Find3-Star Hotels in Monterrey

It was a business trip. The room was warm and clean. I had a good sleep after a long trip.

Facilities: The heated pool and hot spring bath are very popular with me, and the gym equipment is very new Hygiene: No problem Environment: The hotel is designed to be very fashionable and youthful Service: Very considerate, and equipped with free 24-hour hot water coffee and tea Very good experience, worth recommending, I hope I will have the opportunity to stay next time!

The hotel is very cost-effective, the room is quite large compared to the same grade, the view outside the window is also good, the service staff is very friendly. There is also free coffee in the lobby. There are several restaurants next door to eat, but the hotel breakfast seems to have a problem with the food. I and the local agent have diarrhea at the same time, hoping to strengthen food safety management.

We rested in this hotel with our family from 04/30 to 05/04/2023, my husband and I were in the same room, and my mother-in-law was the other, the rooms were almost identical, with a few exceptions, there was no refrigerator in the mother-in-law's room, and in ours there was no table with chairs, which I was in my mother-in-law's room. Let's start with the positives of the hotel, very large and comfortable beds, which could accommodate up to 4 people, the spaciousness of the room, the cleanliness of the rooms, the air conditioning works perfectly, there is food and drink delivery to the rooms, excellent location around the hotel there are many eateries, cafes and restaurants with a huge gastronomic variety, boutiques and shops with clothes, shoes, souvenirs, pharmacies, there are many currency exchange points nearby, a metro station. And now the cons: our rooms overlooked the hotel lobby, which is why the room was almost always semi-dark, which created a depressing state and we had to constantly be there with the lights on, there was no hair dryer in the rooms. Another inconvenient nuance was that only one electronic key (card) was given per room, but without this card you could not even take the elevator to your floor, because to ride the elevator you also had to put the key inside the elevator before choosing the floor , and without this, the elevator simply didn’t go anywhere, but even if you try to drive with another hotel guest using his card, you won’t be able to set several floors, the elevator will drop you off on the guest’s floor, so my husband and I had to go out everywhere together, since the second one is just could not get to the floor or to the room without this electronic key.

This hotel is in a good location, with first-class facilities, spacious and comfortable rooms, and modern and elegant decoration. The service staff is warm and thoughtful, making people feel intimate. The breakfast is rich and delicious, and the stay experience is very pleasant. Whether it is a business trip or a leisure trip, this is a great choice. Highly recommended, will definitely come again next time!

We were very happy to stay in the hotel and we were very happy to stay in the hotel. We asked for an extension of the room delivery time and only noticed that the reservation was said Check-out 12:00 p.m. Very bad administration.

I was very impressed with the whole thing. It was in a nice area lots of different food around the hotel. I will be back

Located 5 minutes away from downtown Monterrey and right by a medical center, this hotel has a lot to offer. I was here for an eye exam and it was such a convenience staying right next to the center. Instead of going out for something to eat, I was able to Uber Eats the food to the hotel. Front desk is very accommodating and friendly. Room is clean. I would definitely stay again!

The hotel staff speaks Spanish! The self-service American breakfast is okay, you can eat whatever you want (fruit/milk/bread/coffee/tea bags/cake). There is a 711 small supermarket within 200 meters, and there is a Herb supermarket and shopping center 1 kilometer away.

The room was clean, the breakfast was full and there were many hot foods. I especially like the hotel bed and pillows, so comfortable! I slept very well, the water flow in the bath was also very large, and the bath was very comfortable.