Find 5-Star Hotels in Washington D.C.

Can’t say enough about how fabulous our stay was! From the moment we arrived we were met with excellence. As regular travelers we’ve noticed that customer service isn’t what it used to be but the staff at the Conrad most definitely changed our mind. Everyone we encountered met us with smiles and genuine care and concern; seems like a small thing but it truly goes a long way. Aside from the staff, our room was everything a more. A gorgeous view, extremely spacious, comfortable bed, and the shower 😍 cue the hallelujah chorus! The temperature and pressure were absolute perfection. We truly had an amazing stay, so much so that I think Conrad might be our new staple for all of our travels!

The hotel was so-so, a bit old. I don't remember much about it, I didn't even take many photos. The parking fee was extremely expensive. That's typical of hotels in the US. However, this hotel charged for half a day or a full day's parking each time you went out.

The location is great! It's not far to walk anywhere. The service quality of the hotel restaurant is very poor. It is not recommended to eat there

The hardware of the hotel is great, from the lobby to the indoor facilities, it is in line with the grade of St. Regis. But the service is really disappointing. It took more than 30 minutes to ask for a pair of slippers, and I waited for an hour and a half for a toothbrush, but it still didn't come. I called to ask, and the reply was: I forgot! I checked out on the third day and told the person in charge about such bad service. This person said sorry, but he was actually very arrogant and didn't apologize sincerely. No one helped with the luggage when I left the hotel. The guy at the door didn't leave at all. Well, I saved the money for a cup of coffee. DC St. Regis, no chance next time!

The hotel room was clean, spacious, and comfortable, exactly as pictured. Amenities included Balmain toiletries, a kettle, bottled water, and slippers. The location was excellent; the White House was right outside, and there were plenty of great dining options nearby.

The service is average. The shower items are not updated in time. It is very close to the Tidal Basin. It is the best choice for viewing cherry blossoms. It only takes a few minutes to walk from the hotel. You can see the Jefferson Memorial in the room

The room is very good, the furniture and bedding are very new and clean, and it is tidy every day without tipping. In the end, we realized that when we gave a tip (it was the last day), we also gave each of my family of four bathrobes, disposable fur mops, and snacks. The common room I booked was automatically upgraded to a sea view twin room! The service at the front desk is also very thoughtful. You can answer any questions about bottled water for free. You can ask him how many bottles he wants, and you can drink lemonade and orange juice in the lobby. There is no time to swim in the heated swimming pool. The underground parking lot costs 10 knives an hour and 75 knives overnight. Wharf has a good environment for shopping and eating, and the sea breeze is comfortable. I strongly recommend this hotel!

The location is excellent! Make sure to book a room with a monument view; it's directly facing Freedom Square, offering an expansive view of the monument. The front desk staff are all very friendly. The hotel is modest, not overly luxurious – Marriott seems to be positioned a bit lower here than it is in my home country.

This stay was a complicated experience. The hotel is popular, but the service response is really not up to par. There is a long queue for check-in and check-out. The room request cannot be processed in time, which makes people anxious. The lighting design of the room is unreasonable. There are only floor lamps and table lamps, which are dim at night. And there is no drinking water, which is too inconvenient. However, the sanitation is very clean, which is worthy of recognition. The sound insulation is poor. If there is any movement outside, it can be heard clearly in the room, making it difficult to sleep well. In addition, the decoration is old and the corridor is gloomy, which makes me feel creepy when walking at night. It is affordable and has a five-star brand. If the budget is limited, it can be used. But the hardware and service are in urgent need of upgrading, otherwise it is difficult to retain guests. I hope it can be improved.

The room is super nice and the staff is so welcoming and got my husband and me upgraded to a room with a balcony which has the best view ever in town. The hotel has everything, gym room, swimming pool, restaurant, you name it. Everything is perfect!!! Highly recommended!!!