City Palace Hotel Tashkent Reviews

Response from Property: Dear Guest,Thank you for sharing your feedback about your stay at the City Palace Hotel Tashkent. We are glad to hear that you appreciated the hotel's convenient location.However, we deeply regret the issues you faced during your stay, including the lack of internet connectivity and the unavailability of beer and wine. These are certainly not the standards we strive to maintain, and we will address these concerns promptly to ensure better service in the future.Your feedback is invaluable to us, and we sincerely apologize for the inconvenience caused. We hope to have the opportunity to improve and provide a better experience should you choose to stay with us again.Warm regards, City Palace Hotel Tashkent Team

Response from Property: Thank you for your feedback. We regret to hear that your experience did not meet your expectations. We understand that timely service, a welcoming atmosphere, and well-maintained facilities are essential for a pleasant stay. Your concerns about checkout flexibility, breakfast quality, and elevator maintenance have been noted, and we sincerely apologize for any inconvenience you faced.We are continually working to improve our services, and your insights help us identify areas for growth. We hope that in the future, we can provide a more enjoyable experience for all our guests. Thank you for sharing your thoughts, and we appreciate the time you took to leave a review.

Response from Property: Dear MasamichiThank you for your wonderful review! We are thrilled to hear that you enjoyed your stay and found our location, ambiance, and facilities to your liking. Providing a comfortable and high-quality experience at a reasonable price is something we take great pride in.We’re glad you appreciated our spacious rooms and buffet-style breakfast, especially the fresh omelets prepared just for you. Your satisfaction means a lot to us, and we’re delighted that you had such a positive experience.Our indoor and outdoor pool and spa are indeed great features, and we hope you’ll have another opportunity to stay with us, whether for business or relaxation.Looking forward to welcoming you again soon!Best regardsDilshod

Response from Property: Dear Guest,Thank you for your kind words and valuable feedback. We are delighted to hear that you enjoyed our location, facilities, and room sizes. Your appreciation of our front desk team's communication skills is greatly encouraging.We also take your suggestion regarding the breakfast and attention to Chinese tourists very seriously. Our team is continuously working to enhance our offerings to ensure a more enjoyable experience for all our guests.Your insights are greatly appreciated, and we hope to welcome you again for an even better stay in the future.Best regards,Dislhod Mamatov

Response from Property: Thank you for sharing your experience! It’s great to hear that you found the location convenient and enjoyed the variety of breakfast options. A warm and welcoming atmosphere from our staff is something we always strive for, so we’re glad you felt their enthusiasm.We also acknowledge your comments about room hygiene and will continue working to ensure a consistently high standard of cleanliness for all our guests. Your feedback helps us improve, and we appreciate your insights. We hope to welcome you again in the future! Safe travels!

Response from Property: Dear KEvinThank you for your kind words! We are delighted that you enjoyed our central location, spacious and luxurious rooms, and thoughtful service. Your satisfaction is our priority, and we look forward to welcoming you again soon.Best regardsDilshod

Response from Property: Dear Guest,Thank you for taking the time to share your thoughts about your stay at the City Palace Hotel Tashkent. We truly value your feedback as it helps us improve our services and ensure a delightful experience for all our guests.We're pleased to hear that you enjoyed the solid wood furniture and the unique decorations featuring various artworks. It's wonderful to know that you appreciate the distinctive charm of our hotel.We apologize for any inconvenience caused by the height of the pillow and the quality of the room network. Please rest assured that we will look into these matters and make the necessary adjustments to enhance your comfort and connectivity during future stays.Regarding breakfast, we are glad you found it rich, though we regret it did not fully meet your expectations in terms of taste. Our culinary team will carefully review the menu to provide a more satisfying selection for our guests.Your feedback is invaluable to us, and we hope to welcome you back for an even better experience.Warm regards, City Palace Hotel Tashkent Team

Response from Property: Dear Guest,Thank you for your kind feedback about your stay at the City Palace Hotel Tashkent. We are delighted to hear that you enjoyed our central location, found it convenient for exploring the city, and appreciated the friendliness of our staff. It's also wonderful to know that you were pleased with the richness of our breakfast offerings.We sincerely apologize for the inconvenience caused by the wireless network issues. Your feedback is invaluable, and we will work diligently to improve our internet connectivity to ensure a seamless experience for our guests.Thank you once again for sharing your thoughts. We hope to welcome you back in the future and provide you with an even more enjoyable stay.Warm regards, City Palace Hotel Tashkent Team

Response from Property: Dear Guest,Thank you for sharing your feedback about your stay at the City Palace Hotel Tashkent. We are glad to hear that you appreciated the hotel's facilities and its convenient location.However, we deeply regret that your experience did not meet your expectations. We sincerely apologize for any shortcomings in our front desk service and for any inconvenience caused during your stay. Your comments are taken very seriously, and we will address these concerns with our team to ensure a more professional and welcoming experience for all our guests.We are committed to improving our services and providing a better experience for our guests in the future. Thank you for bringing these matters to our attention.Warm regards, City Palace Hotel Tashkent Team

Response from Property: Dear Guest Thank you for your kind words! We’re delighted to hear that you enjoyed your stay at City Palace Hotel Tashkent. Your positive feedback inspires us to continue providing excellent service. We look forward to welcoming you again soon! Best regards, City Palace Hotel Tashkent Team

Response from Property: Thank you for sharing your feedback! We truly appreciate your insights and are glad to hear that you enjoyed our prime location, welcoming environment, and clean rooms. Over the years, we have continued to provide a comfortable stay for our guests, and we acknowledge that some of our facilities may show signs of age.We are always working on improvements, including maintenance of our elevators and enhancing our breakfast offerings to better meet guest expectations. Your comments help us identify areas where we can improve, and we hope to provide an even better experience in the future.We would love to welcome you back and show you the positive changes we are making! Safe travels, and thank you for choosing City Palace Hotel Tashkent.