Politely, I will just say this hotel is not a 5 Star hotel...maybe not even 4 Star. There are multiple reasons but I will say that one of the biggest reasons is mainly because of the front desk. They lack the understanding of genuine hospitality and a true 5 Star experience which goes above and beyond. To Mr. R.S. Gupta…it is time to make some serious changes at this location. 🙏🏽
It's really the mountain courtyard, we loved our stay there, checkin process was smoot, staff was very humble and helpful, especially they have great chefs, and breakfast has so-man options and all are awesome, don't forget to have jucie, cheese omlete, we loved our stay, ordering food from rooms is bit expensive, suggestion to management to provide some magnetic stickers to customers with their logo, since it looks good. Thank you for your hospitality, and i really like to visit again in future with my family