To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.0
Service4.1
Cleanliness4.0
Filter by:
Sort by:
All reviews(96)
Positive reviews(90)
Reviews with photos/video(42)
Awesome stay(31)
Great service(29)
Loved the beach(14)
Great location(11)
Delicious breakfast(10)
Classy environment(8)
Tasty restaurant(5)
Shower difficult to use(5)
Negative reviews(6)
Guest User
Garden Chalet
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 13, 2024
Our stay was absolutely magic. The location is stunning. The beaches are pristine and water is clear and warm. There are activities for everyone: golf course, games room, pool tables, swimming, scuba, snorkeling, fishing and more. We took advantage of the great conditions for snorkeling and managed to see young sharks and turtles. The garden chalets are clean and comfortable with air conditioning and the grounds are beautifully maintained. Most activities are within waking distance but they have open carts to transfer you around the resort if you so choose. Transfers to/from Tekek jetty are also included. All the staff went above and beyond to assist us during our stay. Thank you Adriana and everyone at Berjaya Tioman Resort for a once in a lifetime trip.
6/8
Response from Property: Thank you so much for your wonderful review! We’re thrilled to hear that your stay at Berjaya Tioman Resort was magical and that you enjoyed the stunning location and pristine beaches.It’s fantastic to know that you took full advantage of our activities, including snorkeling and seeing young sharks and turtles. We’re also glad you found our garden chalets comfortable and appreciated the beautifully maintained grounds.Thank you for highlighting the efforts of our staff, especially Adriana. We strive to provide exceptional service and are delighted that we could contribute to a memorable trip for you.We hope to welcome you back for another incredible stay in the future!Best regards,
Hiong
Garden Chalet
Stayed in May 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Jun 3, 2024
We have a wonderful 3D2N stay at Berjaya Tioman resort. Staff are friendly, free shutter form Jetty to hotel, the service are excellent. Beach here are clean, and private, at night we enjoy relax at beach. Here got activity like Snookling, kayak , bicycling , trekking …. Can choose your favourite activities from hotel. Overall the hotel old but still in maintenance.
6/20
Response from Property: Thank you for sharing your wonderful experience at Berjaya Tioman Resort! We're delighted to hear that you had a fantastic 3D2N stay with us. It's great to know that you found our staff friendly and our shuttle service convenient.We're thrilled that you enjoyed the clean and private beach, as well as the various activities available such as snorkeling, kayaking, bicycling, and trekking. Your feedback about our ongoing maintenance efforts is appreciated, and we're committed to ensuring that our facilities remain in top condition for all our guests.We look forward to welcoming you back for another memorable stay in the future!Best regards,
CHUANG
Garden Terrace
Stayed in May 2024
Family
4 review
4.2/5
Very Good
Posted on Jun 21, 2024
hotel location is good, it's a super big hotel. food is ok. but room renovation a bit old, need to improve. price a bit high. overall it's good to stay.
Response from Property: Thank you for your feedback! We're glad to hear that you enjoyed the location and overall experience at Berjaya Tioman Resort. We appreciate your comments about the room renovations and pricing, and we'll take them into consideration for future improvements. We hope to welcome you back soon!Best regards,
Guest User
Garden Chalet
Stayed in May 2024
Family
13 review
4.0/5
Very Good
Posted on Jun 11, 2024
Location is good. 10min by resort shuttle to and from Tekek jetty.
Beach in front of resort is not super clear, but still can see small fishes.
Resort food is limited to the 2 restaurants in it, else need to arrange own transport out.
We had the Garden Chalet. Room is clean and big enough for 2A2C. Bed is super king which fits all 4 of us.
Resort provides snorkelling activity for a fee.
6/8
Response from Property: Thank you for sharing your feedback. We’re glad you enjoyed the convenient location, spacious Garden Chalet, and resort activities.Your comments about the beach and food options are noted. We will work on improving these aspects to enhance our guests’ experience. We hope to welcome you and your family back for another enjoyable stay.Best regards,
Guest User
Two Bedroom Garden Chalet
Stayed in Apr 2024
Family
2 review
4.0/5
Very Good
Posted on May 31, 2024
Private beach is a great privilege, rengis coral island is nearby you can choose to swim / kayak. It is advisable to not only apply UV protection but protect yourself from being bitten by sand flies. Overall it was an enjoyable trip for our families.
Response from Property: Thank you for your detailed feedback! We're delighted to hear that you and your family enjoyed your stay at Berjaya Tioman Resort, especially the private beach and proximity to Renggis Island for swimming and kayaking.We appreciate your advice regarding UV protection and guarding against sand flies. We're glad to hear that, overall, your trip was enjoyable.We look forward to welcoming you back for another wonderful family vacation.Best regards,
Unaje
Garden Chalet
Stayed in Apr 2024
Family
20 review
5.0/5
Outstanding
Posted on May 23, 2024
The food option should be many so that guest can choose. But it’s not the case. The food was good.
Response from Property: Thank you for your feedback and for staying with us at Berjaya Tioman Resort. We're pleased to hear that you found the food good. However, we apologize for the limited food options available during your stay.Your feedback is valuable, and we will certainly consider expanding our menu to provide a wider variety of choices for our guests. We aim to continuously improve our services and offerings to ensure a more enjoyable experience for all our guests.We look forward to welcoming you back in the future and providing you with an even better dining experience.Best regards,
WinAbner
Garden Terrace
Stayed in Sep 2024
Travel with friends
4 review
3.7/5
Posted on Oct 21, 2024
Place was nice, breakfast was nice. Recommended to rent a motor to go around Tekek as Berjaya is quite a distance from the jetty
Response from Property: Thank you for your feedback! We're glad to hear that you enjoyed both the resort and the breakfast. We appreciate your recommendation about renting a motorbike to explore Tekek, as it’s a great way to experience the area, given the distance from the jetty.We hope to welcome you back for another pleasant stay soon!Warm regards,
Guest User
Garden Premier Chalet
Stayed in Sep 2024
Family
4 review
4.7/5
Amazing
Posted on Oct 21, 2024
Family trip with old and young kid , resort is nice , friendly Staff , room cleanliness can be improve.
Response from Property: Thank you for choosing Berjaya Tioman Resort for your family trip. We're thrilled to hear that you enjoyed the resort's ambiance and found our staff friendly and welcoming. We appreciate your feedback regarding room cleanliness and will ensure our team works diligently to improve in this area for a more enjoyable stay. Your comments are invaluable to us as we strive to provide an excellent experience for all ages.Warm regards,
Guest User
Garden Premier Chalet
Stayed in Jun 2024
Family
1 review
4.7/5
Amazing
Posted on Jul 31, 2024
Friendly staff, wonderful location and views,good restaurants. Some room facilities needs an update.
Response from Property: Thank you for your feedback! We're glad to hear that you enjoyed our friendly staff, wonderful location, and good restaurants. We appreciate your suggestion regarding room facilities and will work on making improvements. We hope to welcome you back soon!
AhmedFiras
Garden Terrace
Stayed in May 2024
Couples
1 review
4.2/5
Very Good
Posted on Jul 2, 2024
We had a great stay here, the resort offers beautiful views and landscapes, and various fun activities. Staff is nice & friendly. Food is ok.
Room bathroom needs to be renovated, the shower system needs to be upgraded to avoid the bathroom flooding everytime the shower is used.
Response from Property: Thank you for sharing your experience at Berjaya Tioman Resort. We are delighted to hear that you enjoyed the beautiful views, landscapes, and various activities we offer. It's wonderful to know that our staff made your stay pleasant with their friendliness.We appreciate your feedback regarding the room bathroom and the shower system. We will certainly take this into consideration for future improvements to ensure a more comfortable stay for our guests.Thank you once again for your valuable feedback, and we hope to welcome you back soon!Best regards,
Hans Xin
Garden Terrace
Stayed in May 2024
Solo travelers
10 review
4.2/5
Very Good
Posted on Jun 11, 2024
Berjaya has massive landscape for the resort on Tioman island, provides lots of recreation activities such as golf, tennis, archery, ATV and plenty of water sports options including own diving centre
Staff are nice and helpful, great spot for family trip
Response from Property: Thank you for your wonderful review! We’re delighted to hear that you enjoyed our vast resort landscape and the variety of recreational activities we offer. It’s great to know our staff made your stay pleasant. We look forward to welcoming you and your family back for another fantastic trip.Best regards,
Chento Jayan
Garden Terrace
Stayed in Jun 2024
Business travelers
446 review
5.0/5
Outstanding
Posted on Jul 10, 2024
Friendly staff and Nice hotel. Definitely stay in this hotel in the future
Response from Property: Thank you for your wonderful feedback! We are thrilled to hear that you found our staff friendly and our hotel to your liking. We look forward to welcoming you back in the future for another great stay.Warm regards,
Guest User
Garden Chalet
Stayed in Jun 2024
Business travelers
312 review
3.5/5
Posted on Sep 13, 2024
Nice hotel for business trip and highly recommended. Really satisfied.
Response from Property: Thank you for your kind words! We’re delighted to hear that you found our hotel suitable for your business trip and that you had a satisfying experience. We look forward to welcoming you back soon!Best regards,
YAN BIN
Garden Chalet
Stayed in Mar 2024
Couples
8 review
5.0/5
Outstanding
Posted on Jun 16, 2024
We had an absolutely amazing time at Berjaya Tioman Resort. The rooms were spacious and spotless, with great décor and crisp bed sheets. The breakfast buffet was delicious, with a huge variety of options! The staff were attentive and went out of their way to ensure that we were comfortable. Nothing was too much trouble. The only disappointing thing was that the pillows were very thick and firm. I would have liked softer ones. Other than that, I can’t fault the place and will definitely go back.
Response from Property: Thank you so much for your wonderful feedback! We are thrilled to hear that you had an amazing time at Berjaya Tioman Resort. It's great to know that you enjoyed the spacious and spotless rooms, delicious breakfast buffet, and attentive staff.We apologize for the inconvenience caused by the thick and firm pillows. Your comfort is important to us, and we will take your feedback into consideration for future improvements.We look forward to welcoming you back for another enjoyable stay.Best regards,
Mofusand
Garden Chalet
Stayed in Feb 2024
Couples
2 review
5.0/5
Outstanding
Posted on Apr 5, 2024
Comfortable stay and friendly service. Location of room was very conveniently access to the beach. Swimming pool was great and access from beach to pool was great with necessary shower and towels.
Response from Property: Thank you for your feedback! We're thrilled to hear that you had a comfortable stay and enjoyed the friendly service provided by our staff. It's wonderful to know that the location of your room allowed for easy access to the beach and that you found our swimming pool facilities to be great. We strive to ensure that our guests have a seamless and enjoyable experience, and we're glad that you found the access from the beach to the pool convenient with the necessary amenities available. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future!Warm regards,