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Amazing spot for pacific coast views

The room is comfortable and very good

The environment, location, facilities, including the front desk service are very good, especially the environment, but today's dinner experience is really disappointing. First of all, after we ordered the meal, the first pre-feast was quite fast, but we did not prepare a plate for us. We beckoned to send it over after we called, and there was no such normal restaurant error of due apology, and secondly, after serving the pre-order, we waited for nearly 30 minutes. No dish came up, no one explained, the restaurant manager skipped us several times on the tour, there were not many people in the restaurant at that time, (there were two of us who were Asian faces) was not a peak meal time, waiting for us to call a waiter over, The waiter (the Indian woman) said very bluntly, I think they're doing, and then left. Too angry, when we went to the front desk to complain, their manager appeared in front of us like a wind (before turning a blind eye to us in the restaurant), and apologized and said that the meal was delivered to the room. Exemption from dinner costs). Apologizing for the apology, the attitude is not sincere at all, the inferior service attitude of the evening restaurant directly lowers the level of Hyatt, this kind of restaurant (hotel) that sees people ordering, directly pulls black. [Weak] [weak] [weak]. (Breakfast service was good, we asked and learned that dinner was not the same team).

Unpleasant stay experience. At the time of check-in, there was no door*** at the entrance. Someone was in front of the registration. After leaving the question, the front desk staff did not take the initiative to receive it. I also asked for the initiative to go forward. There was no smile in the process. Applying for a crib at check-in, one is bad, and I don’t see it until I leave it. The breakfast was delivered to the room and it felt a bit like a fast food, cutlery plastic. When I checked out, when I asked if I could give me a bill, the service staff threw two sheets of paper at hand. I was shocked. I asked if there was an envelope and then I threw it. The details of such a service made me think that I lived in a normal hotel. By the way, the hotel will charge an additional $30 environmental fee, saying that the hotel is built in a protected area...

recommend! A very romantic hotel in Carmel. It is a 12-minute walk from the small street in the city center and a three-minute walk from the beach. You can watch the orange beach sunset in the room. The building and decoration of the hotel have a Spanish style. There is a garden with good vegetation. Many places are suitable for internet celebrities to take photos. Breakfast is very careful. In the evening, there are sangria wine and chocolate cookies. The rooms are relatively small, but the hotel service is very warm