Spa Hotels in Suzhou

Excellent location, surrounded by restaurants and shops, and facing the lake boardwalk. The hotel is solid and traditional in its style, typical of the decade it was constructed. Front staff spoke English, they were polite, however, I was annoyed as they didn’t have my room available till 16:30, only smoking rooms were available earlier, surprised this brand has those rooms types available in 2024! Nevertheless, they upgraded me, and left fruit in the room. The room was spacious, bed was very comfortable, view was stunning and the round bath tub was ginormous! Breakfast was ok, not as extensive as other InterContinentals, but sufficient. Swimming pool is massive, and open till 23:00, which I’m grateful for. They are slow in releasing the deposit which should be credited on checkout, I didn’t receive it till the following day, that is not acceptable. So some minor issues but overall, it was an enjoyable stay.

We spend one night at the hotel and liked it a lot. Very nice traditional chinese elements in their design, good and well known local Suzhou restaurant at the ground floor of the hotel (even a lot of non hotel guests would go to enjoy the local food here). Nicely located at the lake, whereas also being very close to the city center with the huge, new, luxury shopping mall in walking distance. The hotel has a little garden itself in which you can walk around. Rooms are specious and well designed. Service is attentive as well.

The hotel is in an outstanding location around the lake. Also close by are some shopping malls. The metro is a foot walk away that you can go everywhere. The bar inside offers good cocktail for a reasonable price. The highlight is definitely the breakfast. Large buffet and everything is offered from western style and China style. Will go there again.

Good location with a metro station next door and many shopping centres and restaurants nearby. The rooms are of very good size. Booking a Club room with a small extra cost allows you to have a room on the higher floor and access to the executive lounge. Checkout time is 12pm but the hotel was happy to give me another extra 2 hours. There are a very limited number if rooms with (partial) a lake view.

A very pleasant stay especially the smooth front desk check-in which is warm and friendly from its staff with a special mention to the guest relation manager who provided personalised service. The room is spacious with almost all what you need except an espresso machine which I was expecting in a W hotel but not there. Loved the roof top pool and gym.

Our overall stay at Park Hyatt was definitely memorable. The service was wonderful, the staff were helpful and kind, the facilities were exceptional. I would like to mention Betty, Shaw, Adolph, Vivian and Nick for being such amazing staff! Betty and Shaw made sure we received complimentary cake and wine in celebration of our anniversary. They were so responsive with our questions and are always ready to help. Adolph and Vivian assisted us with checking in and reception. We can’t speak Chinese well but they communicated with us in English which made our stay even better. They also helped us book our dinner reservation. Nick was the manager at apartment 208 where we had dinner. There were complications at first but Nick was able to handle everything well. He was also super kind and respectful. Our stay was almost perfect except for the fact that there was another guest who was blowing his nose, coughing and spitting in the pool which was a turn off for us. We decided not to use the pool anymore. Overall, I highly recommend this hotel for couples, friends and family who need a wonderful staycation.

We have previously been here before but not staying over in a room. Lovely facilities and a great day. Will definitely recommend to others since it's so easy to get to.

Our stay at naked Water was very pleasant! We went in the middle of winter and during the week so it was quite peaceful and empty. I'm sure in the summer it must be gorgeous and buzzing! The staff were all very accommodating and even gave us a free upgraded room - which was too big for us as a couple and so we asked if we could have a smaller place again and within a few moments it was quickly settled thanks to a very kind staff member named Adrian. The thing that really stood out to me above everything here was how kind and willing the staff are to make things as easy and convenient as possible. It felt like we were being spoiled which was very different to what we are used to! All in all, a lovely experience but I'd definitely advise choosing some nice weather where everything is green - although the winter had its own charm too. Thanks again Adrian for all your help and understanding 🙏

I had a very good time in Kempinski :))) Although I was there to only Study for my important exam away from my family for 2nights, all the staffs were kindly and eager to help what I needed. Also, the request I made before checking in was all reflected!! I experienced Muchen Spa the last day and MSC massage was really goooood :))) Also the food in the executive lounge was good enough as a dinner :) I would like to come back again with my family.Thank you guys for the wonderful memory.

+ Location is pretty good if you want to be in the city. It’s not far from the train station and many attractions/tourist spots. Room was pretty good, large, and clean. Service was good, nothing you wouldn’t expect for a hotel like Marriott but good. Swimming pool was clean and pretty big. There are lockers, showers, and everything you’d need. There was literally no one inside so it made it even better. - Breakfast was disappointing. The selection was quite large but some of the foods were not fresh: pastries, hash browns, and probably others. Juice or soya milk was mixed with water so it wasn’t great. Of course some other things were fresh but I expected way more from such a hotel.