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9.4/10
Amazing
AAnonymous UserThe service was great ,staffs were all nice ,always smiles. The location were nice a as well , basically all of the famous restaurants and cafes are walkable . And the famous Biltmore is just 10min driving which is pretty close .Strongly recommended ,and will definitely be back next time.
JJeffrey BurkeyRoom was showing a bit of wear and tear ( arrest stained and chairs with tears in upholstery). Service was ok. We had stayed here years ago and definitely down hill from then.
JJunesdaughterStayed here to visit the Biltmore. The hotel was crowded when I checked in so I got a room facing the parking lot which was loud and uncomfortable. When I spoke to the manager after staying overnight, he was conciliatory and moved us to a nicer room on a higher floor with a nice view and included breakfasts which I hadn’t included in my booking. I ended up really pleased with the hotel and stayed an extra night. The breakfast buffet server was so nice and remembered my beverage the next morning. Everything was clean and comfortable.
GGuest UserThe room was great except for the size of the TV, which was very small for the size of the room. Otherwise, it was quiet and clean. Would stay again.
GGuest UserExtremely satisfied with this hotel, it's as exquisite as the beautiful city of Asheville itself. The lobby smells wonderful, the rooms are clean and tidy, and the front desk staff are friendly and professional.
WWA-FrankIf you are planning to travel to Asheville,
This hotel is a desirable hotel,
This hotel, like other hotels, has a check-in time of three o'clock.
But when we arrived, there was still a long way to go before the specified check-in time.
But after a twenty-four-hour flight, I was really tired.
When we checked in, the front desk clerk knew that we had been on a long flight and immediately arranged a room for us without saying a word.
So that you can have a good rest and freshen up, and provide nearby places to visit.
Definitely overjoyed!
GGuest UserLocation was good, staff were incredibly friendly, and the breakfast was wonderful with lots to choose from. Only complaint is the walls are pretty thin.
MMaxwell1492At first, I had planned to stay in Knoxville. However, after a quick dinner at Waffle House, I felt it was still early enough to continue driving, so I decided to head to Asheville instead.
The drive from Knoxville to Asheville was quite challenging. There was a long stretch of highway construction through the mountains, with only one lane open. The journey felt truly hair-raising, with sharp turns and constant uphill and downhill sections.
When I finally arrived at the hotel, the young lady at the front desk received me politely and arranged a room next to the elevator. I was a bit shocked when I bought a bottle of water from the vending machine—$4 seemed excessive.
As for the room itself, the facilities left no special impression on me.
AAnonymous UserA great and affordable option for downtown Asheville. It is next to the highway, but our room faced the city center and was very quiet. Within walking distance of all of downtown’s main sights. Highly recommended!