Featured facilities: Pool, Full-service spa, Room service
Great
179 reviews
9.0/10
1 night
From US$79
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9.6/10
Amazing
MMihai_BDefinitely Number 1 Ultra Luxury Property in Cambodia! Everything is superlative, accessible location, great views, best rooftop in Phnom Penh, many FB outlets. Amongst all what Rosewood does really well is impressive personalized service from line staff to Managers. Great culture of luxury hospitality indeed. Highly recommend and definitely will return. I doubt you can stay at a Rosewood anywhere in the world at this value. It's a must experience!
IImounThe location is decent, and it's convenient to get to by car. The service attitude is good, and the hygiene is excellent. There's a swimming pool. It looks beautiful and is quite photogenic. The parrots in the hallway are adorable.
GGuest UserThe overall quality of this hotel far exceeded my expectations. From the moment I stepped into the lobby, I was deeply impressed by both the ambiance and the service. The lobby's design is simple yet elegant, with soft, non-glaring lighting that instantly melted away my travel fatigue. The front desk staff were professional and patient; even with many guests, they maintained their smiles and spoke gently and politely, making the check-in process incredibly smooth. The room itself truly showed the hotel's attention to detail: the bed was clean and comfortable, with high-quality linens that made me feel instantly relaxed. The shower had great water pressure and consistent temperature, and the bathroom was spotlessly clean, making me feel very secure. Even the air felt fresh and pleasant. Throughout my stay, every hotel employee maintained an exceptionally high standard of service. Any issues were addressed immediately without delay. Whether it was replenishing supplies, cleaning the room, or asking for local information, I always received a patient response. This meticulous and sincere service made staying here a true pleasure, not just a regular accommodation. It provided a real place for me to rest and recharge during my busy travels. This was a very enjoyable experience, and I will not hesitate to choose this hotel again. I genuinely recommend it to anyone looking for a high-quality stay. [ThumbsUp]
GGuest UserThe location is lovely and as you arrive there’s a real wow feeling.
The service is excellent and the whole team are delightful.
The pool was beautiful and the gardens were really lovely.
It was really quiet when we were there so the restaurant was often empty besides us which felt a bit strange. The food was fine but could have been hotter, it felt that presentation took priority over heat. The prices in the restaurant seemed quite high.
I love the idea that this place is eco friendly however if guests are expected to top up water bottles the water stations should be clean and inviting.
The gym was a bit scruffy and not inviting but then I wasn’t there for that!
The place is relatively new however there were definite signs of the rooms being tired but I think if cleaned more would make the place look spectacular - which I guess is the desired effect. Eg. Our courtyard was very scruffy and not welcoming. The TV wasn’t working and the windows in the apartment desperately needed cleaning.
Some little touches and attention to detail would bring this back to the 5* glory that it should be.
Overall we enjoyed our stay and hope that the management team take my comments on board because I think it could be fabulous.
GGuest UserI requested for the hotel pickup service, the driver was late and I waited for an hour for my ride. ONE HOUR. Communication was not good cuz the staff kept telling me the driver is parking, the driver will meet me yadayadayada when in fact he was simply just LATE. I could’ve taken the taxi but instead I waited an hour in the HEAT in a city that I have never been to. Safe to say I won’t stay with them ever again. They did void the charges to my ride but honestly I don’t see any other possible way.
Location: very close to the old airport but soooo far from the new Techo airport. To be fair, nothing is close to the new airport so I’ll give them that.
Cleanliness: ok
Placesto buy things: a supermarket and KFC and Starbucks nearby, not bad if you are not picky
Value for money: I did not look into other hotels but for its pricing I guess it’s ok? With acceptable amenities, very big bed, but lots of Chinese…
AAnonymous UserOverall, it's pretty good. The decor is lovely, and breakfast was decent.
Cleanliness: It was fairly clean, though the room felt a bit damp.
Ambiance: The environment was quite pleasant and had a lot of local character.
Service: The service was fine.
SSHERRY Jan13Residence room is not like phone ,but the manager help to upgrade it , do we got a wonderful stay and get a better view!
Morning buffet is good!
__WeChat15291****Every time I visit Phnom Penh, I stay at this hotel. The breakfast is fresh and plentiful. The pool and gym are clean. The hotel staff are enthusiastic, and the parking security guards are amiable. The foot massage parlor on the first floor of the hotel is also really nice! Plus, there are so many mango trees in the garden outside. It's also very close to the Royal Palace, less than 200 units away.