Francesco is amazing, and is helpful, warm, and go the extra miles to help. I have stayed in many B&B and many are friendly and helpful. What made Francesco special is he is personal, responsive, go the extra mile to help me. I can see and feel from my interactions with him and his interections with other hotel guests were that he cares for all his guests and their wellbeing. One example was he offered to send me to the train station as it was raining at no cost, and provided suggested places to visit and eat and also help with train travel.
The hotel location is very good too. 7 mins walk from city centre where all F&B and shops and tourist attractions are located yet away from the crowd. Rooms are spacious and clean with daily house keeping. I am impressed and would recommend this place.
A minus no table on the balcony,no table in the room,3 chairs for 4 people.Some plates,wipe and spoon,chinker because not everyone drinks coffee. The phone number from the booking site did not respond.On plus service, coffee machine, close to the main attractions, station, shops and restaurants.