Whether it is Trip.com error for having 2pm check in or the hotel saying check is 3pm, we arrived about 210 and there were rooms ready. We however were given a room that was not. We were excited to see 2pm check in on Trip.com because we had flown overnight from Hawaii and wanted to shower before a concert. We stood outside for 20 minutes.
Also there we small bugs always flying around the sink.
When asked we got ”oh yeah they are everywhere.
I paid for breakfast, but I ended up making coffee for breakfast. The room that didn't have breakfast was also used as a utility room, and my name was taped on.
It feels bad. The sanitary conditions are also relatively poor. Some rooms are under renovation.