrading more of our rooms and enhancing our facilities, and we do hope you'll consider visiting us again for a better experience in the near future.Regards,

Response from Property: Thank you for taking the time to provide such a detailed and balanced review. We truly appreciate your feedback and are sincerely sorry that your overall experience did not meet expectations, especially during a special family getaway.Your concerns about outdated facilities, cleanliness, food quality, and maintenance of recreational areas are taken seriously. We deeply regret the inconvenience caused by the condition of the rooms, insects, the game room, and the limited breakfast spread. We understand how frustrating these issues can be, and we acknowledge that the experience fell short of what we aim to provide.Please be assured that our team is actively working on phased renovations and upgrades, including improvements to the food offerings, recreational facilities, and room maintenance. Your comments about wildlife around the resort, especially monkeys, are also noted. While we are located in a natural environment, we agree that better cleanliness and guest safety must be enforced — particularly in outdoor walkways.On a positive note, we’re truly grateful you highlighted the friendliness and efforts of our team. It's heartening to know that our staff were able to assist and make you feel cared for during your stay. We’re also glad to hear you enjoyed the beach, the pool, and the thoughtful touches like complimentary drinks in the chalet.Your feedback is extremely valuable and helps guide us in our ongoing efforts to improve. We hope you would consider giving us another chance in the future, once more of our enhancements are in place.Best regards,

Response from Property: Thank you so much for your kind words! We’re so glad to hear you had a wonderful and pleasant stay with us. It’s especially heartening to know that our team’s friendliness, politeness, and responsiveness made a positive impact on your experience.We truly appreciate the recommendation and can’t wait to welcome you back to Berjaya Tioman Resort on your next trip!Best regards,

Response from Property: Thank you for your feedback! We're glad to hear you enjoyed your stay in our chalets and appreciated the convenience of our buggy service and the warm hospitality from our team.We’ve also taken note of your comment regarding the beach area, and we’ll look into how we can further improve the beach experience for our guests.We hope to welcome you back to Berjaya Tioman Resort for another enjoyable and relaxing stay!Best regards,

Response from Property: Thank you for sharing your experience with us. We’re glad to hear that you enjoyed the resort and appreciated our superb service. We understand your comments regarding some areas needing improvement and will take them into consideration. While Tekek offers a more tranquil experience, we’re always working to enhance our in-resort activities and facilities for our guests. We hope to welcome you back again soon!Warm regards,

Response from Property: Thank you so much for your wonderful review! We’re thrilled to hear that your stay at Berjaya Tioman Resort was magical and that you enjoyed the stunning location and pristine beaches.It’s fantastic to know that you took full advantage of our activities, including snorkeling and seeing young sharks and turtles. We’re also glad you found our garden chalets comfortable and appreciated the beautifully maintained grounds.Thank you for highlighting the efforts of our staff, especially Adriana. We strive to provide exceptional service and are delighted that we could contribute to a memorable trip for you.We hope to welcome you back for another incredible stay in the future!Best regards,

Response from Property: Thank you for sharing your wonderful experience at Berjaya Tioman Resort! We're delighted to hear that you had a fantastic 3D2N stay with us. It's great to know that you found our staff friendly and our shuttle service convenient.We're thrilled that you enjoyed the clean and private beach, as well as the various activities available such as snorkeling, kayaking, bicycling, and trekking. Your feedback about our ongoing maintenance efforts is appreciated, and we're committed to ensuring that our facilities remain in top condition for all our guests.We look forward to welcoming you back for another memorable stay in the future!Best regards,