Brussels Hotels with Gym

The dominican is definitely worth every penny! 1 Street away from the busy shopping area grandplace, 200m away from metro, room is extremely comfort clean and spacious. Delicious breakfast, friendly polite and helpful staff.

The room was small but cozy, and the location was super convenient. The breakfast was delicious! A special shout-out to Ulysse and the gentleman in the floral shirt at the front desk. They helped me print my exam admission ticket, changed my room, and even helped me find the bus stop. I had a wonderful stay!

Best location you can ask for - quiet street, but right next to all the major landmarks, 2 min walk from Brussels train station, hundreds of restaurants within 5-10 min walking distance, 8-10 min walking distance from both Asian and local supermarkets. The room itself is a classic design, but a bit dated. The best was the 2 closets. there’s one next to the bed and one next to the bathroom. The bathtub shower is a disaster as water splashes out everywhere with the glass pane and the air ventilation is nonexistent. Hot showers mean everything will be fogged up and bathroom smells stay for a longer period of time. The gym is decent with a self-checkout snack bar. Weights are a little wonky. The adjustable dumbbell was half broken, only fixed by a very nice guest. The front desk staff were friendly and tried their best to meet our needs. The housekeeping was not. We called the front desk for a missing floor towel and the housekeeping never delivered it for 4 hours until I went down to complain. We also called for a tissue box since it was finished and It was also never delivered despite calling 4-5 times over the course of 2 days. We called in the morning, afternoon and night. Never delivered. That is the worst housekeeping staff I have ever met in my years of traveling around the world in 4 star hotels. It is either they are lazy as hell or the front desk never followed up on whether the items are delivered or not. That’s the reason why I wrote this detailed review.

The hotel's location is great, right near a subway station, and it's an easy 10-15 minute walk to Grand Place. The surrounding area felt safe, and there's a shopping mall nearby. We booked a family room for three. We dropped off our luggage first, and by the time we checked in, they had already set up the sofa bed for us. Although, according to my friend, the extended sofa bed wasn't very comfortable to sleep on. They also prepared amenities for three people. Overall, everything was good, except for an uneven transition between the bathroom and the room, which made it very easy to trip. The soundproofing was excellent; we didn't hear any footsteps or other noises. Each floor of the hotel has a dedicated water dispenser where you can get still water, sparkling water, and warm water.

The nicest budget hotel I ever stayed in. 24/7 free hot drinks, microwave and room size is big enough for 2 people. Hotel staff all are so friendly. Very close to the tram station Bailly. Just one note the way reaching to the hotel is quite a hike, so if you hate hassle with luggage, consider take taxi. But we are totally fine and very satisfied with this hotel. Thanks for making our stay very memorable in Brussels.

The hotel is very beautiful, not the best experience however. The attitude of the front desk staff, especially the female manager, was not accommodating. I expected friendlier and more respectful attention from a hotel of this caliber. Both the morning and evening receptionists were quite intransigent. The room I booked was not what I requested, apparently due to availability issues. I had to ask them to push the twin beds together to make one, which took a while to accomplish. They only followed this request because my booking agency intervened and spoke to management; otherwise, it would have been impossible. The next day, I requested a late checkout but was told ”no.” The woman at the front desk argued that it was the busy weekend and tha my reasons were insufficient, claiming that since they had already fixed my room the day before (or that I could have just slept on the original setup), they wouldn't bend the rules. This dismissive narrative made my stay even more unpleasant! You urgently need to train your personnel to improve their customer service skills.

I am very disappointed with my stay at this hotel, especially considering the price and its 4-star rating. When we checked in, I politely asked if it was possible to have a room on a higher floor. The receptionist responded rudely, saying, “No, you came too late. You should have come earlier.” This was surprising because we arrived at around 3:30 PM, and check-in starts at 3:00 PM. After getting to our room, we noticed there was no hair dryer, even though one was listed as an in-room amenity. I called reception and was told that one would be sent up “in a moment.” We waited for over an hour, but nothing arrived. The most frustrating issue was that the room lights kept turning off every five minutes, and the curtains would automatically close every five minutes as well. This made it extremely difficult to get anything done. We called reception again to report the problem, but the staff member struggled to understand what we were explaining. After repeating the issue several times, he simply said he would send someone to the room and then hung up. Another hour passed, and no one came to help. To experience so many problems within just the first few hours of our stay was incredibly disappointing. For the price we paid and the standards expected of a 4-star hotel, the service and maintenance fell far below expectations. I hope the hotel improves both its customer service and its response to guest issues, as this was not the experience we were expecting.

Room service has to be demanded every morning. Smelly sinknand shower had stains. But many towels and soap, also water kettle and instant coffee, was nice. Breakfast really expensive, hard to find breakfast stores nearby.

The room has been renovated and is clean, with no particular issues. Shampoo and body soap are provided as amenities. Although I didn't notice any construction noise, the hotel lobby and other areas seemed to still be undergoing renovation. The entrance shown in the uploaded photos is the main one, but it's not always accessible. It's unclear when it can and cannot be used. If this entrance is unavailable, you have to enter through the affiliated Mercure Hotel's entrance. However, the Mercure's door is very heavy, and I couldn't open it myself.

The hotel boasts a prime location, very close to the Brussels Grand Place, within walking distance. Numerous restaurants and shops are located downstairs. The hotel is currently undergoing renovations and upgrades. The rooms are spacious and comfortable, offering excellent value for money.