Very nice and authentic feel to the hotel. Room is as in pictures, comfortable and clean. Pool was a bit small to use. Limited breakfast choice for early risers but everything was tasty. Definitely a recommend.
The truth is, it's a very nice place, the cave is fabulous, the water is very good. The hotel is a little less spacious than I thought it would be. The staff is friendly and very attentive to your needs. Regarding the location, it's fine. I have no complaints in general... I only had one problem... one night, upon entering my room, I noticed a very strong smell of urine or cat poop, I don't know. I mentioned it to the front desk, and their response was evasive... the lady argued that what smelled like that was the material the ceilings are made of... that was unbelievable... I didn't like this. In any case, there should have been more complaints, and according to what the front desk told me, there weren't. I complained, we sat down to dinner and when we came back it didn't smell anymore...what they did we don't know 🙂↔️ I think they must have forgotten to pick up the kittens' waste....This was unpleasant... I still liked it except for this...
Excellent place, great construction and very clean, friendly and respectful environment by the staff .
Excellent food.
The room was cleaned and was cleaned. Besides that, everything is fine.
The hotel was not as bad as some of the reviews say. It was a bit dirty (the bathroom) but besides that was fairly well maintained. Good for a short stay if visiting Chichén Itzá as it is very close to the bus station. The surrounding areas (attached) are nice.
It is a homestay type accommodation. The staff are very enthusiastic and you can park for free in the yard. The breakfast is great, and it is a little far from the center. The bathroom is not separated from dry and wet, resulting in a very slippery bathroom floor after bathing. There will be neighbors in the middle of the night and early in the morning. Of course, the owner can't do anything about it.