Featured facilities: Pool, Full-service spa, Hot springs
1898 reviews
8.8/10
1 night
From €66
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9.7/10
Excellent
KKwanLocation: The hotel is located in Panzhou Square, a commercial complex
Facilities: The rooms are comfortable and smart
Environment: The sunset view is great, and breakfast is served in the revolving restaurant on the 30th floor
Service: The front desk upgraded the room to a higher floor, and the robot brought children's toothbrushes, which made the children very happy
GGuest UserThis stay was truly fantastic! I was greeted by Xiao Wu, who not only thoughtfully prepared fresh welcome fruit in advance but also patiently and meticulously explained all the hotel's facilities—from the gym's opening hours to pool safety precautions—everything was explained clearly. Her warm and attentive attitude throughout made me feel incredibly welcome. With such a professional and considerate butler, the stay was excellent, and I'll definitely choose this hotel again next time. Xiao Wu deserves full marks!
AAnonymous UserWyndham Hotels in the United States, one of the world's largest hotel groups with 43 years of history, also has one in Xinyi and is ranked first in luxury hotels on the Trip.com platform, so I deliberately went to experience the stay. The hotel is located in the Lotus Lake Scenic Area, surrounded by green waters and clear mountains, beautiful scenery, fresh air, and a green green open with purple and red flowers, which makes people feel refreshed.
The hotel lobby is magnificently designed, the public areas are decorated with artistic atmosphere, and the fresh flowers are emitted in the space with a faint fragrance. The room I stayed in faced with the lake view, standing on the balcony to enjoy the lake and mountains, it was very pleasant.
The hotel's hardware is first-class, impressive and first-class service. The front desk staff Chen Enmei and Li Yanshan are polite and courteous, and they are never tired of asking questions, making people feel at home. Say to them again: thank you
MM23675****This is considered one of the more expensive hotels in Gaozhou.
I chose this hotel because I didn't want to clean the room after returning home.
The room itself was okay.
However, the breakfast service was terrible.
Plus, a kid was chasing me around trying to collect money. It wasn't about the money; the experience was just awful.
The main problem was that the breakfast itself was very mediocre. I saw there was a swimming pool, but when I arrived, I found that the outdoor pool and the outdoor pool were shared. Thinking it might not be very clean, I didn't swim.
GGuest UserFacilities: Newly opened hotel, all facilities are relatively complete, the room has Tmall Genie, more intelligent, I like it very much
Hygienic: It is still very clean, the bathroom is separated from wet and dry, and there is a makeup mirror on the sink, which is very intimate
Environment: The environment is good, very elegant feeling, there are Huazhou special beef mixed water, beef stew powder, etc.
Service: The front desk manager Jingjing is warm and thoughtful, and the efficiency is very high. Seeing that we have a lot of luggage, he also took the initiative to help push the luggage cart upstairs!
SSally_Yang0708We booked a deluxe king-size room. When we checked in at the hotel front desk, the front desk lady upgraded us to a river view king-size room for free. After we checked in, the housekeeper lady kindly gave us welcome fruits and travel guides for nearby scenic spots. We returned to the hotel after going out for fun in the afternoon. As this place is close to Ma'an Bamboo Sea and surrounded by mountains, it is cool after nightfall, so we need to turn on the heating. Later, as there was a problem with the heating in the room, the housekeeper lady (Xiaoqing) helped coordinate the upgrade to a hot tub suite, which is on the 5th floor of the hotel and has a swimming pool, gym, and free laundry room ~ The view is mountain and river views as soon as you step out of the terrace! Later we played for one more day and stayed for another night. The hotel also extended our stay for free at the price of a deluxe king-size bed. It was really great. 👍For breakfast, since there were not many people staying, the lady will give you a menu to order from, and it will be cooked immediately. I asked the lady in the restaurant, and she said that a buffet will be opened when there are 20 people. Since I checked in on a weekday, it did not meet the standard for a buffet, but this did not affect the quality of the food. There were both Chinese and Western food. Moreover, the lady's service attitude was really good. The two ladies who helped with the check-in at the front desk were also very good. I don't know why my room card couldn't be swiped in, and she immediately went upstairs with me, saying that in case it couldn't be opened again, she would go upstairs with you~ Overall, the service was very good. I gave the hotel a little suggestion on the equipment and facilities. I believe that the ”AVANI” brand hotel will get better and better. At least it is good to give guests a warm and heartwarming attitude. 😌 Next time I come to Xinyi, I will continue to choose Huajian Avani Hotel
GGuest UserThe room is clean and sanitary, and the environment is very good! Maybe the occupancy rate was too high during the May Day holiday, and the room attendant was too busy and exhausted. When asked to help get toiletries, she only brought one set, and another person's toiletries were not brought. When we asked her to help get another set, she started complaining, saying that she had been busy all day and asked us not to call her again. But it was obviously because she took less that she had to run an extra trip. It was not us who intentionally made her run around. In addition, maybe there was a shortage of staff during the holidays, so they temporarily hired part-time staff. The waiter actually asked the guests where the restaurant was? I'm new here. Fortunately, I knew the location of the restaurant when I checked in, otherwise I would not be able to give directions to the waiter. 😅😅😅