Steam Plant Hotel

Great location and the service by the front desk was exceptional

-I have always trusted Delta Stays. It is the first time I am writing a bad review of a property and the first time Delta Stays has let me down by having an inaccurate description of a property. It is also the first time I left a hotel early due to multiple factors including unclean (rinsed red blood-like liquid) shower, food left in refrigerator, ripped carpet in room, questionable activities in parking lot, unmanned front desk. In short, for the first time ever we left a day early. This is not a boutique hotel. It was a poorly maintained one with questionable cleaning practices and safety issues.

Avoid this place! Rooms are disgusting. Smell like urine, surfaces appear dirty. No hairdryer, had to fix the curtains myself as they we’re not connected to the top, they’re too short and they’re dirty, initially the TV and phone didn’t work, but the staff is very nice, they got the TV fixed, but couldn’t fix the phone. This place is not worth $215 a night. 70 at best. The breakfast is down the street. Did not partake in that because I figure it’s about the same quality as the room. Stuck for another place to stay unfortunately. Would never stay here again. Oh railroad tracks are a block away so you can hear the train. You know it’s not good when they provide earplugs in the room.

This hotel is different in a pleasant way in the centre of town walking distance to the falls restaurants etc. The railway is 200 ft away and is very noisy. We were amazed by some of the trains 24/7. The breakfast is at a place called Rosie’s and was very good (do have to walk there about 1000 ft) was very good as was the receptionist

Stayed in the steam plant hotel on Valentines night, very easy access off of i90, hotel was fine, the proximity to the train line may bother some people, breakfast was a block and a half away but it was a nice walk, was shocked at how quiet Spokane was on the night in question though

The rooms are very outdated. Everything's worn vent tore up. Reminded me of a motel. 6. Very cheap. Beds are uncomfortable not to mention the noise from the train and they ask you to ask them to clean your room and you do and they don't clean it. It happens all Ruby properties cuz I stayed at Ruby River and the same thing happened twice as much per night per room too. Staff was friendly but it doesn't make up for everything else. Not to mention it's downtown very shady lot of homeless

Wonderful customer service as well as a clean comfortable bed. Located within walking distance of multiple food options.

Really nice staff I mean really nice but the hotel was in a scary area and a little run down beds are rock hard no soap or shampoo in the shower they where empty no one was at the front desk when we went to check-in and we had to wait for somebody to come over train noise and walls paper thin hearing people talk all night it got the job done for the price but would never stay again

The room was clean, staff was friendly and helpful, and the price was reasonable. I would definitely stay here again!