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9.3/10
Great
GGuest UserWe are disappointed we were staying in an handicapped room we could not use the bathroom at the same time under penalty of being soaked, at the price we paid more than 300€ this is unacceptable.
In addition, the room did not have an airlock and overlooked the corridor, which made it very noisy and our nights were very disturbed. I think I will no longer use your site to book because we have already stayed in this hotel 3 times through another site and this has never happened.
Sincerely
J.B.
GGiantHThis is an amazing location! Love the views and the cleanliness of the hotel, it’s very convenient too as it’s right above the restaurant, it’s has local mart and pharmacy just right beside!
Nevertheless the view are just amazing, I wish to stay more nights here.
GGuest UserA bit pricey but understandable given it was peak tourist season. The service was immaculate. Spent most of my mornings in their rooftop bar which is really great with great views & service. The room itself was large enough & the hotel is very close to the beach & all the best restaurants. The restaurant is highly recommended. We really enjoyed the break buffet which offered a lot of options. Would highly recommend.
WWalshPatRoom serviced every day by really friendly staff.
Breakfast was great and again wonderful staff!!
Receptionist was so helpful with transportation to Barcelona after our stay.
Location was excellent. Would have no hesitation in recommending.
GGuest UserThe food is fabulous. We tried the dinner and breakfast buffet, both are fantastic!! Highly recommend the dinner buffet, they provided unlimited seafood and cooked right in front of you and unlimited dessert.they kept refilling dessert even after 9:30pm. (The dinner lasts from 7:30-9:30pm)I like the chef as he always smiled and give us a generous amount of food! There were yummy steak, pork, salmon, cheese, salmoni. And for the dessert, they also got ice cream and chocolate waterfall!!!!
Really recommend ordering their dinner and is really worth it!
GGuest UserFirst the positives, the staff was friendly and helpful. The food was really good. The outdoor spaces were beautiful. We didn't keep the air conditioning on because the system was old-fashioned, the machine made a really loud noise and the blowing was quite strong. However, the biggest minus was that the gym's age limit was 18. I would recommend setting it to, for example, 14 because young people are keen exercisers. Likewise, the spa was a disappointment because the children couldn't get there. It was also a surprise that the hardest sunbathing spot was forbidden to children. If you don't want families with children in your hotel, it would be good to let them know.
GGuest UserOverall the hotel was good. We found some of the staff very offish and inflexible. It was weird that on two mornings they ran out of eggs and couldn't make fried eggs. Overall the food was good. Problem also with the coffee machine and staff not willing to make a decent cup for their guests. The bedrooms are of reasonable size but it is strange that the shower has a glass door and is part of the bedroom and is the tiny sink. There are no wardrobes in the rooms either. This hotel is part of the golf complex with nothing else nearby. Definitely need a car.
GGuest UserHotel located near the Lloret football stadium, a little away from the agitation and near the streets offering shopping. Around 500m from the large beach. This hotel is very clean. The staff were very friendly and also speaking French. The room was beautiful with its swimming pool that lights the night. The buffet was right. It was a little bad to note that drinks are paying and not included. The breakfast is continental type with coffee, confectionery, eggs, bacon, cheese, cereals, ect... It is all you want. Access to the indoor pool, Spa and sports facilities is paying. That is also bad. The final price is better to be determined with the options included than to have to walk with his bank card for drinks and facilities. I recommend this hotel for seniors but not for young people, for 30 years, for quarantine or for 50 years. To relax, be calm, this hotel will be ideal for you and especially there are no children and that, when you want to rest, it's great!
GGuest UserThe hotel is ok, but the service is quite bad. There are no people at the reception, so I communicated with them via what's up. While they claim 24h support, they don't respond in the evenings. The what's app bot is terrible: every time you start convesation, you recieve a few messages from bot, which are completely useless, connecting directly to people would have been way more convinient. Also the support itself is not great at some aspects, like I informed them in the beginning of our stay that the light above the bed works badly, like it works for short time, then it stops and asked to change the bulb, which they didn;t do during the whole duration of our stay. In some cases they were helpful, I must admit, but nothing special. The breakfasts are also quite bad and below from what you expect from 4 stars hotel (even in 3 starts in Spain I got better breakfasts). Overall, this electronic receptions feels very liveless. The condition of the hotel is also quite poor. Like there is massive hole in the ceiling in the passage close to the restaraunt, bucket under this hole and it doesn;t seem like they are going to fix it. I would not recommend this hotel.