Grand Valonia Hotel Cafe & Park Jember

Grand Valonia Hotel Cafe & Park Jember Reviews

Grand Valonia Hotel Cafe & Park Jember

Jl. Tidar Gg Valonia No.1, Krajan Barat, Sumbersari Subdistrict, Sumbersari, Jember, East Java, 68121, IndonesiaSee Hotel Details
Grand Valonia Hotel Cafe & Park Jember
Grand Valonia Hotel Cafe & Park JemberGrand Valonia Hotel Cafe & Park JemberGrand Valonia Hotel Cafe & Park Jember
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1 night

Guest Reviews

7.9/10
Good
20 review
Verified reviews
Location7.1
Amenities7.5
Service8.1
Cleanliness8.8
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All reviews(20)
Positive reviews(16)
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Negative reviews(4)
AgusTW
Deluxe Room
Stayed in Sep 2024
Solo traveler
5 review
5.5/10
Posted on Jan 21, 2025
A/C was not working well, it was warm & had to open window for cooler air
Response from Property: Dear Mr. Agus, Warmest Greetings From Grand Valonia Hotel Jember Thank you for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your feedback, as it helps us continually improve our services and facilities. We are very sorry to hear that you found our facilities less than satisfactory. We strive to provide a comfortable and enjoyable experience for all of our guests, and it is clear that we did not meet that standard during your visit. We apologize for any inconvenience this may have caused. Your feedback is very valuable to us, and we hope you will consider giving us the opportunity to provide a better experience for our guests in the future. Should you decide to stay at our hotel again in the future, please do not hesitate to contact our front desk staff or management, so that we can ensure your visit exceeds your expectations. Once again, we appreciate your feedback and thank you for your understanding. We are committed to providing the best experience possible, and we look forward to welcoming you back in the future. Warmest regards. Muhammad Noval Muqorrobin. General Manager. Grand Valonia-Hotel, Cafe & Park.
Anonymous User
Standard Double (Room Only)
Stayed in Jun 2024
Solo traveler
72 review
5.0/10
Posted on Aug 10, 2024
Upon arrival, I was greeted by the faded charm of the lobby, where the decor seemed to have stood still since the early '90s. The staff, while not overly enthusiastic, provided a swift check-in process, which was appreciated after a long day of travel. The room itself was a testament to simplicity, equipped with the most basic of amenities. The bed, a relic of simpler times, creaked with every movement, and the linens, though clean, showed signs of wear. The furniture had seen better days, with the veneer peeling at the edges, and the television set was a small, boxy affair that offered a handful of local channels. Cleanliness, unfortunately, was not the hotel’s strong suit. The floors were in dire need of a thorough scrub, and the bathroom fixtures bore the marks of countless previous guests. It was clear that the cleaning regimen hadn’t evolved much over the years. For travelers seeking luxury, this hotel would not be the right fit. But for those looking for a no-frills place to rest their heads, and perhaps a dose of nostalgia, it could very well be the perfect spot. Just be sure to set your expectations accordingly and embrace the adventure that comes with stepping into a bygone era.For travelers seeking luxury, this hotel would not be the right fit. But for those looking for a no-frills place to rest their heads, and perhaps a dose of nostalgia, it could very well be the perfect spot. Just be sure to set your expectations accordingly and embrace the adventure that comes with stepping into a bygone era.
Response from Property: Dear Loyal Customer,Warm greetings from Grand Valonia Hotel Jember.Thank you for taking the time to share feedback regarding your stay at our hotel. We really appreciate your reviews, because they help us to continuously improve our services and facilities. We are truly sorry to hear that you found our facilities less than satisfactory. We strive to provide a comfortable and enjoyable experience for all of our guests, and it is clear we have not achieved that standard during your visit.We apologize for any inconvenience this may cause. Your feedback is valuable to us, and we hope you will consider giving us the opportunity to provide a better experience for our guests in the future. If you decide to stay at our hotel again in the future, please do not hesitate to contact our front desk staff or management, so we can ensure your visit exceeds your expectations. Once again, we appreciate your review and thank you for your understanding. We are committed to providing the best experience, and we look forward to welcoming you back in the future. Warm regards.Muhammad Noval Muqorrobin.General ManagerGrand Valonia Hotel, Cafe & Park
ardiat
Standard Twin Room
Stayed in Jun 2023
Couple
31 review
10/10
Outstanding
Posted on Jul 12, 2023
Awesome Awesome Awesome Awesome Awesome Awesome awesome Awesome
Rovinus
Deluxe Room
Stayed in Mar 2025
Solo traveler
27 review
7.0/10
Posted on Apr 12, 2025
The hotel is good, the breakfast is quite complete and worthy of being a star **. The location is in the middle of the city near the campus, it is only located in an alley not a protocol road, the reception service is good, only the hotel technician's response to complaints about TV channels is lacking. Overall good
Original TextTranslated by Google
6/15
Response from Property: Dear Bapak Rovinus,Salam hangat dari Grand Valonia Hotel JemberKami ingin mengucapkan terima kasih atas ulasan Anda yang sangat positif mengenai fasilitas hotel kami. Kami sangat senang mendengar Anda puas selama menginap di hotel kami. Kami berusaha keras untuk memberikan fasilitas yang nyaman dan berkualitas kepada semua tamu kami, dan sangat memotivasi ketika kami mendengar bahwa upaya kami membuahkan hasil. Dan terimakasih atas masukan yang diberikan,masukan tersebut sangat berharga dan membantu kami dalam memperbaiki fasilitas maupun pelayanan kami kedepanya.Jika Anda memiliki saran atau permintaan khusus lainnya, jangan ragu untuk menghubungi staf kami. Kami akan selalu berusaha keras untuk memenuhi kebutuhan Anda dengan pelayanan yang tanggap, ramah, dan responsif. Terima kasih atas ulasan Anda yang sangat baik, kami berharap dapat menyambut Anda kembali di hotel kami dalam waktu dekat.Salam hangat,Muhammad Noval Muqorrobin.General Manager.Grand Valonia Hotel, Cafe & Park.
Anonymous User
Deluxe Room
Stayed in Dec 2024
Traveling with friends
4 review
9.5/10
Amazing
Posted on Jan 27, 2025
Very nice and comfortable. Luxurious. Close to campus and all access.
Original TextTranslated by Google
Response from Property: Dear Loyal Customer,Salam hangat dari Grand Valonia Hotel JemberKami ingin mengucapkan terima kasih atas ulasan Anda yang sangat positif mengenai fasilitas hotel kami. Kami sangat senang mendengar Anda puas selama menginap di hotel kami. Kami berusaha keras untuk memberikan fasilitas yang nyaman dan berkualitas kepada semua tamu kami, dan sangat memotivasi ketika kami mendengar bahwa upaya kami membuahkan hasil. Jika Anda memiliki saran atau permintaan khusus lainnya, jangan ragu untuk menghubungi staf kami. Kami akan selalu berusaha keras untuk memenuhi kebutuhan Anda dengan pelayanan yang tanggap, ramah, dan responsif. Terima kasih atas ulasan Anda yang sangat baik, kami berharap dapat menyambut Anda kembali di hotel kami dalam waktu dekat.Salam hangat,Muhammad Noval Muqorrobin.General Manager.Grand Valonia Hotel, Cafe & Park.
Guest User
Deluxe Room
Stayed in May 2025
Couple
11 review
7.0/10
Posted on Jun 7, 2025
For the price, you get a pretty good room. However, the breakfast leaves a lot to be desired.
Original TextTranslated by Google
Response from Property: Dear Loyal Customer,Warmest Greetings From Grand Valonia Hotel JemberThank you for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your feedback, as it helps us continually improve our services and facilities. We are very sorry to hear that you found our facilities less than satisfactory. We strive to provide a comfortable and enjoyable experience for all of our guests, and it is clear that we did not meet that standard during your visit. We apologize for any inconvenience this may have caused. Your feedback is very valuable to us, and we hope you will consider giving us the opportunity to provide a better experience for our guests in the future. Should you decide to stay at our hotel again in the future, please do not hesitate to contact our front desk staff or management, so that we can ensure your visit exceeds your expectations. Once again, we appreciate your feedback and thank you for your understanding. We are committed to providing the best experience possible, and we look forward to welcoming you back in the future. Warmest regards.Muhammad Noval Muqorrobin.General Manager.Grand Valonia-Hotel, Cafe & Park.
Guest User
Deluxe Room
Stayed in Jan 2025
Business traveler
26 review
9.5/10
Amazing
Posted on Feb 15, 2025
This is my first time staying at this hotel but it has already given me a positive impression... I will recommend it to my friends to try this hotel for a different experience.
Original TextTranslated by Google
Anonymous User
Deluxe Room
Stayed in Aug 2024
Other
11 review
9.5/10
Amazing
Posted on Oct 18, 2024
Nice place, clean and comfortable
Original TextTranslated by Google
Response from Property: Dear Loyal Customer,Salam hangat dari Grand Valonia Hotel JemberKami ingin mengucapkan terima kasih atas ulasan Anda yang sangat positif mengenai fasilitas hotel kami. Kami sangat senang mendengar Anda puas selama menginap di hotel kami. Kami berusaha keras untuk memberikan fasilitas yang nyaman dan berkualitas kepada semua tamu kami, dan sangat memotivasi ketika kami mendengar bahwa upaya kami membuahkan hasil. Jika Anda memiliki saran atau permintaan khusus lainnya, jangan ragu untuk menghubungi staf kami. Kami akan selalu berusaha keras untuk memenuhi kebutuhan Anda dengan pelayanan yang tanggap, ramah, dan responsif. Terima kasih atas ulasan Anda yang sangat baik, kami berharap dapat menyambut Anda kembali di hotel kami dalam waktu dekat.Salam hangat,Muhammad Noval Muqorrobin.General Manager.Grand Valonia Hotel, Cafe & Park.
nasaa_
Deluxe Room
Stayed in Jul 2024
Couple
1 review
9.5/10
Amazing
Posted on Aug 15, 2024
The location is strategic. Close to the campus area. Want to go anywhere near. The facilities are very complete. Cleanliness no. 1 siii. There is a garden in the pool area, so you can enjoy your time while relaxing. Top for Grand Valonia. Good luck
Original TextTranslated by Google
Response from Property: Dear Ibu Nasaa,Salam hangat dari Grand Valonia Hotel JemberKami ingin mengucapkan terima kasih atas ulasan Anda yang sangat positif mengenai fasilitas hotel kami. Kami sangat senang mendengar Anda puas selama menginap di hotel kami. Kami berusaha keras untuk memberikan fasilitas yang nyaman dan berkualitas kepada semua tamu kami, dan sangat memotivasi ketika kami mendengar bahwa upaya kami membuahkan hasil. Jika Anda memiliki saran atau permintaan khusus lainnya, jangan ragu untuk menghubungi staf kami. Kami akan selalu berusaha keras untuk memenuhi kebutuhan Anda dengan pelayanan yang tanggap, ramah, dan responsif. Terima kasih atas ulasan Anda yang sangat baik, kami berharap dapat menyambut Anda kembali di hotel kami dalam waktu dekat.Salam hangat,Muhammad Noval Muqorrobin.General Manager.Grand Valonia Hotel, Cafe & Park.
Guest User
Deluxe Room
Stayed in Sep 2024
Booked for others
2 review
10/10
Outstanding
Posted on Nov 6, 2024
The clean facilities of the room are quite large for the affordable price.
Original TextTranslated by Google
Response from Property: Dear Loyal Customer,Salam hangat dari Grand Valonia Hotel JemberKami ingin mengucapkan terima kasih atas ulasan Anda yang sangat positif mengenai fasilitas hotel kami. Kami sangat senang mendengar Anda puas selama menginap di hotel kami. Kami berusaha keras untuk memberikan fasilitas yang nyaman dan berkualitas kepada semua tamu kami, dan sangat memotivasi ketika kami mendengar bahwa upaya kami membuahkan hasil. Jika Anda memiliki saran atau permintaan khusus lainnya, jangan ragu untuk menghubungi staf kami. Kami akan selalu berusaha keras untuk memenuhi kebutuhan Anda dengan pelayanan yang tanggap, ramah, dan responsif. Terima kasih atas ulasan Anda yang sangat baik, kami berharap dapat menyambut Anda kembali di hotel kami dalam waktu dekat.Salam hangat,Muhammad Noval Muqorrobin.General Manager.Grand Valonia Hotel, Cafe & Park.
Heru
Deluxe Room
Stayed in Aug 2023
Family
1 review
10/10
Outstanding
Posted on Oct 1, 2023
Great service and got a deluxe room at a promotional price...amazing...next come back again
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Haris Adam Febrianto
Standard Double Room
Stayed in Jul 2023
Solo traveler
1 review
4.5/10
Posted on Aug 22, 2023
How about it, sorry for wrong expectations I thought the level one, the person taking the photo was wearing the level one hahaha
Original TextTranslated by Google
Alfin Safitri
Standard Double Room
Stayed in Oct 2023
Traveling with friends
1 review
10/10
Outstanding
Posted on Nov 26, 2023
Really recommend for holidays
Original TextTranslated by Google
Azzami
Executive Suite
Stayed in Nov 2023
Family
2 review
5.5/10
Posted on Dec 26, 2023
I stayed with my family type room suite. There are cockroaches in the bathroom and bedroom. Looks less clean. When we had breakfast at 9 o'clock at the restaurant, a lot of food had already run out and had not been refilled. In the end we chose not to eat, and ordered food online.
Original TextTranslated by Google
Febiola
Standard Double Room
Stayed in Dec 2023
Solo traveler
40 review
10/10
Outstanding
Posted on Mar 11, 2024
Bagus buat healing
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Response from Property: Dear Mrs. Febiola, Warm greetings from Grand Valonia Hotel Jember We would like to thank you for your very positive review of our hotel facilities. We are very happy to hear that you were satisfied during your stay at our hotel. We strive to provide comfortable, quality facilities to all our guests, and it is very motivating when we hear that our efforts are paying off. If you have any suggestions or special requests, please do not hesitate to contact our staff. We will always try hard to meet your needs with responsive, friendly and responsive service. Thank you for your excellent review, we hope to welcome you back to our hotel in the near future. Warm regards, Muhammad Noval Muqorrobin. General Manager. Grand Valonia Hotel, Cafe & Park.