Grand Hyatt Manila

Grand Hyatt Manila Reviews

Grand Hyatt Manila

8th Avenue, Corner 35th St, Taguig, Metro Manila, 1634, PhilippinesView Hotel Details
Grand Hyatt Manila
Grand Hyatt ManilaGrand Hyatt ManilaGrand Hyatt Manila
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Grand Hyatt Manila Guest Reviews

4.7/5
Amazing
136 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(136)
Positive reviews(132)
Reviews with photos/video(27)
Awesome rooms(32)
Awesome amenities(19)
Loved the view(9)
Large rooms(9)
Tasty food(8)
Near shopping area(5)
Convenient for shopping(5)
Highly recommended(3)
Negative reviews(4)
Guest User
1 King Bed
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 6, 2025
The Grand Hyatt Manila Staff were polite, very accomodating, and friendly. Extra commendation for the staff's excellent command of English. The room and facilities were top-notch, and the stay overall was very pleasant. I highly recommend staying at this hotel and would book again here.
Response from Property: Good day! Thank you for your kind words. We are glad that the service and the amenities delighted you during your stay with us. We look forward to welcoming you back on your next visit. Wishing you a grand day ahead!Sincerely,Grand Hyatt Manila
Sheila Cee
1 King Bed
Stayed in Nov 2024
Family
6 review
5.0/5
Outstanding
Posted on Dec 21, 2024
The Grand in Grand Hyatt hotel is very fitting, excellent location, service and amenities. Just a downside on the only way to the parking area which is via the elevator, it gets long queue esp when there is an event, hope they can look for ways to address this
Response from Property: Good day, Sheila! Thank you for your kind words. We are glad that you had an excellent stay experience with us, the highlights of which were the location, service and amenities. However, we have noted your feedback regarding the parking area walkway. We look forward to welcoming you back on your next visit. Wishing you a grand day ahead!Sincerely,Grand Hyatt Manila
Jan STR
1 King Bed
Stayed in May 2024
Family
7 review
5.0/5
Outstanding
Posted on Jun 3, 2024
Very pleasant stay at grand Hyatt Manila. Friendly staff and good in room dining. Spacious room and the breakfast options are delicious.
Response from Property: Good day, Struijk! Thank you for your kind words. We are glad that you had an excellent stay experience with us, the highlights of which were the service, in-room dining and The Grand Kitchen breakfast buffet selections and amenities. We look forward to welcoming you back on your next visit. Wishing you a grand day ahead!Sincerely,Grand Hyatt Manila
Guest User
1 King Bed Club Access Deluxe
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 16, 2024
One of my favorite hotels in Manila. I keep on coming back to Grand Hyatt for good reason.  
Response from Property: Good day! Thank you for your kind words. We are glad that you had an excellent stay experience with us. We look forward to welcoming you back on your next visit. Wishing you a grand day ahead!Sincerely,Grand Hyatt Manila
Robert John
1 King Bed
Stayed in Sep 2024
Couples
1 review
4.2/5
Very Good
Posted on Oct 30, 2024
Staff is most friendly and too eager to serve but the level of competence is undersized to put it modestly. Breakfast is in my opinion not at the level of a 5 star hotel. The return trip to the airport appeared to be a different car then the one which was actually ordered. The hotel itself is beautifull with excellent facilities.
Response from Property: Good day, Robert John! Thank you for your review. While we are glad you were delighted by the amenities and service, we have noted your comments regarding the breakfast buffet selections at The Grand Kitchen and the car service you had. We look forward to welcoming you back on your next visit. Wishing you a grand day ahead!Sincerely,Grand Hyatt Manila
Jeremy
1 King Bed Club Access Deluxe
Stayed in Dec 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jan 5, 2025
Consistently excellent. My hotel of choice when I travel to Manila.
Response from Property: Good day, Jeremy! Thank you for your kind words. We are glad that you had an excellent stay experience with us. We look forward to welcoming you back on your next visit. Wishing you a grand day ahead!Sincerely,Grand Hyatt Manila
W!NG
1 King Bed
Stayed in Feb 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on Mar 22, 2024
King size bedroom is very big and clean. Outside of 41th floor landscape is stunning! Chinese restaurant on 5th floor is absolutely delicious.
6/9
Response from Property: Good day, Worawong! Thank you for your kind words. We are glad that you had an excellent stay experience with us, the highlights of which were the amenities and No. 8 China House. We look forward to welcoming you back on your next visit. Wishing you a grand day ahead!Sincerely,Grand Hyatt Manila
Guest User
1 King Bed Deluxe
Stayed in Dec 2023
Family
2 review
4.7/5
Amazing
Posted on Feb 1, 2024
It was a great venue to stay!!! I will come back in the next time in Manila.
Response from Property: Good day, 豪华特大床房! Thank you for your kind words. We are glad that you had an excellent stay experience with us, the highlights of which were the location and the ambience. We look forward to welcoming you back on your next visit. Wishing you a grand day ahead!Sincerely,Grand Hyatt Manila
Guest User
2 Double Beds
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on May 31, 2024
The staffs are the epitome of hospitality. From the front desk to the housekeeping team, everyone was friendly, professional, and eager to assist and to ensure my stay was comfortable and enjoyable. Special kudos to the concierge team for their excellent assistance
Response from Property: Good day! Thank you for your kind words. We are glad that you had an excellent stay experience with us, the highlights of which were the service and the ambience. We look forward to welcoming you back on your next visit. Wishing you a grand day ahead!
Guest User
Two Bedroom Grand Suite
Stayed in Oct 2023
Family
4 review
5.0/5
Outstanding
Posted on Jan 2, 2024
The room was huge and elegantly designed. The room includes Balmain lotion and body wash. Will definitely go back!
Response from Property: Good day, 两卧室至尊套房! Thank you for your kind words. We are glad that you had an excellent stay experience with us, the highlights of which were the amenities. We look forward to welcoming you back on your next visit. Wishing you a grand day ahead!Sincerely,Grand Hyatt Manila
Guest User
1 King Bed
Stayed in Oct 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 5, 2023
Amazing room, great buffet dinner, excellent customer service. Thoughtful and accomodating staff.
Response from Property: Good day, 君悦特大床房! Thank you for your kind words. We are glad that you had an excellent stay experience with us, the highlights of which were the amenities, the service, and the dinner buffet selections at The Grand Kitchen. We look forward to welcoming you back on your next visit. Wishing you a grand day ahead!Sincerely,Grand Hyatt Manila
ykcir
2 Double Beds
Stayed in Sep 2023
Family
15 review
5.0/5
Outstanding
Posted on Oct 17, 2023
We enjoyed out stay there. Will definitely recommend this hotel to friends qnd will surely come bqck to stay longer.
Response from Property: Good day, Roderick! Thank you for your kind words. We are glad that you had an excellent stay experience with us. We look forward to welcoming you back on your next visit. Wishing you a grand day ahead!Sincerely,Grand Hyatt Manila
Katana Goza
1 King Bed
Stayed in Sep 2023
Family
33 review
5.0/5
Outstanding
Posted on Oct 8, 2023
Super amazing and spacious room! Exceeds my expectations nice view and amenities. My auntie enjoyed staying here will definitely stay again
Response from Property: Good day, Yakate! Thank you for your kind words. We are glad that you had an excellent stay experience with us, the highlights of which were the amenities and the location. We look forward to welcoming you back on your next visit. Wishing you a grand day ahead!Sincerely,Grand Hyatt Manila
Boracay Millenial
1 King Bed
Stayed in Aug 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Oct 18, 2023
Front office is amazing and attentive. Grand Hyatt and the Peak is an experience in itself. Every room has a bath tub and the hallway, lift smell really good. Not also as crowded as the likes of Savoy/ Belmont. Bar bites in The Peak is also yummy, highly recommended is their Negroni.
Response from Property: Good day, Xian! Thank you for your kind words. We are glad that you had an excellent stay experience with us, the highlights of which were the service, amenities, and the dining experience at The Peak. We look forward to welcoming you back on your next visit. Wishing you a grand day ahead!Sincerely,Grand Hyatt Manila
Guest User
Grand Suite
Stayed in Feb 2024
Couples
3 review
4.2/5
Very Good
Posted on Mar 3, 2024
Beautiful hotel but completely dated - rooms could do with a refresh with scratched and work surfaces. In addition, you are staying at a premium hotel and yet they lock up their shampoo/conditioner amenities when really you should be getting your own. Service was subpar with a lot of waiting around… multiple decisions made without consulting one another so got frustrating at times.
Response from Property: Good day! Thank you for your review. While we are glad that you had an enjoyable stay with us, we have noted your comments regarding the datedness of the amenities and the service. We do apologize for the inconvenience you experienced and please know that we have sent your comments to the concerned departments for their review and reference. Despite your sentiment, we hope you can give us a chance to welcome you back on your next visit. Wishing you a grand day ahead!Sincerely,Grand Hyatt Manila