Find4-Star Hotels in Klaeng

"This was our second stay at this hotel, as our first experience was excellent and encouraged us to return. However, we were unaware that the hotel had expanded with a new area located approximately 500 meters from the original buildings, making it inconvenient to walk between the two zones. We booked the same hotel but ended up in the wrong building. It would be helpful if the hotel clearly labeled this new area with a distinct name, such as ”New Building,” rather than ”Garden Wing,” which caused some confusion as we previously stayed in the original garden zone. The hotel is now much larger, and the rooms are spacious and well-equipped with essentials. Unfortunately, cleanliness fell short this time, as we noticed some stains on the blanket and towels. We chose not to raise the issue as we wanted a hassle-free stay. The location is not ideal for visiting nearby attractions like coffee shops but is conveniently close to a 7-11. While we appreciate certain aspects of the hotel, we might not return for a third visit and would prefer staying in the ocean zone instead."

"We had an amazing stay! The camp was brand new and very clean. The beach sand was so soft! We want to thank Joey, the wonderful and attentive Camp Cayla staff who made our stay great. As soon as we arrived he arranged everything according to what we liked. He asked us if we wanted to rent a scooter which we choose to do and he organised everything! In the middle of the night we didn’t know how to turn the aircon off (we were holding it too far away) and he was at our door within a few minutes and showed us how to turn it off. He was always on-site and took care of us well! The room was very clean, comfortable and cosy. There were some small ants but that’s expected. We had insect spray so it was fine. Negatives: The property is not fenced so there lots of dogs that come very close, this maybe an issue for people that have a fear of dogs or if there’s small children playing around. The bar/ restaurant/ reception area is not ready yet, there is no where to buy food close by."

"Great location. The beach is great, easy to access. Hotel stuffs are friendly and helpful, even security guard is very friendly. The room is not in great condition. It is a bit old and needs some maintainance."

"The hotel is great! The pool is big, there is a sauna. The rooms are clean. There is a good bar/cafe nearby. 7-eleven, Amazon Cafe - also nearby. If you have decided to visit this area, then I recommend the hotel. Endless coastline, clean sea, very few people. Only on weekends do Thais come to relax: they have picnics on the beach and visit numerous cafes with fresh seafood. In general, for those who are tired of noisy and crowded Pattaya and have the strength and opportunity to get here - it is worth a visit. Twice a day a small bus runs to/from Bangkok (the journey takes about 5 hours)"

"1) location - very near the beach (5 minute walk) and near seaside restaurants and 7-11 convenience store but still very quiet and private 2) room was very spacious, clean and well organized with extra, separate beach towels and bath towels plus bath robes 3) staff was courteous and helpful - even got a 2 hour early check-in since it was the middle of the week and not to many guests arriving yet 4) rooftop pool was warm and and the positioning of the infinty edge made you think it ”extended” to the sea which brings me to the next great point - a very very nice view of the beach and surrounding areas."

"The room is clean, very spacious, the facilities are very complete, the service is very good, the only criticism is the bathroom smells of the sewer. Other than that, it is very good value."

"Novotel is a great choice for an out of town location. Breakfast can be improved ,beach area and water was great with lots of lounges around pool and grassed shaded areas at the beach.rooms are basic but clean and comfortable, hotel upgraded us to deluxe rooms oupon check in, there's a beauty of a restaurant across the road, very good food with cheap prices and lots of everyday items for sale,"

"Cleanliness - The room was fantastic, spotless in fact, 5/5. Location - I give this 3/5 because the hotel is located at a beautiful beach. However, the street around the hotel has nothing else on it (not the fault of the hotel obviously). The beach itself is beautiful, I will repeat, but only immediately in front of the hotel. The rest of the beach is very dirty. Service - This is where this hotel becomes a real disaster, and if I could I would give this section 0/5. We checked in around 11pm to 11:30pm. The staff came to the counter while watching a movie on his phone and left the movie playing full volume whilst looking for our key. After a very long process of checking the computer he led us to a room. He stumbled a lot on his way and appeared drunk. When we got to the room, he looked inside and told us it was already occupied. He told us that our room had been sold to someone else because we were late checking in and led us back to the reception where he walked off somewhere without telling us any more information. We stayed at the reception and used the bathroom facilities in the meantime. I also proceeded to contact trip dot com's customer support to let them know about the issue. After a while had passed he came back and walked past us to the bathroom. After coming out of the bathroom he led us to a new room and told us that this room was now available. The whole thing was bizarre and we were caused to worry unnecessarily by being told that we didn't have a room. I cannot think of any justification for his actions and it started off the stay at this hotel very poorly. Amenities - The amenities provided by the hotel were adequate. They included a bottle of water in the room. I do like when hotels provide toothbrushes and other smaller things so that would be the difference between me providing a 4/5 and a 5/5 for this part."