Find 4-Star Hotels in Brussels

This hotel had a great atmosphere. The location was excellent, with fantastic access to public transportation. A stroll through the botanical gardens was also very pleasant. I received an email saying my room was ready before the official check-in time, which allowed me to get into my room early – that was a real lifesaver! The breakfast had a great variety and was absolutely delicious. The salad and waffles were particularly good.

The room had a classic, old-money style decor, which was generally quite nice. The air conditioning wasn't very effective, taking a long time to cool down the room. The breakfast, however, was very good with a wide variety of options. The location was excellent, right in the heart of the old town, making it convenient to get everywhere.

Good value for money and the location is quite good. It's only a 3-minute walk to a large shopping mall - City2. The room isn't very big, and it's like a beehive with no view at all. However, the cleanliness is acceptable, and the breakfast is just okay. There's no variety even after staying for three days, so don't expect someone to cook you an omelet or fried eggs. The breakfast selection is very average.

I am very disappointed with my stay at this hotel, especially considering the price and its 4-star rating. When we checked in, I politely asked if it was possible to have a room on a higher floor. The receptionist responded rudely, saying, “No, you came too late. You should have come earlier.” This was surprising because we arrived at around 3:30 PM, and check-in starts at 3:00 PM. After getting to our room, we noticed there was no hair dryer, even though one was listed as an in-room amenity. I called reception and was told that one would be sent up “in a moment.” We waited for over an hour, but nothing arrived. The most frustrating issue was that the room lights kept turning off every five minutes, and the curtains would automatically close every five minutes as well. This made it extremely difficult to get anything done. We called reception again to report the problem, but the staff member struggled to understand what we were explaining. After repeating the issue several times, he simply said he would send someone to the room and then hung up. Another hour passed, and no one came to help. To experience so many problems within just the first few hours of our stay was incredibly disappointing. For the price we paid and the standards expected of a 4-star hotel, the service and maintenance fell far below expectations. I hope the hotel improves both its customer service and its response to guest issues, as this was not the experience we were expecting.

The hotel is a short walk from the central train station, and it's downhill, which makes it a bit easier with luggage. However, it's a cobblestone path, so it can still be a bit tiring. The room is spacious; I think it might be an accessible room because there are grab bars by the toilet. The shower drain was very slow, and water overflowed into the entire bathroom. The bedding was clean, but the bed was a bit soft. This room actually had two single beds, so four people could comfortably stay here. There's air conditioning, and you can make it quite cold. There's no free bottled water, only tap water, so it's best to buy a large bottle from the Carrefour convenience store next door. Given its proximity to the train station, there are quite a few homeless people around at night, so it's best to avoid going out after dark.

A perfect location if you are using Brussels Midi station with plenty of food options around you. The room was exactly what we wanted with an ample sized sofa bed. The breakfast variety was small, but enough to satisfy you in the morning. You are a good 25 minute walk from the main tourist attractions of Brussels, but this is an easy walk.

This hotel is really old... Don't let the five-star rating fool you, it feels more like a three-star. The elevator is incredibly slow, from 1999! The furniture in the room is also very dated. The front desk sells bottled water in glass bottles for 8 euros a pop – ridiculous. As our Belgian client told us, the hotel's location is right between a safe area and an unsafe one. It's close to the light rail, but there's no elevator from the light rail station to the street level, which is quite annoying. Walking to the city center is fairly convenient though. For the price, it offers good value for money; other hotels in the same area are more expensive.

It is a new hotel next to Brussels-Midi station. The decor is very modern. The staffs are super friendly. The room is clean and comfortable. I really enjoyed it. They have a small cafe in the lobby and there are many place to hang out. There is also a small gym in the basement which is quite nice. Overall, it was a good stay.

Counter Staffs were really friendly and overall the ambience of the hotel was nice. The rooms abit small but the toilet was great

The hotel is very nice and modern. The staffs are helpful and friendly. The room is spacious and clean. The only problem is the location. It is not located in the touristy area. There is no easy public transportation to the grand place except by bus or taxi/uber. Walking to grand place takes around 30 mins passing through Brussels Park and Royal Palace. The positive point is that the area where the hotel is located is very quiet.