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Great accommodation with clean rooms, and a convenient location. The stay was comfortable and relaxing. Would definitely come back again!

The description of the apartment is incorrect and misleading information provided. We were being advised ”If you wish the 3 br I suggest cancelling the reservation and rebooking and book the Standard Family Suitee” which we did and it turned out that the third bedroom that we have is a utility room,, with a washing machine and just a ventilation fan in the roomwith no windows and very small, and it mentioned 2 futon beds which was wrong. Instead there was a bunk bed. The room was stuffy, smelly, no air condition. We ended up renting another room for the third person as the utility room is not liveable. It will be good if it is fully indicated that the third room is in such bad condition in the description instead of putting misleading information. Very dissappointed with it as it doesn't match what mentioned though the service of the staff are good, very helpful, but still not able to do anything. The other 2 rooms are normal and up to our expectations.

Wifi is not available. And assistance is also not available. I sent a message to the contact person sent to my email. When I informed her of our arrival, she acknowledged. But when I am already asking for assistance on the internet or wifi connectivity which is very essential for our stay, no response and no assistance was provided. We can't also connect with the internet for the Smart TV. The air-conditioning of the room is not also properly working which causes additional discomfort, though electric fan was provided to support the airdondition. These are just the areas that needs improvement to make the P3000 plus payment.

The view from the room on the top floor was beautiful. It was only a minute's walk to the Venice Grand Canal Mall.

I contacted them late at night, but they responded kindly. The location was convenient because it was next to SM Aura. At first, I checked the street view through Google Map. I wasn't sure if it was the right accommodation. It seems like the Google Map location needs to be corrected. However, overall, the reception was friendly and the accommodation facilities were cleanly managed, so I am satisfied.

Good location nearby to malls and some interesting establishments!