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The room is relatively clean, the toilet is too shallow, the flushing is afraid of splashing on the body, can the hotel change it?

We had a lovely stay. They’ve set up the room as per request. There was a reasonably sized gym for working out, a jacuzzi and a swimming pool. We tried having dinner and the food was awesome, the ambience was just perfect. Even the breakfast was great, with lots of choices. To improve further maybe add more washroom kits, like toothbrush and toothpaste and extra towels. Please extend breakfast until 10am on weekdays for those who wake up late, and a lifeguard for the pool if there are kids around.

Average stay, had paper thin walls (could hear neighbours flushing their toilets) or people’s footsteps upstairs. Also, the pillows considering it’s a hotel were disappointing. But the room was big and clean, breakfast is standard and it had a pool, fairly large hot tub. Furniture, decor and carpet looked dated.

It was just a trouble free, comfortable stay with front desk staff that were helpful, flexible and friendly. Great sleep on a good bed with good pillows and *extra treat*: sheets and blankets, not a comforter, which is always my preference. I find with comforters it's hard to regulate temperature because for the most part, they don't breathe at all, so I'll take blankets and sheets, any day. Slept like a baby.

Staff are friendly and the location is good! I brought my little dog with me, so I love the room without carpet! The room was big and with free breakfast. For the amenities, they only provided shampoo and conditioner, but no shower gel. And if the hotel can be equipped with a microwave instead of sharing one ok the ground floor, that would be great!

This was a convenient place for us to stay, close to our niece for a visit. The staff were very nice, welcoming and friendly. However, the Inn is very old and it shows. It needs fresh carpets, paint and although the lady preparing the free breakfast was wonderful, the facilities and variety of food was very poor. It was set up in what appeared to be a converted hotel room on the 3rd floor, so not very roomy for the number of guests attending. There was pancakes, toast, boiled eggs, some yogurt and fruit and coffee. We didn't bother, especially as there was a lineup out into the hallway.

Booked the room couple days before but when i arrived at the hotel, our room was given to another guest who the receptionist said had the same name as mine. I dont know how it happened as it is protocol for hotel staff to ask for id for verification. So it took it some time before they they gave us new room and i needed to come back at the front desk the next morning to fix the mix-up that they have caused. The good thing is Trip.com was very helpful and urgent in assisting me with my check-in problem. Trip.com agent went out and beyond the service she provided. And because of that, I will be a loyal Trip.com client.

It was perfect for the night my furnace died. It was clean and warm. Wifi was...meh. but have ny own right. All in all u was very happy.

You get what you paid for. If you are looking for a very affordable place to stay and your only concern is your budget then this is your go to place in Edmonton area. Location wise, it is in an odd place and there aren't shops close to this location so you'll have to go out and drive if you need to buy something. With regards to service, they went above and beyond my requests and are super friendly and welcoming. I requested for a portable heater because they have no way to adjust the heat temp in each room (it's centralized) and they offered me this option for free. Their TVs are smart TV and I'm super amazed because you don't get this in bigger 3 star hotels where you pay almost double the price of what you pay here! You will just have to request in the front desk for the TV's remote control if you want to use the smart tv features like logging in on your streaming apps or casting/mirroring videos from your phone or tablets to the TV's screen..

The hotel was decent and good for the price. The room was clean and neat. Loved the stay. It is very close to grocery store and restaurants.