Schachenstrasse 39, Spiez, Canton of Berne, 3700, SwitzerlandSee Hotel Details
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1 night
Guest Reviews
8.7/10
Very Good
128 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.1
Amenities8.7
Service8.3
Cleanliness8.9
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All reviews(128)
Positive reviews(113)
Reviews with photos/video(57)
Offers pick-up/drop-offs(18)
Delicious breakfast(17)
Classy environment(13)
Secluded lake view(9)
Excellent afternoon tea(9)
Great swimming pool(6)
Perfect for business trips(5)
Beds were average(5)
Negative reviews(15)
Mei Fong
Panorama Room with Lake View
Stayed in May 2025
Family
6 review
7.0/10
Posted on Jul 10, 2025
The bedding is not comfortable, and there is no door of the bathroom! It is quite embarrassing if you are travel with companion! But the nice view and breakfast! Need to take shuttle to the hotel from train station! A bit far than our expectation!
Guest User
Boutique Queen Room
Stayed in May 2025
Solo traveler
3 review
6.5/10
Posted on Jul 20, 2025
I had very unpleasant experience in this hotel
1) too far away from train station, no pick up or drop off service, do NOT choose if you come to Spiez by train with luggage
2) there is NO interior lock, makes me feel feeling unsafe, and the staff did not feel sorry at all about the complain
3) there is no door for shower room, the water just flood to the whole washroom
While it has air conditioners, beautiful view in breakfast area and new facilities, the attitude of some staff is quite cold and not that willing to offer help. I will not choose this hotel any more.
Sam
Boutique Double Room with Lake View
Stayed in Jul 2023
Traveling with friends
11 review
10/10
Outstanding
Posted on Sep 12, 2023
Spiez is definitely a must go city!! The hotel was great and they served welcoming cake and coffee for free. Great view for both the room and the restaurants. Yet only that it took sometime to walk to the HB.
Chak Heng Andrew
Premium Lakefront Room with Balcony
Stayed in May 2023
Couple
38 review
10/10
Outstanding
Posted on Jun 19, 2023
Service is perfect in the hotel, the view from the hotel balcony is superb. The hotel has hot indoor and outdoor swimming pool which is very nice. Room service quality is very nice.
Alashwal
Penthouse Junior Suite with Lake View
Stayed in May 2024
Traveling with friends
6 review
10/10
Outstanding
Posted on Jun 7, 2024
Amazing and great experience
EsbaKL
Boutique Double Room
Stayed in Apr 2023
Couple
35 review
10/10
Outstanding
Posted on May 5, 2023
Most amazing hotel
Xiaofubrother
Boutique Queen Room
Stayed in Apr 2025
Couple
10 review
10/10
Outstanding
Posted on May 11, 2025
There is a car to pick you up at the station, the scenery is beautiful, the sauna and fitness facilities are complete, and the service is also good
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Guest User
Boutique Queen Room
Stayed in Mar 2025
Traveling with friends
11 review
10/10
Outstanding
Posted on Apr 10, 2025
The room is not very big but very clean. The TV signal and internet are a bit bad, and the soundproofing is average. However, the hotel facilities are very good. The breakfast area has a beautiful view. You can go to the swimming pool and outdoor sauna during the day. There is free afternoon tea in the afternoon. It is also close to the pier.
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Guest User
Lakefront Double Room with Balcony
Stayed in Apr 2025
Couple
4 review
9.0/10
Great
Posted on May 19, 2025
The view is great and the room is quite comfortable. One quilt has a smell and mites, but the other one doesn't. You need to check it and change it in time when you check in.
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Anonymous User
Boutique Double Room with Lake View
Stayed in Sep 2024
Couple
5 review
2.5/10
Posted on Oct 15, 2024
First of all, the room is over 3,000 per night. The room is very small, and the facilities and configuration of this hotel are not worth it. What I want to say most about this review is the service of this hotel, which is very poor. It is really unfriendly to Chinese people! Whether it is France, Italy or Switzerland, we feel that most people are very friendly during our European trip. Only when we came to this hotel, we felt that the money was spent and it was very unpleasant. We arrived at the hotel two hours in advance, and my husband politely asked the front desk what time we could check in. The blonde glasses woman at the front desk was very rude and directly replied "No!" with an arrogant and cold attitude. The next morning, I went to the restaurant for dinner. The window seat near the lake was empty. The blonde woman in charge of the restaurant did not let me sit and asked us to sit in the other room, saying that that was the place to eat breakfast, but I clearly saw white people sitting there to eat. I wanted to argue because I was pregnant and didn't want to get angry. It's a terrible hotel. Don't come and don't book here.
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Guest User
Lakefront Double Room with Balcony
Stayed in Sep 2024
Couple
8 review
10/10
Outstanding
Posted on Oct 12, 2024
The overall facilities are relatively new. The service is thoughtful. You can see the lake view. The weather was not good on the day we went there, but it was beautiful after it cleared up the next day. Going to Switzerland to see the scenery requires the cooperation of the weather. The town of Spiez is very chill and suitable for strolling around
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Guest User
Lakefront Double Room with Balcony
Stayed in Sep 2024
Traveling with friends
8 review
9.0/10
Great
Posted on Oct 24, 2024
The room is large, and you can see Lake Thun from the balcony. You can drink coffee and eat cake for free in the cafe before 5 o'clock. It is suitable for lying down and staring at the lake. The breakfast is also good, and the attitude of the staff is also very good~
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Guest User
Boutique Queen Room
Stayed in Aug 2024
Family
3 review
9.0/10
Great
Posted on Oct 3, 2024
The service was very good, there was no discrimination, and it was very welcoming. It is recommended to make an appointment for the pick-up service in advance, and remember to confirm it twice, which will be much more convenient. The pick-up service was very punctual, and my mother was also very satisfied, but the breakfast variety was a little limited
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Daxiquefei
Premium Lakefront Room with Balcony
Stayed in Aug 2024
Couple
137 review
5.5/10
Posted on Oct 11, 2024
There is no bellboy, no one to help with luggage, and parking is charged! The bedding is very poor, the mattress collapsed, and it was very uncomfortable to sleep! The hotel has a sauna, but there is a particularly disgusting rule, that is, you must be naked to enter the sauna area. There are white old men and women bathing together, which is quite uncomfortable. If you wear swimming trunks and swimsuits to enter, the old ladies inside will report you, which is not reasonable!
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Tomas_
Boutique Queen Room
Stayed in Aug 2024
Couple
6 review
9.0/10
Great
Posted on Sep 17, 2024
There is nothing to complain about the room, hygiene, breakfast, and view. Slippers are provided. There are facilities such as infinity pool, indoor heated pool, Roman bath, etc. The public garden and benches on the hillside are especially good.
Unfortunately, the hotel's pick-up and drop-off service is basically a decoration. It must be booked in advance, which is not friendly to people traveling independently in Switzerland. Other hotels take the initiative to offer pick-up and drop-off.
I remember it was raining that day, and the front desk had no intention of sending the luggage when picking up the luggage. I asked if there was a drop-off service, and the cold reply was no. The town is basically all slopes, and the service is average.