Crowne Plaza Tianjin Jinnan Reviews

Nice room and best breakfast. A bit far from airport but others is ok

Very quite far from noisy city and good service

Very bad. There was excrement in the toilet of room 415 that was not flushed clean. It was all soaked and sank to the bottom. The bedside table was covered with dog hair. I had to clean it up as soon as I entered the door, and disinfected and wiped the dog hair everywhere. After wiping it, I went to the toilet and found that the toilet was disgusting. I had no choice but to change the room. The waiter was indifferent throughout the whole process and didn't say sorry. The new room was still full of dog hair. The waiter later explained that the room had not been occupied for a long time and the toilet had sediment. I can't understand it. I wanted to stay the day before, but I didn't book it because it was full. As a result, I was told today that the excrement in the toilet of this room was caused by sedimentation because no one had lived in it for a long time. I don't understand. Half of the ceiling lights in the new room 402 that I was given were not lit. The room was dark. The socket on the right side of the bed was out of power. There was only one socket in the entire bedroom that could be charged. The light in the toilet also flashed for a long time before it returned to normal. The plugs of the table lamps were not plugged in. All of them had to be plugged in before they could be used. The carpet was all dirty. Very bad. The bathtub shower and faucet could not be switched and someone had to be called in to check. It was stuck inside and a wrench was needed to unscrew it. I will never come again. It is so bad that I cannot describe it. The equipment is old and no one cleans it. The key is that the hygiene is disgusting.

A very satisfying stay. I have always wanted to bring my children here, mainly because this hotel has a children's swimming pool with a suitable temperature. I didn't expect the service to be so good, especially Manager Yan and Xiaojie at the front desk, who helped me prepare children's toiletries in advance and were very polite and enthusiastic when checking in. I will come here often when I have time.

The room is big and clean. My furry kids like it very much. This is the fourth time I've been here. Although the Executive Lounge has few varieties of dinner, every dish tastes very good. The service staff are very thoughtful and have a sense of boundaries. I will come again! The breakfast is quite satisfactory. In short, you can find what you like.

Environment: The hotel environment is good, with a garden, grass and a cute pet park, suitable for playing with dogs! Location: The hotel is located in Jinnan District, a little off, suitable for self-driving travel. There is nothing to eat around. We ate at the hotel's Cantonese restaurant on the first night, and the taste was good. We took a taxi to Jinnan Wuyue Plaza the next day. There are a lot of food there, so I recommend it! Play: There is a Haihe Education Park Wetland nearby, which is very comfortable to go camping! It's not far to drive, and you can bring your baby and dog! So I didn't go into the city this time. Facilities: The equipment is very complete, with swimming, fitness, children's playground, and pet facilities, suitable for a hotel! The room equipment is a bit old overall. Parking: Very convenient, there are underground parking spaces, and there are charging piles on the ground. Hygiene: Whether it is room cleaning or food, overall satisfaction! Service: The service is meticulous. Before check-in, they will take the initiative to ask about needs and check-in time. The room is cleaned in time and the breakfast is diverse. The pet room is equipped with a rice bowl and a water bowl, which is good! Disadvantages: The pet-friendly discount displayed in the elevator advertisement is still the same as before, and has not been updated in time. When I asked the front desk, they told me that this benefit is no longer available, which was a bit disappointing. This is still worse than Hilton's in-store check-in benefits.

It was a very good experience. I was very satisfied with the stay. The room was large and I slept comfortably. When checking in, the front desk staff quickly completed the check-in procedures. They were very professional, enthusiastic, and responded to our needs quickly. They helped us coordinate the room. Thank you very much. They let us leave the invoice information in advance, and it was sent directly to the mailbox the next day. It was very convenient and saved the time of queuing for check-out. This is very nice. If there is a chance, I will choose here without hesitation!

The overall hotel environment is good, and the area is relatively large. Pets can be considered, it is relatively friendly, but other living experiences are average ① The location is relatively remote, and it is very inconvenient if you don't drive ② The overall facilities of the hotel are slightly old. In May, the hotel does not provide air conditioning. The reason is that the temperature is not high recently, so the hotel does not provide air conditioning as a whole. However, the room temperature is close to 28 degrees. After many coordinations, an electric fan was brought, but the noise was very loud. I could hardly sleep at night. I tried to open the window for ventilation, but found that there was no screen, and it was easy for mosquitoes to enter when the window was opened. After further communication, the service and price are a bit mismatched. ③ There are problems with room cleaning. After the room cleaning, the sheets and quilts in the room were not made up. I returned to the hotel the next day and was amazed. I have never encountered room cleaning that does not make the bed when staying in a fast hotel ④ The restaurant waiter has an average service attitude, with a sense of superiority of an old state-owned enterprise employee, and may be very unhappy to work overtime on May Day. The yogurt machine was broken during breakfast. After asking the waiter if there was any yogurt, he took out a few small boxes of yogurt from a drawer on the counter. He was reluctant and hid one quickly after taking it. I have never encountered a situation where very cheap boxed yogurt is limited in supply in a buffet breakfast. It is also a magical experience. There are also good places: there is a children's play area and a swimming pool

The room is large, clean and tidy. There is a playground and a children's swimming pool. The morning and evening classes are great. In short, it is a good experience for families with children.

The room is quite large, suitable for bringing children. Thanks to the front desk receptionist for upgrading me for free. The location is indeed remote, but relatively quiet. What I was not satisfied with was that there was a gaba dish in the breakfast. Part of the gaba had gone bad and moldy. The restaurant manager confirmed with the kitchen staff and said it was normal. However, they steamed the gaba and served it to the guests again. I stayed for two nights and they treated it the same way afterwards. It really made me speechless! Food is the most important thing for people, and cleanliness of food comes first! Overall this hotel does not fit the "Crown Plaza" brand!

There are not many high-end hotels around that allow pets to be brought in. It is rare to insist on being pet-friendly in such an environment. Environment: A bit below expectations. The garden on the left side of the hotel entrance and between the villa area could have been very beautiful, but no one took care of it. The breakfast room is located on the basement level, and the smell of bleach from the swimming pool next to it is very noticeable. Moreover, the breakfast variety and quality are not up to the level of CrownPlaza The Chinese restaurant tastes very bad, below the Tianjin average, it's a pity that the hotel restaurant has such a good environment

Very beautiful hotel, the appearance is like a castle, the room is very clean, the hotel garden is also very beautiful, there are indoor and outdoor children's playgrounds, very friendly to babies, and a small gift was given when checking in, and the room was upgraded for us. It is a very good hotel🏨

The hotel is great. Datang is bright and luxurious. There is also a naughty bag in the hotel. The room is clean. The service at the front desk is especially enthusiastic. When my mobile phone ran out of power, I helped scan the power bank so that I didn't delay my work. Thank you very much

This is my second time staying at the hotel. The front desk staff is very nice. The hotel is clean and warm. The pet-friendly room I stayed in is fully equipped with supplies for furry children. I will choose this hotel again when I go to Tianjin in the future.