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This was the second time we have stayed at this location and the service has been very consistent…ABSOLUTELY 100% EXCELLENT!!! It is nice to feel the workers truly care especially when most of the customers are dealing with medical issues that stay there. 😍

New remodel was great The furniture was much more comfortable  Missed having a clock Toilet was broken We were offered another room

I did not realize Indigo was part of the IHG chain, but now are fully aware of the Indigo brand. The hotel check in was on the 2nd floor and parking was inconvenient with construction. The height into the covered parking was not very high. We were fortunate to find one of the last spots. The three different Indigo staff that we met were extremely friendly to meeting our needs. The hotel maid (room service attendant) also assisted us with additional needs. Our last night at the hotel. We witnessed about 25 college students carelessly riding the motorized scooter (Lime) in the streets disrupting traffic, pedestrians, and compromising safety of the city of Rochester for about 30 minutes. There was not a single law enforcement present after the incident. It not only affected Indigo, but also Hilton and Hilton Garden Inn. My bad for not taking a video of this.

The Hotel was great, disappointed on check out as my sister who booked on her own paid $24 a night less than we did ! I felt like I was in that TV commercial about paying more than someone else. . . . I was shocked I thought your booking was the lowest the day I made it. Having said that, the hotel was great.

Clean room and comfy bed! Easy access to the Mayo Clinic buildings and shoppes (via skywalk or the street)

Great place for anyone using the Mayo Clinics...nice, big rooms, comfortable beds, microwave & small fridge for extended stay needs. Very good breakfast. Only negative was the super LOW toilet.

If you are going to Mayo Clinic, there is no better place to stay then Kahler Grand! It is connected to the clinic by the subway or a simple walk across the street. The rooms are clean, updated & very comfortable. Parking is also convenient & connected to the hotel. Restaurants are within the hotel, subway system or a short walk. Staff are always friendly, helpful & kind! Mayo wheelchairs are available for use ( to & from the clinic & in the hotel) if needed. There is a swimming pool & workout area also.

The location of the hotel is very good, it is very convenient to see a doctor. Breakfast is also ok. At the time of checkout, we calculated the parking fee of US$28. Where did we come to the car, took the bill and went to the front desk to explain it. The front desk said that it was wrong. It was crossed out on the spot. About three hours after leaving the city, China Merchants Bank deducted 28 US dollars, impatient to call the China Merchants Bank, indicating that the cost does not exist, China Merchants Bank agreed to coordinate. The result is still waiting.