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For anyone visiting the Mayo Clinic (or Rochester in general), this hotel is absolutely fantastic. HUGE rooms - seriously, I've never seen so much cupboard and counter space in a hotel room - that are beautifully decorated and extremely comfortable. The kitchenette was a lifesaver as well... and we really appreciated that they loaned out burners and frying pans. And the location is never more than a 10-minute drive to downtown, even at peak times.

This was the second time we have stayed at this location and the service has been very consistent…ABSOLUTELY 100% EXCELLENT!!! It is nice to feel the workers truly care especially when most of the customers are dealing with medical issues that stay there. 😍

The Hotel was great, disappointed on check out as my sister who booked on her own paid $24 a night less than we did ! I felt like I was in that TV commercial about paying more than someone else. . . . I was shocked I thought your booking was the lowest the day I made it. Having said that, the hotel was great.

Clean room and comfy bed! Easy access to the Mayo Clinic buildings and shoppes (via skywalk or the street)

First time staying there.  Location was good for us.  Easy route to visit family from the hotel.  We did a 3 night stay.  Didn’t deal with much service, but the desk attendants were very nice.  Room was adequate and quiet.

Love the pool kids having the best of time thank you comfy rooms also...

I’ve stayed here dozens of times. This stay we had no heat in our room. At checkout I told the front desk he should have maintenance check our room heater. I had a picture of the thermostat and showed him the air temp in the room was a chilly 62 degrees. He responded by saying they had turned off the boilers yesterday because it was warm outside. I told him that was ridiculous and wondered why they were not turned on again for the night. When I told him we woke in the middle of the night and we were cold, he simply stated we should have called the front desk and they would have brought us a space heater. I told him that’s ridiculous and 62-63 degrees is unacceptable. He offered no other solution, apology, or a credit of any sort. This is very disappointing as most of my other stays here were just fine.