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Location was conveniently close to restaurants and the room was very clean. Customer service was quick and since we got in late, we were tired and just wanted to crash. Had to be up early the next morning to attend a meeting.

It was okay however for some reason when I checked in, they put a ”pending” $25 hold onto my credit card. Frustrating. That was on August 2, although the actual charge has not yet actually hit my credit card charges, but it does show as a pending charge. I bought nothing there so I just don't understand why they did that.

It was totally clean room with clean lines! Despite other negative reviews, we had a very comfortable staying in a Clean room. Location was easy to find and convenient for traveling via interstate. Lots of shops and restaurants/fast foods are available near by. Compared to how clean a room was vs. water pressure of shower being weak was nothing. Yes, recommend this hotel.

Conveniently located right off of I10. Front desk was friendly and checkin was a breeze. Some peeling of the wall paper in the hallway. Room was spacious. A little bit dated even though some updates can be seen. Overall not a bad place to spend the night for roadtrip.

It's was very relaxing and the breakfast was super yummy and lots of fresh breakfast foods. I will likely stay again.

Nice place and cooking kitchen. Free laundry service

The hotel front desk staff were really good, proactively asking us which floor we'd prefer. We chose the ground floor, thinking it would be more convenient, but then they assigned us a room that was quite a long walk away. I noticed that all the bedding (sheets and duvet covers) in the room were 100% cotton, which was a nice touch. There were two bottles of water in the room, and I initially thought they were complimentary. Later, I saw they were $6 each – quite a rip-off! Good thing the front desk had hot and ice water available. The sink was a bit small and cramped. The bathroom had body wash, shampoo, and conditioner, but no hand soap or lotion. The most interesting part was breakfast. When I booked on Ctrip, it showed free breakfast. However, it wasn't a buffet, and the person there tried to charge me. I quickly double-checked with the front desk, and they confirmed it was indeed complimentary. But then the person serving breakfast only gave me a cup of coffee, a piece of bread, and a yogurt. When I asked for fruit, he said I could only have three items! I think this is because Ctrip didn't make it clear, and I hope they improve on this. A special heads-up for anyone thinking of booking: the breakfast at this hotel isn't a typical buffet. Instead, you get to choose from a few breakfast options, but you're limited to three items, and anything extra will be charged! After I chose my three items, he even made me sign for a total of over $38. I asked why, and he said it wasn't to charge me, but they needed my signature! So now I have to keep an eye on my credit card to make sure I'm not charged again.

staff are nice the room curtain cannot close in the day time hotel is little bit old

Service is very good, location is good, there are scenery, breakfast is good, 12 knives, 5 knives for children. Free parking.

Great location, great service, breakfast was unexpectedly nice. Hotel rooms are a little dated, but the service was good. Pool was refreshing. We got a discount voucher for a nearby restaurant which we used which was also good. Would stay again.