Starway Hotel (Tianjin Gulou Dayuecheng)

Starway Hotel (Tianjin Gulou Dayuecheng) Reviews

Starway Hotel (Tianjin Gulou Dayuecheng)

201, Building 3, Jia Shang, Nanshi Hotel Street, Heping District, Tianjin, ChinaSee Hotel Details
Starway Hotel (Tianjin Gulou Dayuecheng)
Starway Hotel (Tianjin Gulou Dayuecheng)Starway Hotel (Tianjin Gulou Dayuecheng)Starway Hotel (Tianjin Gulou Dayuecheng)
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Guest Reviews

9.5/10
Outstanding
1362 review
Verified reviews
Location9.4
Amenities9.4
Service9.6
Cleanliness9.5
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All reviews(1362)
Positive reviews(1317)
Reviews with photos/video(255)
Awesome amenities(148)
Easy to get around(131)
Friendly front desk staff(117)
Classy environment(112)
Many amenities(48)
Convenient for shopping(43)
Close to metro(39)
Would stay again(24)
Negative reviews(45)
Nattavut
Duplex Suite
Stayed in Oct 2024
Family
3 review
9.0/10
Great
Posted on Dec 6, 2024
Price are very affordable in front of joycity mall which is very big mall in tianjin. Staffs don’t speak English but ok not difficult to communicate
Response from Property: Thank you very much for your favorable review of our hotel. Your satisfaction is our greatest pursuit. We will continue to strive to provide quality service and a comfortable stay. Thank you for your support and trust in us, and we look forward to your visit again!
Chun Fai
Superior Queen Room
Stayed in Apr 2025
Couple
3 review
6.5/10
Posted on May 15, 2025
Floor mat quite dirty....also quite bad noise isolation. Need to walk ＞10 minute from MRT station, and although got escalator, still got free step from the street level (and outside many cars parking blocked the only entrance) - not friendly for us, old guys with big luggage. Front desk people is friendly
Response from Property: 我們注意到您的評論，深切感謝您的建議，現在開始我們已經着手處理這些問題，並確保為您打造更好的住宿體驗。我們非常歡迎您再次光臨，查看我們的改進服務。
Guest User
Superior Queen Room A
Stayed in Nov 2024
Couple
3 review
9.0/10
Great
Posted on Dec 24, 2024
Really great location. Staff are very friendly. There was a few bugs in our room though
Response from Property: 非常感謝您對我們酒店的好評。您的滿意是我們最大的追求。我們將繼續致力於提供優質的服務和舒適的住宿體驗。感謝您給予我們的支持和信任，期待您的再次光臨！
Guest User
Cozy Room - Atrium-View (Double bed)
Stayed in Sep 2023
Business traveler
18 review
10/10
Outstanding
Posted on Oct 20, 2023
设施：Smart system and new 卫生：very clean 环境：nice 服务：great service Will come again
Response from Property: 哇塞！！！有親這麼高的評價，還配了照片，太美了！睿睿很欣喜呀！非常高興親的出行選擇睿睿陪伴一同度過，也非常高興睿睿家的設施及服務能夠讓親感到滿意。感謝親對睿睿家工作的鼓勵及支持，睿睿會在服務上不斷創新，希望通過温馨、細緻化的服務，為每一位到店客人提供更加優質的服務，希望親能一如既往地喜歡睿睿，期待與親的再一次火花哦！與親約定，不見不散！
Guest User
Cozy Room - Atrium-View (Double bed)
Stayed in Jun 2023
Solo traveler
19 review
7.0/10
Posted on Aug 6, 2023
Only staff can speak English. Some furniture have dust. During one of the nights when I stayed, it rained and the street in front of the hotel was flooded. If you use a didi, make sure to locate the main entrance of the hotel as the map will lead you to the side of the hotel. In general, it’s a good place to stay for sleeping. I really like their bathroom setup.
Response from Property: 看到親的評價，睿睿很開心，倘若能得到親的滿分的認可，對睿睿來説就是莫大的榮幸哦！我們會積極提高工作人員的英文水平，提高各項服務質量，睿睿覺得能與親相遇説明冥冥之中有緣，也希望親下一次繼續選擇睿睿家，睿睿家還是會給親帶來不一樣的驚喜和感動，下一次不見不散哦。
Hiep
Cozy Room - Atrium-View (2 beds) A
Stayed in Oct 2023
Business traveler
2 review
10/10
Outstanding
Posted on Nov 7, 2023
Good location and convenient to Joy city as well as nearby restaurant. Only 01 staff can speak English
Response from Property: 嘿嘿，謝謝親的點評喲，看得出親的字裡行間都表達了對睿睿的肯定，這温暖的文字給予了睿睿家人們無限的動力，在這個收穫的季節裏，睿睿遇見親，也收穫了快樂和感動，人生旅途，時光如白駒過隙，唯有一段美好的回憶能恆久留存，希望睿睿能留在親的心裏，更期待和親下次的不期而遇哦～
Anonymous User
Business 2-bed Room
Stayed in Jul 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Aug 29, 2025
The sanitation is very clean, the soundproofing is very good, and the service is also very good. You don't need to go to the front desk to get takeout and toiletries! It was a very satisfying stay and I will come again next time!
Original TextTranslated by Google
Response from Property: [Peripheral equipment complete Zeng eat, drink and play one-stop shop] Dear guests, hello. Thank you for choosing to stay at Starlight Hotel with trust and expectation. Your eyes are like bright stars, shining with charming brilliance, the hotel's characteristics and numerous services are brightened by your brilliance. Star City Drum Tower Joy City Hotel is located on the second floor of the West District of Guest Street, Nanshi, Heping District, Tianjin. The hotel is close to [Drum Tower Square], [Nankai Joy City], [Tianjin Eye Ferris Wheel], [Ancient Culture Street], [Yifeng District], [Deyun Society], [Jinmen Hometown] and other landmark attractions. Thank you again for sharing and wish you all the best! We sincerely invite you to visit again!
Qieqiedegushi
Business 2-bed Room
Stayed in Jul 2025
Family
4 review
9.5/10
Amazing
Posted on Aug 24, 2025
I was planning to extend my stay in a duplex suite, but the price doubled. I booked a business twin room instead. It can accommodate four people, but the wash basin needs to be cleaned up. The bathroom also has a slightly unpleasant odor. If the price is right, I'd recommend the duplex suite.
Original TextTranslated by Google
Response from Property: [Peripheral equipment complete Zeng eat, drink and play one-stop shop] Dear guests, hello. Thank you for choosing to stay at Starlight Hotel with trust and expectation. Your eyes are like bright stars, shining with charming brilliance, the hotel's characteristics and numerous services are brightened by your brilliance. Star City Drum Tower Joy City Hotel is located on the second floor of the West District of Guest Street, Nanshi, Heping District, Tianjin. The hotel is close to [Drum Tower Square], [Nankai Joy City], [Tianjin Eye Ferris Wheel], [Ancient Culture Street], [Yifeng District], [Deyun Society], [Jinmen Hometown] and other landmark attractions. Thank you again for sharing and wish you all the best! We sincerely invite you to visit again!
ErweimaXX
Business 2-bed Room
Stayed in Jul 2025
Family
3 review
5.2/10
Posted on Aug 13, 2025
The shower door wouldn't close. The shower head was a twist-action switch, and with my hands soaked in foam, it was impossible to turn. Water dripped from the air conditioner inlet, averaging three drops every ten seconds. The only decent thing was the staff's service.
Original TextTranslated by Google
Response from Property: We are deeply sorry that you did not have a pleasant experience with our hotel. Your feedback is very important to us, and we sincerely appreciate you taking the time to provide it. We understand that you expected a clean, comfortable, and well-equipped accommodation, and we deeply regret that we failed to meet your expectations. Please be assured that we take every suggestion seriously and look forward to providing you with better service.
Guest User
Business 2-bed Room
Stayed in Jul 2025
Traveling with friends
1 review
9.5/10
Amazing
Posted on Aug 29, 2025
Cleanliness: Needs more attention, especially on the bed seams and carpet. Otherwise, everything is fine.
Original TextTranslated by Google
Response from Property: [Peripheral equipment complete Zeng eat, drink and play one-stop shop] Dear guests, hello. Thank you for choosing to stay at Starlight Hotel with trust and expectation. Your eyes are like bright stars, shining with charming brilliance, the hotel's characteristics and numerous services are brightened by your brilliance. Star City Drum Tower Joy City Hotel is located on the second floor of the West District of Guest Street, Nanshi, Heping District, Tianjin. The hotel is close to [Drum Tower Square], [Nankai Joy City], [Tianjin Eye Ferris Wheel], [Ancient Culture Street], [Yifeng District], [Deyun Society], [Jinmen Hometown] and other landmark attractions. Thank you again for sharing and wish you all the best! We sincerely invite you to visit again!
Guest User
Superior Queen Room
Stayed in Jul 2025
Couple
20 review
8.0/10
Very Good
Posted on Aug 24, 2025
The hotel is in a good location, opposite Joy City, with food available right outside. The environment is average, and the breakfast is just edible!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay in our hotel and taking the time to leave a review. We are deeply sorry that your experience did not meet your expectations. We are deeply sorry for this.
Guest User
Business 2-bed Room
Stayed in Oct 2024
Solo traveler
5 review
10/10
Outstanding
Posted on Nov 9, 2024
The room is very clean, well-equipped, clean and hygienic, and the breakfast is also very good. The front desk service is very good and enthusiastic
Original TextTranslated by Google
Response from Property: Your comments are like the warm sunshine in the morning, which warms our hearts... With you by our side along the way, we are willing to endure the hardships!
Anonymous User
Business 2-bed Room
Stayed in Jul 2024
Family
8 review
10/10
Outstanding
Posted on Aug 5, 2024
The hotel is very conveniently located near the Ancient Culture Street Pier. Opposite Joy City. Stepping into the comfortable hotel room, the fatigue in my heart slowly dissipated. In the quiet night, embracing the softness of the bed, sweet dreams are waving not far away.
Original TextTranslated by Google
Response from Property: Thank you for your compliments on our hotel. We will continue to improve our service quality and take your satisfaction as our biggest goal to make your next stay more comfortable.
Guest User
Business 2-bed Room
Stayed in Dec 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Jan 15, 2025
Facilities: The hotel environment is good, the round bed room is very comfortable, the bathroom is very clean, and there is a large bathtub Hygiene: Very clean and tidy Environment: The location is very good, just opposite Joy City, the hotel has a great atmosphere and is very convenient for walking and traveling. Service: Very warm and considerate. They sent mineral water when I left, and the breakfast was delicious. The breakfast variety is quite rich, including Chinese and Western food. There are also Tianjin local delicacies, such as Tianjin steamed buns, fried noodles with soybean paste and freshly wrapped wontons, which are very good.
Original TextTranslated by Google
Response from Property: Thank you very much for your favorable review of our hotel. Your satisfaction is our greatest pursuit. We will continue to strive to provide quality service and a comfortable stay. Thank you for your support and trust in us, and we look forward to your visit again!
Guest User
Business 2-bed Room
Stayed in Dec 2024
Family
8 review
10/10
Outstanding
Posted on Jan 12, 2025
The geographical location is excellent, and it is very convenient to various attractions. The room is clean and the decoration style is very warm. The waiter is very enthusiastic. I will stay here again next time I come to Tianjin.
Original TextTranslated by Google
Response from Property: Thank you very much for your favorable review of our hotel. Your satisfaction is our greatest pursuit. We will continue to strive to provide quality service and a comfortable stay. Thank you for your support and trust in us, and we look forward to your visit again!