Find 5-Star Hotels in Pune

I had an absolutely amazing stay! Everything from the hospitality to the cleanliness and ambiance exceeded my expectations. The staff was incredibly warm and attentive, making us feel right at home. What truly made the experience unforgettable was the thoughtful complimentary arrangement they made for a birthday celebration. From the beautiful decorations to the surprise cake, every detail was taken care of with such care and effort. It added such a personal and memorable touch to our trip. Highly recommended for anyone looking for a perfect getaway with exceptional service and thoughtful gestures. Would definitely love to come back again!

Fariyas Resort in Lonavala is a gem of a getaway, combining scenic beauty, excellent amenities, and warm hospitality to create a memorable experience. Nestled in the picturesque hills of Lonavala, the resort's location is one of its standout features. Surrounded by lush greenery and serene views, Fariyas offers a perfect escape from the hustle and bustle of city life. Its proximity to key attractions like Tiger’s Leap and Bushi Dam makes it an excellent base for exploring Lonavala. The resort is well-known for its impressive range of amenities, and they certainly lived up to the expectations. The highlight for us was the pool and water park area, which is perfect for families and solo travelers alike. The pool was clean and well-maintained, providing a refreshing dip amidst the scenic surroundings. The water park, complete with slides and splash zones, added an element of fun and adventure to our stay. It was wonderful to see both kids and adults enjoying themselves in this thoughtfully designed space. Dining at Fariyas is another aspect worth praising. The buffet spread for both lunch and breakfast was extensive and delicious, catering to a variety of tastes and preferences. Breakfast featured a mix of continental and Indian dishes, with highlights like fresh pastries, dosas, and flavorful coffee. Lunch offered a more elaborate spread with live counters and delectable desserts, ensuring that every meal was a feast. The attentive staff at the restaurant further enhanced the dining experience with their courteous service. The bar at the resort is a cozy and inviting space, perfect for relaxing with a drink after a day of exploring. The well-curated menu of beverages, both alcoholic and non-alcoholic, ensured there was something for everyone. The bartender’s recommendations were spot-on, and the ambiance added to the charm of the evening. A special mention must be made of the resort's Christmas décor, which was absolutely delightful. From twinkling lights to thoughtfully arranged festive displays, the entire property exuded holiday cheer. The Christmas tree in the lobby was a particular highlight, and the effort to create a warm, festive atmosphere did not go unnoticed. It truly added a magical touch to our stay, making it all the more memorable. Overall, Fariyas Resort seamlessly blends luxury and comfort with its stunning location, exceptional amenities, and attentive service. Whether you’re looking for a family vacation, a romantic retreat, or a solo getaway, this resort has something for everyone. Highly recommended for anyone visiting Lonavala, especially during the festive season when the resort is at its vibrant best.

Location and service wise OK: one slight negative comment the supportive personal is too much sometimes, with sitting manners in the morning, keep pushing things or they need to be avoided by the customer while they are doing their job.

1 The network is very bad, often disconnected from the network can not bear. 2 The room is quite old, there are a lot of mosquitoes, and the rest is not good at night. 3 The outside environment is very good, but what is the use? Not sleeping outside. 4He belongs to Marriott Group, but Marriott members have no rights to book here, and I don't know why Marriott cooperates with such an old hotel.

The service staff were great and the facilities were good. It was welcoming with all the photo taking and welcome drink. Just that the room is near the station and I can hear the train and also smelled smoke in my room though I requested for non-smoking room.

Overall it's good, room is clean except that I have problem using power plug type G (UK) in the room (unable to plug in). Called for room service to request for a converter or extension, room service promise to call back in 10 minutes but there's no feedback at all then. No iron in the room although there's an iron board. I only found it out last minute, I don't have time to request for it as we are in a rush to prepare to check out. Suggest anyone need an iron to request it beforehand upon check-in to the hotel.

Here is a review you can post on Trip.com for The Orchid Hotel Pune: Title: Disappointing stay – poor service and unfriendly staff Rating: ★★☆☆☆ (2/5) I stayed at The Orchid Hotel Pune recently and had a very unpleasant experience. I requested airport pickup, but reaching the hotel to confirm this was extremely difficult – poor communication and no one seemed responsive. When I finally arrived, the staff came across as cold and unwelcoming, which set a negative tone for the entire stay. To make matters worse, the hotel strictly enforces a ”no outside food” policy. This felt unnecessarily restrictive and inconvenient, especially when you want basic flexibility as a guest. Overall, the service lacked warmth, the communication was frustrating, and the policies made the stay uncomfortable. I would not stay here again and cannot recommend it to others looking for a hassle-free, friendly experience.

Amazing everything

I stayed here one night while in the city for some business meetings. The location is quite good, in the city center. Room and washroom are both quite wide and spacious but a bit outdated, furniture results a bit work out, anyway for one night in the city it’s ok. Breakfast quality was a bit average, but you can find both Indians and continental options. Gym is basic, but with a good variety of machines and a very nice view over the city during sunrise. Something to improve: I found some black hair under the sheets (I am blond) and the room was a bit dusty: suggest the hotel staff to care a bit more about cleanliness.

Location is quite far from Hinjewadi and Pimpri area, it was about 30 - 45mins commute depending on traffic condition. Food varieties in the hotel for breakfast and dinner were quite limited and mostly are Indian foods. Propose to add more International variety to cater for different needs. Room was fine and comfortable, but housekeeping can be better with hair strands can be found on the bed regularly. We have booked the Business traveler package, and confirmed with the staff during check-in that we were entitled to 2 free laundry per day, but was eventually charged for the service. Need to be more transparent in this aspect as we were using this service on the assumption that it was free.